Business

Business

The death at home movement gains steam during the pandemic

Where a person dies does have an effect on funeral home operations.  One simple effect you can see is that of two person removal teams to homes rather than a one-person removal being done at a hospital or nursing home where there is always facility staff help if needed.  This recent article from the Associated Press and bylined out of Mission, Kansas, takes the side that the COVID-19 pandemic has increased the amount of deaths occurring under hospice care in […]

Business

Taking a stand and doing the right thing. . . InvoCare and domestic violence

Sometimes it is difficult to take a public stand on an issue.  You might feel strong one way or another, but you know that taking a public stance could possibly hinder the amount of business that you do.  It is pretty evident in America right now that if you flew a Trump 2020 flag in your parking lot. . . you would show where you stand on the political side, but I would guess that it might cause some potential […]

Business Regulations

The Funeral Director to Presidents

Today we celebrate President’s Day 2021 in the United States.  We’ve just been through an election. . .and an impeachment hearing.  There is no doubt that the American president, whomever it is at the time, is the centerpiece of the most media attention of any  human being on the planet during his time in office. Over my lifetime, I’ve seen that world-wide media attention be both good and bad. . . .showering positives on that president when some in the […]

Business

Do you know the results

Many of the decisions that have been made over the years in business have been made by “gut feel”.  Lots of business people, including those in the funeral business, have made lots of money by following their hunches.  I was a little bit like that as in the 1980’s I didn’t have a lot of information on how my client families felt about the services that I provided, the amounts I charged, and the how are facilities we provided were […]

Business

The Pandemic and its effect on Death Care around the world

We touched on the subject last week when we did an article questioning how some in authority view funeral directors and other death care professionals in light of large financial fines for a service going over the allotted number of allowed mourners in Great Britain and the death care professionals in Ohio trying to be included in an early tranche of the vaccine distribution. However, while we continue to hear disagreements about vaccine distribution, school openings, church openings, restaurant openings, […]

Business

Going to extremes to lower overhead

Operating a funeral home and/or crematory operation as a business is an expensive proposition to start when you think of the fixed costs that it will take.  It’s not like starting a lawn care service where you need some basic equipment and wait for the phone to ring to put it to use.  In the lawn care business, outside of that original equipment, you operate on what I would call a high level of variable expenses only when you get […]

Business

Funeral directors and community respect

When I was in Middle School and High School and my father, a 3rd generation funeral director,  would talk to me about being a funeral director he would always say something like this, “It’s a noble profession.  You won’t get rich but you will do fine making a nickel at a time and you will have a tremendous self-satisfaction about helping others in your community.” After my father’s death I did enter the funeral profession, mostly out of a commitment […]

Business

Will the coronavirus change how we grieve

For those of you readers who are not funeral directors, have you attended a funeral in the last six months?  I haven’t. . . . and I cannot remember when the last time I attended a funeral was. Truth be told, since I have left full-time funeral directing and management, I have chosen to go to visitations much more than funerals anyway.  I like the ability to just drop in – and out – as I wish and not sit […]

Business Products

Webinar and lessons from Ring Ring Marketing on winning the customer

Over the past two years I’ve heard a lot about Welton Hong.  It seems like many places I turn somebody has a story about how Mr. Hong has helped their funeral home with their business marketing.  He’s also written the book as they say on internet marketing. . . matter of fact his book is entitled, “Making your phone ring with internet marketing”. In all due fairness and transparency, Mr. Hong’s company, Ring Ring Marketing, has recently become a sponsor […]

Business Products

Do we have the supplies to continue moving forward

Funeral homes and those that supply funeral homes have met virtually every need necessary to serve those in need this past year while we have been under the COVID-19 pandemic situation.  When we realized that this pandemic was upon us the situation for most of us was about masks, gloves, body bags, and in most situations, manpower. Funeral home, cemetery, and supplier organizations had to figure out how to procure those items and schedule their staff in a way that […]