Business
The longer I am affiliated in the death care profession it seems the less I know. I know that is not true, but I am always amazed when I find some type of business out there in the death care profession that I did not know existed. There are a lot of concepts and a…
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I visited, as I often do, with a former Senior Level Executive this week just to catch up on what was happening in his world and visit about a story Funeral Director Daily had recently ran. We talked about a lot of things — including COVID-19, and because of it, we had not seen each…
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I’ve noticed with much interest over my career in funeral service that most funeral home owners are really up to date when it comes to market share percentage as compared to the competitor(s) in their market area. They all either watch the local obituaries or have someone else watch and count death numbers on their…
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I was visiting on the phone with the CEO of one of the funeral home consolidation companies on Friday when he asked me how long I had been out of direct management of our business. I replied that it is just over seven years and I was happy not to have been there during the…
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Many times discretion is warranted. I know that there were lots of times in my life as a funeral director where I didn’t volunteer information. It could have been with an accident victim or some other issue where I thought that the next of kin knowing the answer was worse than them not knowing and…
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Back in 1990 I spent about three days north of Vancouver, British Columbia, along the Campbell River fishing for salmon with a group of funeral industry people. One of the days was spent in a small fishing boat with a gentleman about thirty years my senior who had spent almost his entire funeral service career…
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I recently looked at two surveys of the American public, digested what I was reading, and then decided that these surveys give a great deal of information to marketing departments of death care businesses. However, it will be in extrapolating that data and putting it to use in your marketing plan that the “artistry of…
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If you have followed my writings for any length of time you know that I look to emerging trends to get a “gut feel” on what is going to be happening in the business world. Getting that gut feel doesn’t always lead to making fundamental business decisions, but it does lead me to continue watching…
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We started hearing in early January that the omnibus Covid relief bill passed by Congress in December 2020 would have some type of reimbursement for funeral expenses of Covid-19 victims. It was rumored that relief would be administered out of the funding provided to the Federal Emergency Management Administration (FEMA). We’ve now learned in the…
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Last week as I was perusing death care articles for future stories an interesting name popped up and I dived in to learn more about what was happening. The name was “Woodstock” and the article pertained to developers trying to maneuver a way to purchase what had now become the last funeral home property in…
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