Tag: grief

Business

The humanity of being a funeral director

This isn’t what I was planning to write about an hour ago.  It’s Friday as I write this and earlier this morning I was on the treadmill watching CNBC with Jim Cramer as he was interviewing Starbucks CEO Kevin Johnson.  I thought the interview was very informative on how Starbucks was using the pandemic, that they had no control over, to analyze and pivot their business model to a structure that would be even better post-pandemic than it was prior […]

Business

It’s not such a somber place anymore

My first real recollection of a funeral was when my father’s mother, my grandmother, died when I was five years old.  And, interestingly enough, even with my family in the funeral profession, what I remember about the “funeral” was not being allowed to go.  I can actually remember being held at home with a babysitter, while my older brother who was nine years old got all dressed up and left the house with my parents.  I can remember thinking, “What […]

Uncategorized

Will the pandemic change our grief

Human emotions are an interesting dynamic.  The human species can go in and out of emotions and many times not even help themselves in that process.  Think about “fear”.  You’ve been separated from your group on a camping and canoe outing and you don’t know where anybody else is. . . .fear might overcome you. And, you may not be able to shake that feeling of fear no matter how hard you try until somebody finds you or you find […]

Uncategorized

The Anatomy of Grief and Why We Do What We Do

Sometimes it is just a good feeling to be reminded as funeral directors as to why we do what we do.  Very often, including on this site, we talk about all the business aspects of funeral service.  However, I learned during my time as a funeral home business owner, if we follow the pretense of “Why We Do What We Do” the business profits and rewards just come with it. I’m talking about the frailty of grief and helping those […]

Business

The Process vs. The Product

Within the last month a reader commented on one of our postings with the comment, “The process is always greater than the product”.  I recently went through an automobile purchase for my 20 year old and can argue that I don’t really believe that statement to be true all the time.  In this case, I believe we ended up with a product that we all like — him for sporty-ness, mom and I for safety and reliability — but the […]