6 News reports that some Wisconsin Funeral Directors Association members have not been paid for cremations performed on behalf of Colorado based Heritage Cremation Provider. The Minnesota department of Health is investigating Heritage as well after families accused Heritage of not picking up remains in a timely fashion. Our take: Heritage is not a local…
Read MoreYour Clifton Park & Halfmoon has done a nice feature about Kathleen Lowes Sanvidge, the owner of Townley and Wheeler funeral home in Ballston Lake, New York. Sandvidge has been certified as a Women Business Enterprise in New York. Her firm is the only certified women-owned funeral home in New York State. Funeral Director’s take: Interesting…
Read MoreWe noticed a number of items in the litigation section of the Service Corporation International 2016 Annual Report. Our purpose in listing the claims is not to point fingers. SCI has had several of the claims dismissed and we are in no position to evaluate the validity of the claims. We’ve decided to…
Read MoreEver wonder what the future of the small-town 30 call firm is. When I started in the funeral business in 1980 in a regional center type of community – 30,000 population – we served an area about 15 miles around us. Outside of that 15 mile radius there were several small communities that each had…
Read MoreThe Huffington Post has an outstanding post by funeral director Shannon Burberry titled “What Working With Death Can Teach You About Living.” Burberry is a Funeral Home Manager at Arbor Memorial in Ontario, Canada. Simple lessons but true: Our goodbyes are just as important as hellos. One size doesn’t fit all. Technology connects the disconnected.…
Read MoreBUSINESS
Content planning to boost a funeral home’s online presence
Boosting Your Funeral Home’s Online Presence: An Action Plan for Content That Engages and Builds Trust In today’s digital world, a funeral home website is far more than a static brochure. It’s the…
Can independent funeral home operators undercut “wannabe” national cremation providers on price?
The question posed in the headline is interesting. What is happening in Great Britain may be a precursor of what could happen in North America about the billing amount to consumers for the…
Preneed companies emerge as funeral home lending sources
Morgan Stanley, a global financial services firm that provides a wide range of products and services, including investment banking, wealth management, consumer banking, and brokerage services, recently made this comment in an article, “Life…
FINANCE
Milestone Funeral Partners adds funeral home acquisitions
According to the Milestone Funeral Partners website, which you can access here, and information placed on social media, the Maine-based funeral home operator and consolidator added four funeral home businesses to their number in the…
Another acquisition by Park Lawn Corporation
Maybe there is something to the ongoing prediction that a whole lot of funeral homes will be changing hands in the next 3 to 5 years. Barely after we were able to get…
REGULATIONS
Veteran Cemeteries will continue with burials. . . but what is open and closed on a government shutdown
Tomorrow is the last day of the federal government’s fiscal year. That is not necessarily a big deal except that the new federal budget year begins on Wednesday and as I write this on…
Indiana Court: “Death Doula” does not need a funeral director license
According to this issue of the Indianapolis Star an Indiana court of appeals ruled in late August that the State of Indiana “violated the First Amendment rights of a Fort Wayne “death…
Funeral Directors are heroes
The beginning of a recent article on the ASD Blog, authored by Jessica Farren, had a quote without, to my knowledge, an author’s acknowledgement. I will post it here with no acknowledgement…
CEMETERY
CREMATION
Can independent funeral home operators undercut “wannabe” national cremation providers on price?
The question posed in the headline is interesting. What is happening in Great Britain may be a precursor of what could happen in North America about the billing amount to consumers for the…
Are we nearing the “Cremation Peak”?
There are some interesting survey results out that question if the United States will soon reach the “Peak Percentage” of cremation rates as the disposition of choice. Last year at this time…
PRENEED
Preneed companies emerge as funeral home lending sources
Morgan Stanley, a global financial services firm that provides a wide range of products and services, including investment banking, wealth management, consumer banking, and brokerage services, recently made this comment in an article, “Life…
Co-op Funeralcare increases “Funeral Plan” sales over 17% despite cyberattack
An April cyberattack which you can read about here probably cost the parent company of Great Britain’s largest funeral home operator, Co-op Funeralcare, about a US$ 107 million profit swing but didn’t seem to…
Acquiring client families — “Any Which Way You Can”
As so often happens in my world I’ve had some real life and/or businesses experiences or discussions in the last week or ten days that has made me think about Death Care. And,…
PRODUCTS
News for the Profession
Sunset continues to redefine their process of finding assets for families. They recently announced that they have a new website that makes the search for assets even easier. Sunset is a free service…
Titan Casket “keeps on keeping on”. . . . .and growing
Trying to be a “BTC” (Business to Consumer) casket company has been tried before and even with great effort the cause was difficult. However, the people at Titan Casket must relate to the Curtis…
Dilemma: The affluent consumer and traditional Death Care
On Tuesday morning I had to alter my running schedule because of rain showers. So, I took to our indoor treadmill to get my daily exercise and had a nice run while watching the…