Business

Chptr wins NFDA Innovation Award, launches ChptrOne

By Funeral Director Daily / November 5, 2026 /

  Includes an NFDA Convention Highlight   Let’s begin with an announcement that came from last week’s National Funeral Directors Association (NFDA) convention in Charlotte, North Carolina.  Here’s that announcement:   Chptr, creator of the Chptr Local Media Distribution Network, has been named the winner of the 2026 National Funeral Directors Association (NFDA) Innovation Award.…

Another suburban Chicago funeral home sold

By Funeral Director Daily / November 4, 2026 /

  It was only ten days ago that Funeral Director Daily brought you this article about Park Lawn Corporation adding to its Illinois cluster by purchasing two funeral homes northwest of Chicago.   We now have learned that another funeral home located in the greater Chicago suburban area has changed hands.  This one, as you…

Traditional Death Care’s challenge with the “Frictionless” Consumer

By Funeral Director Daily / November 2, 2026 /

  An Insight from the NFDA Convention in Charlotte   There’s an American Proverb that goes like this “If you can’t beat them, join them“.   It’s been used so much and for so long that even the Yale Book of Quotations cannot determine the author of the phrase.   “However, the phrase is one that…

Do we know the “Web of Death Care”?

By Funeral Director Daily / October 29, 2026 /

  My mind was somewhat “boggled” the other day when I saw an intricate graph-form portrayal about how the companies involved in computer chip, artificial inteligence, and other technological systems are so interelated with loan agreements, purchase agreements, and in some cases, equity ownership.   For instance, I’m a stockholder in the company Broadcom.  If…

The Mid-term elections are a week away. Where do Death Care voters stand?

By Funeral Director Daily / October 27, 2026 /

    An NFDA Convention Discussion Topic The mid-term congressional and senatorial elections are right around the corner taking place one week from today.  The direction and results of those elections will help America chart our next course . . . . including the thought processes that could lead to new rules and regulations for…

Can cemeteries be part of the “Battery Storage solution” and profit from it at the same time?

By Funeral Director Daily / October 26, 2026 /

  An NFDA Convention Discussion Issue   One of the issues that we have in America right now is that utility companies need to “store electricity” to help meet peak demand periods.  Here’s how a recent article in the Wall Street Journal explained why this is so imprtant to utility companies at this time, “Battery…

ASD named one of America’s Most Innovative Companies

By Funeral Director Daily / October 23, 2026 /

Today’s Article includes an NFDA Convention Preview       Who says Death Care is not “innovative”?   Just this week I learned that ASD – Answering Service for Directors was named to Fortune‘s 2026 list of America’s Most Innovative Companies.  This honor puts them right up there with Apple and SpaceX in a grouping of…

“Margin Repair”: That sounds like what our profession needs.

By Funeral Director Daily / October 22, 2026 /

  I’m writing this article on Monday morning after just returning from a trip to Starbucks where I had the opportunity to read Monday’s Wall Street Journal.  One of the articles that I read was titled “New Medicare plans offer fewer benefits“. . . . And, one of the first descriptions of why this would…

Wages, credit, inflation. . . . How are those factors coming together to influence revenue per case

By Funeral Director Daily / October 20, 2026 /

    “Revenue per Case” (RpC) is a very important metric in your funeral home to illustrate how much money comes into the your funeral home for every death call you care for.  The goal, over time and including periodic price increases, is to increase that metric year over year.   As you are well…

The funeral profession is changing . . . . but yet, what is really important should stay the same

By Funeral Director Daily / October 16, 2026 /

  I met John Adams, a past President of the National Association of Funeral Directors (NAFD) of Great Britain at the Baltimore NFDA Convention a few years back.  We had randomly sat down at the same table in the concession area during the convention and just struck up a conversation.   Since that time I’ve…