Last week Johnson Consulting Group (JCG) released their annual “Sales and Customer Service Trends” report for 2026. The report is compiled by customer surveys that over the past five years and have included 654,327 sales and survey records in that time period. Here are some key takeaways from this year’s findings according…
I love Easter. Even outside of the religious realm I can remember as a child that when mom started decorating the house for Easter — Spring, and nice weather, soon returned to us in Minnesota. Those times reminded me that it would not be long and the cold, wet weather would be…
I feel a little bit vindicated today. In mid-March I hypothesized that Death Care stocks may be overlooked as a “defensive position” by the market. At that time I researched that thought using only the first ten days (March 2-March 12) of the Iran operation “Epic Fury” as my timeline and wrote this article…
I’m a big fan of “permanent memorialization” for the simple fact that that memorialization of that type continues to give creedence to a “life that was lived”. I’ve seen the graves and permanent memorialization sites of President John F. Kennedy in Arlington National Cemetery, Paul Revere in the Granary Burying Ground of Boston, President…
In a press release received yesterday, that you can access here, it was announced that Park Lawn Corporation (PLC) has acquired Arrington Funeral Directors and Crematory of Jackson, Tennessee. The acquisition will add one free-standing funeral home to Park Lawn’s number of funeral homes. A search of the Park Lawn Corporation website shows this…
BUSINESS
Acquisitions: The price that is paid is all about “The Present Value of Future Cash-Flow”
Acquisitions are big in Death Care. . . .and we are being told that with so many retiring funeral home owners. . . about to become bigger. If that is the case, we will…
Changing consumer behavior is affecting more than funeral homes
Last week I wrote an article on how a changing consumer thought process, including the growth of Direct Cremation with No Services (DCNS), is affecting the business dynamics of traditional funeral homes. If…
Health Savings Accounts (HSA) seem to becoming more popular for a variety of reasons
It’s been over 20 years since the advent of Health Savings Accounts were swept into law during the George W. Bush administration. And, a bill (HR 2436) which moves them into the Death Care…
FINANCE
Park Lawn Corp purchases business assets of historic Texas funeral home. . . .Strategy may start a trend of facility closures
This recent article from the Waco (TX) Tribune-Herald will give you full information on the recent purchase of the business assets of the historic Connally-Compton Funeral Home in Waco, Texas, by the Park…
Acquisitions: The price that is paid is all about “The Present Value of Future Cash-Flow”
Acquisitions are big in Death Care. . . .and we are being told that with so many retiring funeral home owners. . . about to become bigger. If that is the case, we will…
Propel Funeral Partners FY 2026 Annual Report: Pretty much “Statis Quo”
Propel Funeral Partners, the largest public Death Care company and 2nd largest Death Care company in Australia and New Zealand, presented their Fiscal Year 2026 Annual Report at the end of August. The report…
REGULATIONS
Preneed: Your funeral home’s reputation may be tied to your preneed provider
I came across an interesting article the other day that reminded me of the unease that I always had in selecting our funeral home’s preneed insurance partner. My unease had nothing to do…
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
Health Savings Accounts (HSA) seem to becoming more popular for a variety of reasons
It’s been over 20 years since the advent of Health Savings Accounts were swept into law during the George W. Bush administration. And, a bill (HR 2436) which moves them into the Death Care…
CEMETERY
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
Recollections of 9/11. . . 25 years later
So today, September 11, 2026, marks the 25th anniversary of the 2001 terror attacks on America. For those of us who are baby boomers, that day is seared in our memory as are…
Nicole Kidman, Sandra Bullock visit cemetery movie screening
It’s interesting to me that when I look at the financial results of the public companies in Death Care and also try to understand the continual business potential of Death Care, I seem to…
CREMATION
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
The devastating effects of Direct Cremation on traditional funeral homes
My career in the Death Care business spans from 1980 when I attained my funeral director’s license until today where I keep my eye on what is happening in the business so that I…
Recollections of 9/11. . . 25 years later
So today, September 11, 2026, marks the 25th anniversary of the 2001 terror attacks on America. For those of us who are baby boomers, that day is seared in our memory as are…
PRENEED
Preneed: Your funeral home’s reputation may be tied to your preneed provider
I came across an interesting article the other day that reminded me of the unease that I always had in selecting our funeral home’s preneed insurance partner. My unease had nothing to do…
The shifting preneed trend and the need to make preneed a priority
I recently read a blog post on the Funeral Directors Life (FDL) blog written by Todd Carlson, Executive Vice-President and Chief Sales officer at Funeral Directors Life. The article was titled “Three preneed trends…
Death Literacy: “Concerns over the rapid rise of Direct Cremations”
“Death Literacy” is something you may be hearing more about in the days to come. This article from SABR-A Care Collective mentions that “Raising death literacy aims to equip people with the skills not…
PRODUCTS
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
“Drowning in information, starved for knowledge”
Back in 1982 when John Naisbitt’s bestselling book, Megatrends, was flying off the shelves (it was before Amazon so it wasn’t being ordered by mail) the book commented that Americans were “drowning in information…
Endswell expanding into another community and location
Endswell, the 2022 Death Care start-up that brands itself as “A modern funeral home, is expanding their services to Chapel Hill, North Carolina. And, it won’t be your mom and dad’s funeral home. According…
