Client Retention: Back to the Future

By Funeral Director Daily September 29, 2022

The Tuesday article of Funeral Director Daily entitled  “We Live in a Different World” and dealing with the idea that much of death care, including how we acquire and retain our customers through marketing had barely published when I saw a presentation about some “old school” ideas that are trending back in the hopes of…

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The only thing harder to find in Malibu than a hotel room is a grave. . .

By Funeral Director Daily September 28, 2022

Malibu, California was incorporated into a city in 1991 and that led to a moratorium on new development that included, among other things, hotels.  So, Malibu has famously become known as a very tough place to get a hotel room. Back in 2015, however, a group known as Green Acres, LLC, began a push to…

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We live in a different world

By Funeral Director Daily September 27, 2022

Recently Apple was named the sponsor of this year’s Super Bowl halftime show.  They will be replacing Pepsi, who has been the sponsor for several years.  It occurred to me, and it was not surprising, that this is the business of new “information technology” replacing the old standardized American “product innovation, manufacturing, distribution” business of…

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How does your firm view Preneed?

By Funeral Director Daily September 26, 2022

I have a son that works in the automotive industry and we’ve discussed their lines of revenue quite often.  For instance the average dealership has about six primary lines of revenue – new car sales, used car sales, the service or repair center, a collision repair center, a leasing center, and a financing center.  At…

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Service Corporation International opinion from Seeking Alpha

By Funeral Director Daily September 23, 2022

Last week the Valkyrie Trading Society wrote an article for Seeking Alpha entitled “Service Corporation International:  Feeling minimal pressures”.  You can access the article here. Here are three take-aways from that article: The themes are that COVID-19 pulled forward mortality, making 2020 and 2021 strong years for Service Corporation International. There is also commentary around…

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BUSINESS

A review of 2025 from a “Change/Trend” perspective

By Funeral Director Daily | December 29, 2025

    Tomorrow Funeral Director Daily will unveil its “2025 Business Story of the Year” where I will tell you what I believe is an interesting trend in the Business and Finance of the Death…

“It is the Night of our Dear Savior’s Birth”

By Funeral Director Daily | December 25, 2025

      O, Holy night! The stars are brightly shining It is the night of our dear Savior’s birth O night divine, O night when Christ was born O night, O Holy night, O night…

This Christmas: “Count Your Blessings”

By Funeral Director Daily | December 24, 2025

    We all worry — probably too much.  We worry about finances, we worry about weather, we worry about our children.  Trust me, I think everybody worries a lot — like I said, probably…

FINANCE

The Question: “How does the economy look for 2026?” , The Answer: “Depends on who you ask?”

By Funeral Director Daily | December 26, 2025

  The overall economy and, more importantly, the way consumers and Death Care clientele feel about their individual situations has some effect on purchases of Death Care products and services– both Pre-Need and At-Need.  It’s…

Everstory Partner’s Cedar Hill Funeral Home completes renovations

By Funeral Director Daily | December 23, 2025

  Everstory Partners, who may be the nation’s 2nd largest Death Care provider by serving over 65,000 families per year, recently announced completed renovations at their Cedar Hill Funeral Home just outside Washington, DC.  This…

Pinnacle Funeral Service makes Green Bay acquisition

By Funeral Director Daily | December 18, 2025

  We learned earlier this week that Pinnacle Funeral Service, a funeral home owner and operator based in St. Petersburg, Florida, has acquired the Malcore Funeral Home & Crematory as well as Simply Cremation in…

REGULATIONS

New York audit of state funeral industry finds “Red flags”

By Funeral Director Daily | December 19, 2025

    A recent report (November 2025) from the State of New York Department of Health with the results of an audit “which covered April 2019 through November 2023, concluded that the state Department of…

Missing body causing problems between family and cemetery

By Funeral Director Daily | December 3, 2025

    According to details in this article from CBC Canada Royal Air Force glider pilot veteran Gordon Patrick was buried at the Green Acres Cemetery outside of Winnipeg, Manitoba, following his death in 1973. …

Subject of iconic “Homecoming” photo died on Veterans Day

By Funeral Director Daily | November 28, 2025

  This is Thanksgiving weekend — a time to reflect and give thanks for the lives we are living.  Those of you who are old enough will remember back in 1973 a time when our…

CEMETERY

Cremations, and now tariffs creating headwinds for monument dealers

By Funeral Director Daily | December 16, 2025

  American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings.   But now, according to this recent…

The Green Funeral movement is alive in New York City

By Funeral Director Daily | December 11, 2025

  Amy Cunningham is a friend of mine.  She was a writer/editor who has become a funeral director and she has teased me that I was a funeral director who has became a writer/editor with…

Opinion: The Jewish Faith and Cremation

By Funeral Director Daily | December 10, 2025

  I grew up in the very homogeneous community of Alexandria, Minnesota.  From this Wikipedia article you can see that the city at the time of my growing up had a population of a little…

CREMATION

Cremations, and now tariffs creating headwinds for monument dealers

By Funeral Director Daily | December 16, 2025

  American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings.   But now, according to this recent…

Opinion: The Jewish Faith and Cremation

By Funeral Director Daily | December 10, 2025

  I grew up in the very homogeneous community of Alexandria, Minnesota.  From this Wikipedia article you can see that the city at the time of my growing up had a population of a little…

Does KFC have a template for Death Care?

By Funeral Director Daily | November 24, 2025

  Alex Fasciano, an analyst for CFRA Research suggests that quick service restaurant player KFC’s (formerly Kentucky Fried Chicken) strategy is “. .centered on driving growth through brand relevance, marketing innovation, (and) operational excellence. .…

PRENEED

More Americans take on debt to cover funerals

By Funeral Director Daily | December 12, 2025

  I came across this recent article from USA Today titled “Americans are going into debt over death.  Here are affordability tips.”  Reading that article led me to a survey and results from Debt.com and…

Preneed companies emerge as funeral home lending sources

By Funeral Director Daily | October 3, 2025

    Morgan Stanley, a global financial services firm that provides a wide range of products and services, including investment banking, wealth management, consumer banking, and brokerage services, recently made this comment in an article, “Life…

Co-op Funeralcare increases “Funeral Plan” sales over 17% despite cyberattack

By Funeral Director Daily | October 1, 2025

  An April cyberattack which you can read about here probably cost the parent company of Great Britain’s largest funeral home operator, Co-op Funeralcare, about a US$ 107 million profit swing but didn’t seem to…

PRODUCTS

Cremations, and now tariffs creating headwinds for monument dealers

By Funeral Director Daily | December 16, 2025

  American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings.   But now, according to this recent…

The Green Funeral movement is alive in New York City

By Funeral Director Daily | December 11, 2025

  Amy Cunningham is a friend of mine.  She was a writer/editor who has become a funeral director and she has teased me that I was a funeral director who has became a writer/editor with…

More breakthrough technologies from OneRoom available

By Funeral Director Daily | December 5, 2025

  The streaming, recording, and re-watching of Death Care memorial events is becoming more and more a staple of what consumers are now expecting from their Death Care event professional.  And much like any new…