Business
Much like our funeral home, most funeral homes have an aftercare project where they help those widowed people in the community blend back into life in what I call a “new normal”. Part of that service is helping these people socialize and might entail, something like we do many times annually, loading onto a bus…
Read MoreI’ve mentioned it before but when I graduated from the University of Minnesota with a degree in Mortuary Science in 1980 I believe that there was one woman in our graduating class of about 40 people (2.5%). I’m not amazed at the progress that women in the industry have made since that time because the…
Read MoreCBC Marketplace News of Canada in an article and video footage that you can see here, last week alleged that Canadian funeral services provider Arbor Memorial made misleading statements to hidden camera reporters. The article maintains that it is a follow up to a 2017 hidden camera report which caused the Bereavement Authority of Ontario…
Read MoreLast week I shared some of the ways I had developed a budget that allowed me to produce maximum profits to the business even in years when our death numbers fell short of what we really wanted or expected. I talked on the revenue side of the budget and how discipline in planning can lead…
Read MoreSometimes if you listen to some of the younger self-proclaimed death care industry experts, you would think that funeral service is only about getting your brand name on social media. And sometimes I’ve been accused of being a little old fashioned in my thinking about how to build a brand in the death care industry.…
Read MoreIn the past week two things have happened that have made me ponder the relationship between those two things. About a week ago I visited a rural funeral home that for years had done a very high majority of traditional funeral services that included embalming, visitation, casketed remains, a burial vault sale, and all the…
Read MoreGreat Britain’s largest operator of funeral homes, Dignity PLC, who own and operate 540 funeral homes continues to move forward with their transformation process that they announced earlier this year. The public company filed their 3Q 2018 report on Monday and with it we can see some signs of what direction the company is moving. …
Read MoreIt’s November and it reminds me that for over 30 years this was the time that I put the plan together that led to growing profits in our funeral business. I’ve often been amazed that in many businesses, including funeral service, profits sometimes just happened for certain firms because they just did a number of…
Read MoreYesterday, Sunday, November 11, 2018 marked the 100th anniversary of the Armistice among nations to end the First World War. . .which was supposed to be the war to end all wars. Today, on a Monday, we in the USA will celebrate the day as a Holiday. Just to remind you. . . the end…
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