Business
In the summer of 2020, Great Britain’s Competition and Market Authority (CMA) investigated the death care business sector and one statement that was made was this, “some funeral directors were providing unacceptable low levels of care of the deceased”. Couple that with the fact that, according to SunLife’s latest cost of dying report, funeral costs…
One of the things you realize as you get older is that there is a whole new generation of Americans working in your profession and molding that profession in a way that you would have never thought of. Some of that “molding” you may see as good for the profession and some of it you…
There is an old song released in April 1981 and sung by Barbara Mandrel entitled, “I was Country when Country wasn’t cool”. I have to admit that when I entered my freshman year of college at Texas Christian University in September of 1976 I started hearing music that resonated with me. . . .Waylon Jennings,…
Many funeral directors who own funeral homes operate a one roof funeral home. There’s nothing wrong with that — I operated a one roof funeral home for 20 years and, contrary to many people’s beliefs, there was always much to do and profits to be made. But, like me, many of those one roof funeral…
An article entitled “Relational Spending in Funerals: Caring for others loved and lost” appeared in the March edition of the Journal of Consumer Psychology. The research for the article was done by assistant marketing Professor Sarah Whitley of the University of Georgia’s Terry College of Business. In this article about the study you can read…
Sometimes at Funeral Director Daily we get too wrapped up in mergers and acquisitions, in financial news, and in things like new products to the profession. Those things are all interesting and are necessary to know if we want to make the services that we offer to the public profitable for us. But, it is…
Over the years that I have done the research for the articles that appear in Funeral Director Daily, among others, I have noticed two trends that are definitely growing in the death care world. One of those trends is that of Green or Natural burials. Virtually every day when I look for articles that will…
My own historical family businesses are a perfect example of the evolution of a business to fit the consumer and stay relevant. Back in 1872 my great-grandfather arrived in the New World with a skill as a cabinet maker. He set up shop and when people died family members approached him about building a coffin…
I served as a funeral director in a small town and when somebody died, the news got out. There can be a difference between a death notice and an obituary or an obituary can serve as both. In America we have closed over 2,000 newspapers since the year 2000 and many communities no longer have…
