Who’s writing the reviews? That’s one question that businesses, including funeral homes and cemeteries, don’t want potential consumers asking. I recently read an article in Funeral Service Times “that indicate(s) 89% of people refer to product or service reviews before making purchases.” If true, that is an incredibly high proportion of shoppers and…
Last week Johnson Consulting Group (JCG) released their annual “Sales and Customer Service Trends” report for 2026. The report is compiled by customer surveys that over the past five years and have included 654,327 sales and survey records in that time period. Here are some key takeaways from this year’s findings according…
I love Easter. Even outside of the religious realm I can remember as a child that when mom started decorating the house for Easter — Spring, and nice weather, soon returned to us in Minnesota. Those times reminded me that it would not be long and the cold, wet weather would be…
I feel a little bit vindicated today. In mid-March I hypothesized that Death Care stocks may be overlooked as a “defensive position” by the market. At that time I researched that thought using only the first ten days (March 2-March 12) of the Iran operation “Epic Fury” as my timeline and wrote this article…
I’m a big fan of “permanent memorialization” for the simple fact that that memorialization of that type continues to give creedence to a “life that was lived”. I’ve seen the graves and permanent memorialization sites of President John F. Kennedy in Arlington National Cemetery, Paul Revere in the Granary Burying Ground of Boston, President…
BUSINESS
Who’s writing the reviews?
Who’s writing the reviews? That’s one question that businesses, including funeral homes and cemeteries, don’t want potential consumers asking. I recently read an article in Funeral Service Times “that indicate(s) 89% of people refer…
“Perceived Value” is now the strongest driver of Death Care customer satisfaction
Last week Johnson Consulting Group (JCG) released their annual “Sales and Customer Service Trends” report for 2026. The report is compiled by customer surveys that over the past five years and have included…
Blessed. . . . and Grateful
I love Easter. Even outside of the religious realm I can remember as a child that when mom started decorating the house for Easter — Spring, and nice weather, soon returned to us…
FINANCE
Maybe Death Care stocks are a “Port in the Storm” — DCI upends major indexes for 1st Quarter
I feel a little bit vindicated today. In mid-March I hypothesized that Death Care stocks may be overlooked as a “defensive position” by the market. At that time I researched that thought using only…
Arrington Funeral Directors and Crematory affiliate with Park Lawn Corporation
In a press release received yesterday, that you can access here, it was announced that Park Lawn Corporation (PLC) has acquired Arrington Funeral Directors and Crematory of Jackson, Tennessee. The acquisition will add one…
Propel Funeral Partners First-Half FY2026 continues upward trends
When you look at the First-Half of the 2026 Fiscal Year for Propel Funeral Partners you will not notice anything “earth shattering”. From my point of view, when that is the case with an…
REGULATIONS
Who’s writing the reviews?
Who’s writing the reviews? That’s one question that businesses, including funeral homes and cemeteries, don’t want potential consumers asking. I recently read an article in Funeral Service Times “that indicate(s) 89% of people refer…
We’ve truly “Turned the Corner”
There is no doubt that when one thinks of the idea of an embalmer around the time of the Civil War (1860’s in the U.S.) or one known as an “undertaker” in the same…
Man’s Best Friend and their “grief” and “grit”
Today’s edition of Funeral Director Daily will be a little different and I hope you enjoy it. It’s not about the business of Death Care, although, you might find reason to believe that “Therapy…
CEMETERY
This might give a new meaning to “Permanent Memorialization”
I’m a big fan of “permanent memorialization” for the simple fact that that memorialization of that type continues to give creedence to a “life that was lived”. I’ve seen the graves and permanent memorialization…
SCI: Strategy changed in early 2000’s to target 8-12% Earnings Growth
Service Corporation International (SCI) recently participated at the J.P. Morgan Industrials Conference and were represened there by Senior Vice-President and Treasurer Aaron Foley. Seeking Alpha provided a transcript of Foley’s comments and answers…
There has to be another side to this story
Late last week Fox 6 TV of Milwaukee, Wisconsin, broke a story pertaining to Death Care that I found to be incredulous. Here’s the headline, “Milwaukee County funeral home debt; officials move to collect…
CREMATION
This might give a new meaning to “Permanent Memorialization”
I’m a big fan of “permanent memorialization” for the simple fact that that memorialization of that type continues to give creedence to a “life that was lived”. I’ve seen the graves and permanent memorialization…
We’ve truly “Turned the Corner”
There is no doubt that when one thinks of the idea of an embalmer around the time of the Civil War (1860’s in the U.S.) or one known as an “undertaker” in the same…
Private Equity company Epiris to sell a “Structured Minority interest” in Pure Cremation
I’ve watched the growth of direct cremation provider and preneed cremation business Pure Cremation from a start-up to, in my opinion, the most profitable investment in Death Care over the past decade. According to…
PRENEED
Propel Funeral Partners First-Half FY2026 continues upward trends
When you look at the First-Half of the 2026 Fiscal Year for Propel Funeral Partners you will not notice anything “earth shattering”. From my point of view, when that is the case with an…
Funeral planning: There seems to be a gap between “Perception and Action”
Funeral planning is an interesting topic on an individual basis. In my opinion, regardless of your age, self-mortality is a thought all human beings have at more than one point in their lives. …
Homesteaders celebrates 120 years, $5 Billion in force
In a press release received the other day, Homesteaders Life Company, a national leader in Preneed Death Care funding announced that 2026 marks the 120th year for the company. The company issued its first…
PRODUCTS
“Perceived Value” is now the strongest driver of Death Care customer satisfaction
Last week Johnson Consulting Group (JCG) released their annual “Sales and Customer Service Trends” report for 2026. The report is compiled by customer surveys that over the past five years and have included…
This might give a new meaning to “Permanent Memorialization”
I’m a big fan of “permanent memorialization” for the simple fact that that memorialization of that type continues to give creedence to a “life that was lived”. I’ve seen the graves and permanent memorialization…
We’ve truly “Turned the Corner”
There is no doubt that when one thinks of the idea of an embalmer around the time of the Civil War (1860’s in the U.S.) or one known as an “undertaker” in the same…
