Business
For the 33 years that I operated my own funeral home I was a lot like a lot of you out there. I was so busy dealing with families, making sure that funerals were done correctly, and, just basically, operating the business on a day to day basis that long -range planning sometimes went by…
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If you are operating a business, such as a funeral home or cemetery, and that business has been around for several years, whether you like it or not, that business has a perception to the public. The good news is that if the business has been around for a length of time, then it is…
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We are funeral directors and others in the death care business. We make our living because of the inevitable mortality of the human race. We make our living because of death. However, in America there is too much death. And, I’m not talking just in 2020 and the idea of the COVID-19 deaths that have…
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I’ve been involved in funeral service for over 40 years now and I don’t think I have ever seen an article on this subject. How does a funeral home owner, manager, or employee react when a family chooses a competitor over them when they thought that family was firmly within the circle of a “solid…
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From my point of view at Funeral Director Daily it has appeared to me that the acquisition market has been very quiet during the 2020 pandemic year. If that is true it makes sense in that individual funeral homes were pretty well consumed with how to satisfy their clientele during the socially distanced period and…
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Last week I happened to watch President Biden when he addressed the nation pertaining to his recent signing of the latest stimulus bill, known as the “American Rescue Act”. As I was watching for some reason my mind wandered to a managerial principle that I learned later in my career, but a principle that I…
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Last week we commented on an article from funeral industry veteran Doug Gober. That article encapsulated where Mr. Gober saw the investment money going in the death care industry. We think Gober was right on in his assessment, but one of his insights . . . . .that of “the best way to add value…
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Three months ago in December 2020 Funeral Director Daily told you of a program Wilbert would be offering to death care professionals that would help those professionals keep up with their Continuing Education Units (CEU) at the end of the year. We concluded that it was a great venture by Wilbert that would be really…
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While there has been some discrepancy on the case because of cruise ship involvement elsewhere, most people will say that the first COVID-19 death in America happened on February 28, 2020, in the Seattle area. That’s just over a year ago. . . . what have we learned. . . what do we now know?…
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Funeral home owners, cemetery operators, preneed professionals. We’re the experts in the death care profession. We know the business, we understand the clientele, and we know what is good for everybody. Or do we? I’m guessing that is somewhat how the buggy whip manufacturers, horse livery operators, and sales reps in that industry thought of…
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