Cremation

Cremation Finance Preneed

SCI settles “Deceptive sales” lawsuit for $209 million

Service Corporation International (SCI) has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it deceived 87,000 Florida customers who purchased its prepaid plans according to this article from last week from Yahoo News. According to the article SCI Direct (formerly called Neptune Society Management Corporation) was named as co-defendant in the class-action suit originally filed by West Palm Beach senior Nancy Taylor in April 2020 in U.S. District Court in Fort Lauderdale. […]

Cremation Finance Preneed

Messenger acquires Thumbies; thoughts on the “new memorialization”

In this news release from Messenger News you can read about the Messenger Company and its acquisition of the Thumbies Fingerprint Keepsakes business.  The release states that “the new addition to the Messenger family of companies will allow the Messenger team of sales representatives to offer the complete line of Thumbies jewelry in their portfolio of products, supporting the needs of funeral home partners across the country”. Kevin Tkacz, President of Messenger, added this comment, “This acquisition allows Messenger to […]

Business Cemetery Cremation Products

The consumer choice for cremation is not always financial

Over the years I’ve heard from many consumers that their choice for a cremation disposition had nothing to do with price.  Even though I heard that often, and believed the people that told me that, as a funeral professional it was always hard to fathom when it seemed that everywhere you turned you saw cremations advertised using “price point” philosophy. By “price point” philosophy I mean billboards, newspaper, or yellow page advertising by those in the cremation business stating “Complete […]

Cremation Preneed

Low-cost preneed plans proving to be a disrupter

This recent article was published by Financial Content in Australia about the low-cost preneed market and made the comment, “This rise and popularity of ‘low cost’ prepaid funerals have taken the death care industry by surprise. With household budgets increasingly coming under strain from rising inflation, cost considerations are likely to come even more to the fore over the coming year. . . .It doesn’t matter how bad or risky the fundamentals are: Consumers have fallen in love with the […]

Business Cremation

Cremation rate at 57%. . . and it’s not coming down anytime soon

I recently read this article from author Harold Ivan Smith from Baptist News.  Smith offers a unique perspective as he attended mortuary school, is a grief educator, and works as a celebrant for Forest Lawn Mortuaries in Palm Springs, California. Smith indicates in his article that cremation was probably about 1% of United States dispositions when he attended mortuary school in 1966, was elevated to about 27% by 2000, and in 2021 reached a 57.5% number according to the Cremation […]

Cremation Products

NFL Packers put “pocket” in jersey for cremated remains

I’m surprised I missed this article last October when it was originally published by CBS Sports.  However, I’m glad that I found it recently while researching another article for Funeral Director Daily. The article touches on sports but is, in my opinion, an article on death care, grief, the human psyche, and the movement of “remembrance” into a much more personal realm than many death care professionals acknowledge. The article points out that Green Bay Packers running back Aaron Jones […]

Cremation

Solace opens East Coast operation

This recent press release from direct-to-consumer direct cremation operator Solace announces their opening of their 3rd geographic area of service in the United States.  The announcement brings forth the opening of a service area in Jacksonville, Florida, that according to the press release, will serve Clay, Duval, Nassau, and St. Johns counties of Northeast Florida. Solace is self-described in the press release as “the direct cremation company that melds digital convenience with a caring, human-centered approach.” Here’s what Jeremy Frank, […]

Business Cremation

Two thoughts on the changing face of funeral service

Over the last couple of weeks I have read a couple of articles that seem to indicate a path that death care is going — at least as some people see it.  The first article which you can read here is a public relations piece from the United Kingdom and is titled, “Cultural shifts and word-of-mouth changes UK funeral landscape”. The second article comes from the University of Chicago News and you can read it in transcript form or listen […]

Business Cremation

Canadian Direct Cremation provider to expand

We learned in this article from Saltwire that Toronto, Ontario, based direct cremation provider Eirene is set to expand their services to the province of Nova Scotia. In business for two years in Ontario the provider offers a cremation package that includes death certificates, transportation, and estate administration support in addition to the removal of the deceased and delivery of the cremated remains in person to a home.  Eirene seems to have been moving their concept forward these past two […]

Business Cremation Regulations

The Heart of America

We are coming up on Memorial Day weekend.  For me it is always a time for reflection on the good that America has done over the years on the world stage and a time to honor and respect those that were willing to put their lives on the line for others.  That duty has always been that heart or fabric of what America is. However, there is another side of America that isn’t always respected or cared for and I […]