Business

Online price lists are showing up

By Funeral Director Daily / November 17, 2022 /

Earlier this week I was informed by a Funeral Director Daily reader that online price lists have started to appear on the websites of Service Corporation International (SCI) funeral homes.  Just to be clear, I’m not sure that this is news or not — because I’ve never taken the time to check out individual SCI…

Yes, things will change over time

By Funeral Director Daily / November 16, 2022 /

“There is an appointed time for everything.  And there is a time for every event under heaven –“.  That is the first verse in Ecclesiastes Chapter 3 and the 2nd verse goes on to say “A time to give birth, and a time to die“. Any funeral director who has ever spent time on a…

Dignity plc and their price point pivot. . . . can they remain profitable?

By Funeral Director Daily / November 15, 2022 /

2022 marked a point in the history of Great Britain’s largest death care provider, Dignity plc, where they planned to increase consumer market share for their services by lowering their prices.  What they maybe didn’t anticipate was the highest inflationary pressures in the last 40 years on the costs of their services to happen at…

Will Vermont lead a funeral director employee comeback?

By Funeral Director Daily / November 10, 2022 /

We’ve all talked about it and see it out in the profession — a lack of trained and licensed funeral directors to combat the coming years when America faces a wave of Baby Boomer deaths.  Without the influx of new professionals, many funeral homes will be understaffed which can lead to a vicious cycle of…

SCI sees “more mortality” than expected. . .What’s behind it?. . .I don’t think this will surprise you

By Funeral Director Daily / November 9, 2022 /

Because I report on them, and partly because I just like learning what is happening, I generally read the “Earnings Call Transcripts” that take place every quarter between the public company death care executives and the financial brokers that cover their companies.  If you’ve never read these they end up being a “give and take”…

Watching the Budget: Health Care costs

By Funeral Director Daily / November 2, 2022 /

It’s November and if you haven’t organized your budget for the 2023 calendar year yet, it is about time to get started.  I always did my final work on the budget when November 1 came around and by the 15th of the month it was set for the coming year. I found the easiest way…

Want to build your brand? Try sponsoring a Death Cafe

By Funeral Director Daily / October 31, 2022 /

I visited Baltimore and attended the National Funeral Directors Association (NFDA) convention earlier this month.  In earlier blog posts I’ve told you some overriding impressions that I had from that experience. . . and I told you I would be bringing you, in greater detail, some of my thoughts and observations. One of the phenomena…

Is your firm “Fit” for this new economic environment?

By Funeral Director Daily / October 27, 2022 /

If you follow the stock markets and study them, you might have seen an “Open Letter” that Brad Gerstner, a principal at Altimeter Capital, and stockholder in Meta (formerly Facebook) sent to Meta founder and CEO Mark Zuckerberg this week.  You can read the letter here. Gerstner is still a stockholder and apparent fan of…

Tattoo preservation becoming more mainstream

By Funeral Director Daily / October 24, 2022 /

If you haven’t noticed that families are continuing to look for new ways to memorialize their loved ones you haven’t been looking.  For many of us casketed burial with a monument for memorialization may be what we want or columbarium sheltering of cremated remains in a cemetery with memorialization recognition may be what we want. …

The next frontier in death care customer acquisition and retention

By Funeral Director Daily / October 21, 2022 /

Yesterday I teased that today I would introduce you to a company that is, in my opinion, far ahead of the curve in helping to meet today’s, and tomorrow’s consumers where they are in relation to looking at and committing to their death care plans. First of all, I want to tell you a little…