Who’s writing the reviews? That’s one question that businesses, including funeral homes and cemeteries, don’t want potential consumers asking. I recently read an article in Funeral Service Times “that indicate(s) 89% of people refer to product or service reviews before making purchases.” If true, that is an incredibly high proportion of shoppers and…
Last week Johnson Consulting Group (JCG) released their annual “Sales and Customer Service Trends” report for 2026. The report is compiled by customer surveys that over the past five years and have included 654,327 sales and survey records in that time period. Here are some key takeaways from this year’s findings according…
I love Easter. Even outside of the religious realm I can remember as a child that when mom started decorating the house for Easter — Spring, and nice weather, soon returned to us in Minnesota. Those times reminded me that it would not be long and the cold, wet weather would be…
I feel a little bit vindicated today. In mid-March I hypothesized that Death Care stocks may be overlooked as a “defensive position” by the market. At that time I researched that thought using only the first ten days (March 2-March 12) of the Iran operation “Epic Fury” as my timeline and wrote this article…
I’m a big fan of “permanent memorialization” for the simple fact that that memorialization of that type continues to give creedence to a “life that was lived”. I’ve seen the graves and permanent memorialization sites of President John F. Kennedy in Arlington National Cemetery, Paul Revere in the Granary Burying Ground of Boston, President…
BUSINESS
The families you serve may not know of existing life insurance policies — Sunset can help
There are only about 3 million deaths in the United States each year. Yet, according to this recent article from Insurance Newsnet, families may be missing out out on a million policies per year.…
Pure Cremation exec: Is the “At-Need choice” death market contracting?
The number of deaths in the United States is expected to grow 26.3% from 2019 (the last year prior to the pandemic) until 2040 by certain estimates. Estimates for the number of deaths in…
Anthem Partners announces strategic partnership with Family Shield Credit
In a press release from earlier this week funeral home operator Anthem Partners announced that they have formed a partnership with Family Shield Credit in order to provide families with “flexible, budget-friendly payment options while…
FINANCE
Park Lawn adds another Oklahoma funeral home to their group
History will tell us that the oil boom in Oklahoma began in 1897 when a massive discovery of oil was discovered near Bartlesville. Since December 2025 the folks at Park Lawn Corporation seem…
Pinnacle Funeral Service makes another acquisition
We learned earlier this week that Pinnacle Funeral Service had acquired Gent Funeral Home & Cremation Services of Alton, Illinois. You can learn more about the acquisition from this article on the Pinnacle Funeral…
Will a “Hawkish” Federal Reserve put more interest costs on your business?
My routine is pretty normal during the work week. I get up before 6 am, put the coffee on, do my devotions, and then enjoy the coffee for a few minutes while watching the…
REGULATIONS
Parting Stone enforces patent protection
It’s just the way it works. If you are a company or other entity that seeks patents to protect your intellectual property you have to be able to fight off others who may…
Recompose: On the “Grow”
I started publishing Funeral Director Daily about the same time that entrepreneur Katrina Spade was involved in a pilot research project with Washington State University on the possibility and merits of composting human remains. …
The potential Venezuela Death Care crisis
As you are well aware of two large-scale earthquakes occured in Venezuela last week. As I write this article on Saturday morning June 27, the official death toll in the country is listed at…
CEMETERY
Everstory Partners adds New Jersey cemetery to its group
Everstory Partners the cemetery heavy company that operates more than 460 cemeteries, funeral homes, and crematories in the United States and Puerto Rico announced last week that they had acquired the Franklin Memorial…
Cemetery sued over private casket-lowering policy
When I was a practicing funeral director I was well aware of safety concerns at the cemetery when the casket was lowered into the vault and grave. Our good friends from Wilbert Vault were…
Cuba’s crisis with death
Cuba, the island country only 90 miles off the Florida coast has a crisis with death and Death Care. If you look at the Wikipedia page for Cuba you will notice that the population…
CREMATION
Pure Cremation exec: Is the “At-Need choice” death market contracting?
The number of deaths in the United States is expected to grow 26.3% from 2019 (the last year prior to the pandemic) until 2040 by certain estimates. Estimates for the number of deaths in…
Parting Stone enforces patent protection
It’s just the way it works. If you are a company or other entity that seeks patents to protect your intellectual property you have to be able to fight off others who may…
Pizza Hut, Batesville, and CANA
Pizza Hut, Batesville, and CANA? A reader sent me an article earlier this week that brings these three topics into a Venn diagram sort of picture for me. First of all, the…
PRENEED
Pure Cremation exec: Is the “At-Need choice” death market contracting?
The number of deaths in the United States is expected to grow 26.3% from 2019 (the last year prior to the pandemic) until 2040 by certain estimates. Estimates for the number of deaths in…
Anthem Partners announces strategic partnership with Family Shield Credit
In a press release from earlier this week funeral home operator Anthem Partners announced that they have formed a partnership with Family Shield Credit in order to provide families with “flexible, budget-friendly payment options while…
Connecticut budget includes money for victims of allegedly stolen pre-arrangements
Earlier this month, as you can read in this article from NBC Connecticut, the legislature of Connecticut passed their state budget which included the “Act Concerning Unlawful Funeral Service Practices”. The state appropriated…
PRODUCTS
The families you serve may not know of existing life insurance policies — Sunset can help
There are only about 3 million deaths in the United States each year. Yet, according to this recent article from Insurance Newsnet, families may be missing out out on a million policies per year.…
Anthem Partners announces strategic partnership with Family Shield Credit
In a press release from earlier this week funeral home operator Anthem Partners announced that they have formed a partnership with Family Shield Credit in order to provide families with “flexible, budget-friendly payment options while…
Parting Stone enforces patent protection
It’s just the way it works. If you are a company or other entity that seeks patents to protect your intellectual property you have to be able to fight off others who may…
