Funeral directors should feel good about their role in helping the “The Department of Veterans Affairs’ National Cemetery Administration earn the highest customer satisfaction score ever achieved by any public or private organization measured by the American Customer Satisfaction Index (ACSI), as part of the group’s 2025 report.” According to this press release…
When Funeral Director Daily put out our last list of Top Five read articles for the month it was on the heels of Holiday readership which dropped. Well, our readership for January rebounded to almost record levels and it appears that part of the reason was that there was something of interest for readers…
It was just two months ago that Funeral Director Daily published this article titled “Park Lawn purchases 8 funeral homes in greater Oklahoma City market”. At that time the press release from Park Lawn Corporation (PLC) noted that “Entering Oklahoma marks an exciting milestone in our growth strategy.. . ” And recently,…
Valentine’s Day is in the past and we have already arrived at the 3rd Tuesday of February which means that it is time for the monthly Cremation Association of North America’s (CANA) Funeral Professional Peer Support Meeting. Here’s what a recent CANA press release said about this month’s session: “As practitioners,…
Going back to the time — over 50 years ago — when I was in junior high school (Middle School today) I had discusions with my father from time-to-time about what I would want to do with my life as I grew up. When it came to following in his footsteps in the family…
BUSINESS
VA Cemeteries set new record for “Customer Satisfaction”
Funeral directors should feel good about their role in helping the “The Department of Veterans Affairs’ National Cemetery Administration earn the highest customer satisfaction score ever achieved by any public or private organization measured…
Here we go again. . . .
For as long as I can remember, those of us who work in Death Care have been un-deservedly percieved by many as part of a strange or dark world. You’re going to see that…
Funeral homes and cemeteries — Where’s the future potential?
I’ve been around the Death Care business my whole life. . . . and one thing I can tell you is that, like other businesses, “things” change. For instance, Death Care clientele used to…
FINANCE
Park Lawn Corporation adds to their Oklahoma City holdings
It was just two months ago that Funeral Director Daily published this article titled “Park Lawn purchases 8 funeral homes in greater Oklahoma City market”. At that time the press release from Park…
SCI Year-End 2025: “My dad was right”
Going back to the time — over 50 years ago — when I was in junior high school (Middle School today) I had discusions with my father from time-to-time about what I would want…
Seeking Alpha article looks at Carriage Services’ dividend paying ability as criteria
I found an interesting but somewhat unusual opinion article from Seeking Alpha the other day that dealt with Death Care provider Carriage Services. The article is titled “Carriage: Dividend trends by the numbers” and…
REGULATIONS
VA Cemeteries set new record for “Customer Satisfaction”
Funeral directors should feel good about their role in helping the “The Department of Veterans Affairs’ National Cemetery Administration earn the highest customer satisfaction score ever achieved by any public or private organization measured…
What’s your state’s Death Rate? – Above or Below the National Average?
According to provisional data released from the Centers for Disease Control (CDC) in January of this year the overall age-adjusted “Death Rate” in the United States for 2025 was about 722 deaths per 100,000…
Offender to be dis-interred and removed from Fort Sam Houston National Military Cemetery
Texas Senator John Cornyn authored a bill that was passed by the Senate, the House, and signed into law by President Trump in late December 2025, that was included in the 2026 National Defense…
CEMETERY
VA Cemeteries set new record for “Customer Satisfaction”
Funeral directors should feel good about their role in helping the “The Department of Veterans Affairs’ National Cemetery Administration earn the highest customer satisfaction score ever achieved by any public or private organization measured…
Funeral homes and cemeteries — Where’s the future potential?
I’ve been around the Death Care business my whole life. . . . and one thing I can tell you is that, like other businesses, “things” change. For instance, Death Care clientele used to…
Offender to be dis-interred and removed from Fort Sam Houston National Military Cemetery
Texas Senator John Cornyn authored a bill that was passed by the Senate, the House, and signed into law by President Trump in late December 2025, that was included in the 2026 National Defense…
CREMATION
Private Equity company Epiris to sell a “Structured Minority interest” in Pure Cremation
I’ve watched the growth of direct cremation provider and preneed cremation business Pure Cremation from a start-up to, in my opinion, the most profitable investment in Death Care over the past decade. According to…
Will the large-scale use of Hydrogen-powered cremation come into play?
One of the positive things of living during the winter months in a Florida golf community is that I get to meet and play golf with lots of new people with greatly differing…
Veterans’ Affairs recently grants $77 million to state-operated veteran cemeteries
According to this recent article in Newsweek “The Department of Veterans Affairs (VA) has awarded more than $77 million in new grants aimed at expanding and improving state-operated Veterans cemeteries. The funding, announced…
PRENEED
Is a 10% credit card interest rate ceiling good news for funeral homes? . . . Maybe not
Today is January 20. It is the day that President Trump wanted to institute one of his ideas for making life more “affordable”. That idea is a 10% cap on interest rates on credit…
Can you the provide the opportunity for additional Preneed sales in the 1st Quarter of 2026?
“Strike when the iron is hot“. That’s a 15th-century saying that came from the blacksmith trade and meant to suggest that the blacksmith should “bend the metal when it is hot and somewhat flexible”. …
More Americans take on debt to cover funerals
I came across this recent article from USA Today titled “Americans are going into debt over death. Here are affordability tips.” Reading that article led me to a survey and results from Debt.com and…
PRODUCTS
Will the large-scale use of Hydrogen-powered cremation come into play?
One of the positive things of living during the winter months in a Florida golf community is that I get to meet and play golf with lots of new people with greatly differing…
Here we go again. . . .
For as long as I can remember, those of us who work in Death Care have been un-deservedly percieved by many as part of a strange or dark world. You’re going to see that…
Is a 10% credit card interest rate ceiling good news for funeral homes? . . . Maybe not
Today is January 20. It is the day that President Trump wanted to institute one of his ideas for making life more “affordable”. That idea is a 10% cap on interest rates on credit…
