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It’s imperative in today’s information age where all kinds of information is available to the public that the obituaries your funeral home disseminates get seen by the appropriate audience. It’s no different than what I do with Funeral Director Daily — using the right techniques to make sure my postings on Facebook get maximum…
Energy transfer is not a new science. Yet I was surprised when I read this recent article published in The World – Public Radio that was titled “How cremations are helping to heat homes in Denmark“. One of my first thoughts is always about entrepreneurship and the idea that funeral homes with…
Last week Johnson Consulting Group (JCG) released their annual “Sales and Customer Service Trends” report for 2026. The report is compiled by customer surveys that over the past five years and have included 654,327 sales and survey records in that time period. Here are some key takeaways from this year’s findings according…
I’m a big fan of “permanent memorialization” for the simple fact that that memorialization of that type continues to give creedence to a “life that was lived”. I’ve seen the graves and permanent memorialization sites of President John F. Kennedy in Arlington National Cemetery, Paul Revere in the Granary Burying Ground of Boston, President…
There is no doubt that when one thinks of the idea of an embalmer around the time of the Civil War (1860’s in the U.S.) or one known as an “undertaker” in the same time period that the profession has changed greatly. And, the business of what a funeral director does or what a…
I was aware as you can read here, that in 2025 the United States Environmental Association (EPA) published the findings of their Risk Evaluation of Formaldehyde. After years of evaluation and input the EPA ruled “that the use of formaldehyde for embalming is exempt from regulations under the Toxic Substance Control Act (TSCA)”. …
In February the Walt Disney Company (Disney) reported their earnings for the First Quarter of their Fiscal Year of 2026. In that report they announced that “The experiences unit, which includes Disney’s parks, cruises and consumer products, carried the December quarter, generating $10 billion in revenue and 72% of the company’s quarterly operating profit…
“Affordability” is a buzz-word in the consumer vernacular at this time. And, unfortunately if you are in the funeral home or cemetery business, that relates down to the thinking a consumer does when looking at the cost of funeral or cemetery services at the time of need. Lately in looking for material for…
To my knowledge there is not an MBA program in Funeral Directing or Death Care to be found anywhere in the United States. However, through a partnership of Goalmakers and the Cremation Association of North America (CANA) individuals can participate in a 10-week interactive online program that will award successful participants a “CANA Deathcare Business…
The people at Chptr are not standing still. In the last couple of weeks they have added Death Care industry veteran Glenn Gould to their team in a position that they term President of Funeral Home Services. You can see a Chaptr release on that move here. The company also announced on March…
