We told you yesterday that Carriage Services CEO and Chairman Mel Payne had published a lengthy Letter to Shareholders in early April. In that letter, that you can access here, he painted what we call a somewhat aspirational future for Carriage Services, after first pointing out how they got to where they are today. Today,…
I get plenty of commentary and critiques on my opinions in Funeral Director Daily. Most of them are justified and most of them are constructive in their suggestions. Funeral Director Daily recently did an article on marketing and social media — you can find that article here. Shortly after publishing that article I received an…
Earlier this month Carriage Services CEO and Chairman Mel Payne put out a lengthy shareholder letter. We found it a great read, not only to catch up with what is happening with Carriage Services, but as an aspirational blueprint, that if followed could lead to success in almost all funeral homes. Payne even points out…
Many times discretion is warranted. I know that there were lots of times in my life as a funeral director where I didn’t volunteer information. It could have been with an accident victim or some other issue where I thought that the next of kin knowing the answer was worse than them not knowing and…
Back in 1990 I spent about three days north of Vancouver, British Columbia, along the Campbell River fishing for salmon with a group of funeral industry people. One of the days was spent in a small fishing boat with a gentleman about thirty years my senior who had spent almost his entire funeral service career…
BUSINESS
“It’s good enough” — That’s an attitude bound to bring disaster to your business
Last Saturday morning my wife, Angie, and I were having our morning coffee and she was paging through the local newspaper. She made the comment that our recent county fair had a record attendance…
Death Literacy: “Concerns over the rapid rise of Direct Cremations”
“Death Literacy” is something you may be hearing more about in the days to come. This article from SABR-A Care Collective mentions that “Raising death literacy aims to equip people with the skills not…
Keeping your brand relevant with the new consumers
I’ve came to believe that, at least in part, the reason why consumers select a certain funeral home has changed. From my point of view, in days gone by almost almost all funeral home…
FINANCE
Death Care Index (DCI) once again trails major indexes
Over the years I’ve seen many family funeral homes explode in value as they built more market share, acquired more facilities, and simply built a culture of enhancing revenues while at the same…
Matthews International names new President/CEO
It didn’t take long for Death Care conglomerate Matthews International to name a new President and CEO following this August 4, 2026, press release indicating that current President/CEO Josepah Bartolacci would be retiring after more…
A.S. Turner & Sons has a busy summer — adds a funeral home and terramation service line
A.S. Turner & Sons has served the population of Decatur, Georgia, and the greater Atlanta area for more than 120 years. Funeral Director Daily recently mentioned the firm in this article about The Natural…
REGULATIONS
Oklahoma family business gets initial court win to move forward in casket sales case
According to this recent article from the Institute for Justice the District Court of Oklahoma County has ruled that Casket of Honors owners Candice Mentink and Todd Collard may proceed with their case against…
Empty grave case still perplexing, legal issues pending
Back in December 2025, Funeral Director Daily, in this article, informed you of the case of the empty grave of CBC Canada Royal Glider Pilot Gordon Patrick. If you read the article you…
Colorado city tackles cemetery issue
The Lafayette (Colorado) City Council reached an agreement on what action to take to help those who have purchased lots in the Lafayette Cemetery and may not be able to use them due to…
CEMETERY
Nicole Kidman, Sandra Bullock visit cemetery movie screening
It’s interesting to me that when I look at the financial results of the public companies in Death Care and also try to understand the continual business potential of Death Care, I seem to…
Everstory Partners aims for more of the “Upper K”
Not every consumer is looking for the $999 direct cremation service. And, the good operators in the Death Care space know that. There are plenty of ways to buy a burger in many different…
Empty grave case still perplexing, legal issues pending
Back in December 2025, Funeral Director Daily, in this article, informed you of the case of the empty grave of CBC Canada Royal Glider Pilot Gordon Patrick. If you read the article you…
CREMATION
Death Literacy: “Concerns over the rapid rise of Direct Cremations”
“Death Literacy” is something you may be hearing more about in the days to come. This article from SABR-A Care Collective mentions that “Raising death literacy aims to equip people with the skills not…
“Size” has its own set of issues
Great Britain’s Pure Cremation, quite possibly the most successful start-up in the history of Death Care, continues to grow their direct cremation business. And, that growth in itself seems to cause some problems. …
Nicole Kidman, Sandra Bullock visit cemetery movie screening
It’s interesting to me that when I look at the financial results of the public companies in Death Care and also try to understand the continual business potential of Death Care, I seem to…
PRENEED
Death Literacy: “Concerns over the rapid rise of Direct Cremations”
“Death Literacy” is something you may be hearing more about in the days to come. This article from SABR-A Care Collective mentions that “Raising death literacy aims to equip people with the skills not…
Pure Cremation exec: Is the “At-Need choice” death market contracting?
The number of deaths in the United States is expected to grow 26.3% from 2019 (the last year prior to the pandemic) until 2040 by certain estimates. Estimates for the number of deaths in…
Anthem Partners announces strategic partnership with Family Shield Credit
In a press release from earlier this week funeral home operator Anthem Partners announced that they have formed a partnership with Family Shield Credit in order to provide families with “flexible, budget-friendly payment options while…
PRODUCTS
Oklahoma family business gets initial court win to move forward in casket sales case
According to this recent article from the Institute for Justice the District Court of Oklahoma County has ruled that Casket of Honors owners Candice Mentink and Todd Collard may proceed with their case against…
Nicole Kidman, Sandra Bullock visit cemetery movie screening
It’s interesting to me that when I look at the financial results of the public companies in Death Care and also try to understand the continual business potential of Death Care, I seem to…
A.S. Turner & Sons has a busy summer — adds a funeral home and terramation service line
A.S. Turner & Sons has served the population of Decatur, Georgia, and the greater Atlanta area for more than 120 years. Funeral Director Daily recently mentioned the firm in this article about The Natural…
