Jake Johnson on the Acquisition market and Customer Experience

By Funeral Director Daily / September 12, 2023 /

    I recently saw a video where Johnson Consulting CEO Jake Johnson was interviewed by Disrupt Media’s Ryan Thogmartin.  It was fairly brief but in watching it I came away with a couple of insights from Jake Johnson that may be of value to those of you who operate funeral homes and/or are owners…

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Are you telling your story?

By Funeral Director Daily / September 11, 2023 /

      Today is Monday, September 11.  First of all, when I think of September 11 I think of where I was and what I felt like on that day 22 years ago — September 11, 2001 — when America was attacked.  It is a day that is seared into my mind. . .…

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Convincing a “Traditionalist” of the need to change

By Funeral Director Daily / September 8, 2023 /

    If you Google the phrase “Can’t see the forest for the trees” and ask the meaning of it, here’s what comes back, “we sometimes cannot see situations as they really are while we are in the midst of them. In short, we lose our perspective when we are too heavily invested in a…

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Use great benefits to hire and retain employees. . . does your firm have them?

By Funeral Director Daily / September 1, 2023 /

    How’s the professional labor market (Don’t forget that the United States’ Labor Day Holiday is Monday) in the Death Care profession?  I’ve seen no real statistics and most of the information I get is anecdotal. . . however, it is also important to note that statistics don’t really matter if you are a…

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Study finds 23% grieve alone

By Funeral Director Daily / August 30, 2023 /

    Grief is a tough issue.  It is not linear and does not follow any time lines or schedules.  Grief is unique.  And, there is no doubt that each of us grieves differently. . . .and, differently in different death scenarios.  For instance, you may grieve a death of a great aunt who you…

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Are funeral homes “underestimating” the value of convenience to our consumers?

By Funeral Director Daily / August 29, 2023 /

    I’ve never been a procrastinator about planning or getting things done.  However, the world around me has changed over the last couple of decades and because of that, and today’s convenience in purchasing,  I don’t need to plan or purchase certain items as early as I did in the past.   Take for…

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Recent Death Care Index (DCI) rise reflects cautionary growth of the profession

By Funeral Director Daily / August 28, 2023 /

    We’ve just passed the time period where the companies that comprise the Funeral Director Daily Death Care Index (DCI) have publicly shared their results for the April thru June 2023 time period.  The five companies that comprise the index include Matthews International, Security National Financial Corporation, Carriage Services, Park Lawn Corporation, and Service…

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Interest rates are hurting small businesses, including funeral homes

By Funeral Director Daily / August 25, 2023 /

    “Interest rate increases are aimed at curtailing swelling inflation But using interest rate hikes to bring down inflation creates a whole new set of problems for small business owners,” said Aleksandar Tomic, an economist and associate dean at Boston College in this article from Business News Daily.   The United States Federal Reserve…

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Life (and work) can be a grind. . . . but I think that is a “Good Thing”

By Funeral Director Daily / August 24, 2023 /

      By the time you read this the 20th season and 22nd chosen Bachelor (two seasons had two episodes) will have been chosen on the television reality show “The Bachelorette“.  What drew me to this past Sunday’s article of The Hustle is that the daily article highlighted, by occupation, the 523 men who…

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Paying for your funeral with your HSA. Why not?

By Funeral Director Daily / August 23, 2023 /

  Last December I was welcomed into the world of Medicare.  Prior to that I had either had my health insurance paid for by the business I was working for or, since I sold our funeral home, paid for it out of my own pocket on an individual plan basis.  Quite frankly, Medicare and its…

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