WVAH and the Charleston Gazette mail report that a Putnam County, West Virginia funeral home has reached a settlement in a case from 2015 in which the funeral home submitted death claims on preneed funeral plans for people who were not yet deceased. Homesteaders Life Insurance Company contends that the Gatens-Harding Funeral Home claimed over…
6 News reports that some Wisconsin Funeral Directors Association members have not been paid for cremations performed on behalf of Colorado based Heritage Cremation Provider. The Minnesota department of Health is investigating Heritage as well after families accused Heritage of not picking up remains in a timely fashion. Our take: Heritage is not a local…
Your Clifton Park & Halfmoon has done a nice feature about Kathleen Lowes Sanvidge, the owner of Townley and Wheeler funeral home in Ballston Lake, New York. Sandvidge has been certified as a Women Business Enterprise in New York. Her firm is the only certified women-owned funeral home in New York State. Funeral Director’s take: Interesting…
We noticed a number of items in the litigation section of the Service Corporation International 2016 Annual Report. Our purpose in listing the claims is not to point fingers. SCI has had several of the claims dismissed and we are in no position to evaluate the validity of the claims. We’ve decided to…
Ever wonder what the future of the small-town 30 call firm is. When I started in the funeral business in 1980 in a regional center type of community – 30,000 population – we served an area about 15 miles around us. Outside of that 15 mile radius there were several small communities that each had…
BUSINESS
Employees may need their Employer or Manager to be more than a Death Care mentor
I feel very fortunate that I grew up in a household that valued knowing what was going on in the world around us. We always were encouraged to watch the national evening news to…
It’s not all about your “Platform”. . . Be a “Pillar” for long-term success
I attended church on Sunday and heard a sermon that I thought worthy of sharing with my funeral home colleagues. The sermon ended up being about the difference between “building a Platform” and “becoming…
Funeral homes can add service lines to increase revenue streams
Funeral homes and cremation providers have seen the revenue numbers that they bring in flatten as more consumers have continued to prefer less expensive services, such as cremation, over traditional burials for the…
FINANCE
Security National Financial 2Q Results: Cemetery carries the Cemetery/Mortuary segment
Overall, Security National Financial Corporation (SNFC), the Utah-based company with its base in the Death Care industry, had a positive 2nd Quarter of 2026 with Earnings before Taxes increasing 8.6% (7.3% After Taxes)…
Matthews International Earnings Call: “Challenges, Challenges”
On August 7, Matthews International, a leader in the Death Care supply and equipment business, held their quarterly earnings call to give their opinion of the company’s Fiscal 3rd Quarter 2026 results and answer…
Carriage Services 2nd Quarter Earnings Call: Dealing with lower volumes
On August 6, Carriage Services held their quarterly earnings call to give their opinion of the company’s 2nd Quarter 2026 results and answer questions from analysts who cover the company. We’re ten days removed…
REGULATIONS
Empty grave case still perplexing, legal issues pending
Back in December 2025, Funeral Director Daily, in this article, informed you of the case of the empty grave of CBC Canada Royal Glider Pilot Gordon Patrick. If you read the article you…
Colorado city tackles cemetery issue
The Lafayette (Colorado) City Council reached an agreement on what action to take to help those who have purchased lots in the Lafayette Cemetery and may not be able to use them due to…
NFDA, Selected Independent Funeral Homes to pursue merger
Yesterday we received this press release from the National Funeral Directors Association that stated a Letter of Intent was signed between the Boards of Directors of the National Funeral Directors Association (NFDA) and Selected…
CEMETERY
Everstory Partners aims for more of the “Upper K”
Not every consumer is looking for the $999 direct cremation service. And, the good operators in the Death Care space know that. There are plenty of ways to buy a burger in many different…
Empty grave case still perplexing, legal issues pending
Back in December 2025, Funeral Director Daily, in this article, informed you of the case of the empty grave of CBC Canada Royal Glider Pilot Gordon Patrick. If you read the article you…
Colorado city tackles cemetery issue
The Lafayette (Colorado) City Council reached an agreement on what action to take to help those who have purchased lots in the Lafayette Cemetery and may not be able to use them due to…
CREMATION
Everstory Partners aims for more of the “Upper K”
Not every consumer is looking for the $999 direct cremation service. And, the good operators in the Death Care space know that. There are plenty of ways to buy a burger in many different…
The New Math
As you read this today I will soon or already have given a presentation at the Cremation Association of North America (CANA) International Convention. I was asked to speak on the Fads, Trends,…
National “Cremation Placement Day” coming on October 17
If you are in the Death Care business you know that the number of cremated remains that reside in peoples’ homes is a large, and more than likey, growing number. Some estimate that…
PRENEED
Pure Cremation exec: Is the “At-Need choice” death market contracting?
The number of deaths in the United States is expected to grow 26.3% from 2019 (the last year prior to the pandemic) until 2040 by certain estimates. Estimates for the number of deaths in…
Anthem Partners announces strategic partnership with Family Shield Credit
In a press release from earlier this week funeral home operator Anthem Partners announced that they have formed a partnership with Family Shield Credit in order to provide families with “flexible, budget-friendly payment options while…
Connecticut budget includes money for victims of allegedly stolen pre-arrangements
Earlier this month, as you can read in this article from NBC Connecticut, the legislature of Connecticut passed their state budget which included the “Act Concerning Unlawful Funeral Service Practices”. The state appropriated…
PRODUCTS
Funeral homes can add service lines to increase revenue streams
Funeral homes and cremation providers have seen the revenue numbers that they bring in flatten as more consumers have continued to prefer less expensive services, such as cremation, over traditional burials for the…
Everstory Partners aims for more of the “Upper K”
Not every consumer is looking for the $999 direct cremation service. And, the good operators in the Death Care space know that. There are plenty of ways to buy a burger in many different…
Chptr, iHeart Media, Tribute Technology work to get more media exposure for funeral homes
In a press release from Chptr, that you can access here, and also in a press release from Tribute Technology, that you can access here, we learned that Chptr partnered with iHeart Media to…
