Business

Canadian arbitrator rules tattoos, nose piercing acceptable funeral home employee expression

By Funeral Director Daily / July 15, 2021 /

In a decision that came down in early July 2021 a Canadian arbitrator has ruled against a funeral home and for its two employees in a case involving employees rights to a pierced nose and un-covered tattoos.  You can read the article from Canada’s National Post on the decision here. In essence, the decision by…

Metrics or Targets and the abstract of evaluations?

By Funeral Director Daily / July 14, 2021 /

Really good funeral directors are great to have working on your team.  If you have a really good funeral director in your employ, how do you know it? Are there metrics that can be quantified to tell if you do have a really good funeral director on your team?  If so, how do you get…

Robot working overtime at Arbor Memorial funeral home

By Funeral Director Daily / July 8, 2021 /

Canada’s privately owned  funeral home and cemetery company, Arbor Memorial, was recently selected as a “Gold Standard Winner” for Deloitte’s Best Managed Companies award for the 4th straight year.  The award is the country’s leading business award program recognizing entrepreneurial companies for the caliber of their management abilities and practices.  You can see a press…

Denial leading to desire

By Funeral Director Daily / July 7, 2021 /

Remember when you were younger and wanted something. . . .but mom or dad said you could not have it?  Did it make you more determined to want whatever that item was? Over the long holiday weekend I saw a couple of items in the news that made me think of that long lost feeling. …

Happy 4th of July weekend. . . a little history and America’s longest celebration

By Funeral Director Daily / July 2, 2021 /

On July 4, 1776, the 2nd Continental Congress of the 13 American colonies unanimously adopted the Declaration of Independence announcing the colonies separation from Great Britain.  The Declaration summarized the colonies reasons for wanting the separation. I love history, and especially American history.  For part of the past year I have spent studying the writings…

The sky is not falling

By Funeral Director Daily / July 1, 2021 /

I was somewhat amused as I watched this television news report from ABC News 11 in North Carolina.  The story is entitled, “For the first time there are more cremations than burials in North Carolina:  What is behind the change?”  I wasn’t amused due to the story line, what somewhat amused me is the anchor…

The psychology of the service

By Funeral Director Daily / June 29, 2021 /

A front page article in the Sunday Minneapolis Star Tribune was entitled, “Families finally put loved ones to rest“.  The article deals with just what it sounds like, the process of finishing the services for those who died during the COVID-19 pandemic and funeral or memorial services were delayed because of the social distancing rules…

Learning from the Experts: Welton Hong of Ring Ring Marketing

By Funeral Director Daily / June 28, 2021 /

From time to time, Funeral Director Daily asks experts in their field to author articles that we believe may be helpful to our readers.  In today’s world virtually every funeral home has a website.  However, having a website is not adequate anymore. . . . . knowing what that website can do for your business…

Funeral Director Daily talks about “Watching your costs to hold on to Profits”

By Funeral Director Daily / June 24, 2021 /

Funeral Director Daily CEO and Editor Tom Anderson appears on FD Talks – Funeral Director Life’s recurring discussion of topics of interest to those in the Death Care profession.  In Episode #11 of FD Talks you can see and hear Host Rob Davison and Tom Anderson break down inflation in the funeral profession, provide solutions…

Prime Day ended yesterday. What can we learn from Amazon

By Funeral Director Daily / June 23, 2021 /

Amazon’s Prime Day concluded Tuesday in what was the 7th annual event for the company.  My understanding is that Prime Day was dreamed up as a 20th Anniversary celebration of the company in 2015.  2020 sales for the company in what is actually a two-day event (Monday/Tuesday) were reported as $10.4 billion and estimates are…