Business
I was a funeral director that operated my own funeral home with the help of five or six other licensed funeral directors. Much of the last 15 years of my work-life consisted of management, but there were times where I made funeral arrangements, wrote obituaries, and was asked to produce video tributes. …
Funeral directors should feel good about their role in helping the “The Department of Veterans Affairs’ National Cemetery Administration earn the highest customer satisfaction score ever achieved by any public or private organization measured by the American Customer Satisfaction Index (ACSI), as part of the group’s 2025 report.” According to this press release…
For as long as I can remember, those of us who work in Death Care have been un-deservedly percieved by many as part of a strange or dark world. You’re going to see that perception rise again as the new movie “The Mortuary Assistant” will debut in theatres on Friday the 13th of February.…
I’ve been around the Death Care business my whole life. . . . and one thing I can tell you is that, like other businesses, “things” change. For instance, Death Care clientele used to spend a high percentage of their “Death Care spend” on caskets and other merchandise. That’s not always the case anymore.…
In a press release issued earlier in January 2026 out of Batesville, Indiana, ClearPoint Federal Bank & Trust made the following statement: “ClearPoint Federal Bank & Trust, a federally chartered savings bank that has been providing trust and recordkeeping services to the funeral and cemetery industry since 1998, announced today that Community…
According to provisional data released from the Centers for Disease Control (CDC) in January of this year the overall age-adjusted “Death Rate” in the United States for 2025 was about 722 deaths per 100,000 of population. In the Death Care business we have usually based our historical numbers on a “per 1,000” population number…
We learned from this article written by Fort Erie Radio that Service Corporation International (SCI) recently purchased two funeral homes in the Fort Erie, Ontario, Canada, community. According to the article, the Williams Funeral Home and Benner Funeral Services were sold to SCI in January of 2026. According to the article the funeral…
It’s not something I thought about ever. And, while I sensed some of the psychological needs associated with it, I’d never thought of it in the sense I learned about it last week. What am I talking about? — “Mattering”. “Mattering” is defined on Gemini Artificial Intelligence as such “. . the universal…
Funeral Director Daily publishes lots of articles that deal with the business, or money side of Death Care. That’s good. . .and readers seem to like it, however, I never want any of us to forget about the “Humanity” side of working in Death Care. Every so often in my search for editorial…
There is no doubt over the past twenty-five years that consumers have made many changes about how they make selections. And, those selections don’t just relate to furniture styles, automobile styles, or television watching, such as binge watching, decisions. That’s why the cemeteries and crematories of Hillingdon Council are moving to a seven-day…
