Business
Looking forward at different potential scenarios is never easy to do. A lot of what we think about the future doesn’t come to pass. But if you fail to look forward and look at potential happenings it is certain that you will never be a leader. . . you will always be a…
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American’s attend church less and join churches less than in the past. Some people believe that is one of many reasons that there seems to be less tradition with funeral services. Now, according to the website helloprenup.com, among Americans, cohabitating is more common than marriage. That website states, “According to a Pew…
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“Customer Experience”, or “CX” for short. It’s an extremely important part of your business operation — whether you know it or not. Customer Experience is a subjective thought process of how your clients and others — such as shoppers and people who may simply look to your website for obituaries or to…
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It’s Super Bowl Weekend and you are probably going to hear a lot about what is happening in Las Vegas over the course of the next 72 hours. And, you would have had to be hiding under a rock to not know that superstar entertainer Taylor Swift is bringing her “influence” to the big…
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Every funeral director has had that call from a non-profit life donation organization that the recently deceased Mr. Doe will be unable for removal for 24 hours or so while his organs are harvested. Funeral directors are also keenly aware of of those families or individuals who have been in to the funeral…
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When the New York Times starts writing articles that include thoughts on the Federal Trade Commission’s “Funeral Rule” I think it is time to say that the issue has caught some attention. My wife and I spend the months of January, February, and March in a rented condo in South Florida and…
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There’s no doubt that for the last 3-4 years most of the news coming on the business front has resulted in employers raising wages and benefits to their employees even while other aspects of the business were not necessarily positive. For instance, inflation at higher than anticipated rates has caused most employers to…
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Over the past couple of years many in the Death Care profession have identified that there has been a labor issue in funeral service. Anecdotally, in my opinion, most of that labor issue has simply been in being “short-staffed” on the licensed funeral director/embalmer realm. There seems to be somewhat of a lull…
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So, I was raised in an era where you could have any type of funeral service you wanted — as long as it consisted of embalming, a visitation, a church funeral service, and ended with a traditional burial in a cemetery. As a 4th generation funeral director, beginning my job in 1980, I’m guessing…
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In America our court systems help define what is a Federal issue and what is an issue for a lesser proportion — say a “State’s Rights Issue” or an issue of a city or county within a state. And, sometimes the decision can be confusing and the decision on how to approach the issue,…
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