Jake Johnson on the Acquisition market and Customer Experience

By Funeral Director Daily September 12, 2023

    I recently saw a video where Johnson Consulting CEO Jake Johnson was interviewed by Disrupt Media’s Ryan Thogmartin.  It was fairly brief but in watching it I came away with a couple of insights from Jake Johnson that may be of value to those of you who operate funeral homes and/or are owners…

Are you telling your story?

By Funeral Director Daily September 11, 2023

      Today is Monday, September 11.  First of all, when I think of September 11 I think of where I was and what I felt like on that day 22 years ago — September 11, 2001 — when America was attacked.  It is a day that is seared into my mind. . .…

Convincing a “Traditionalist” of the need to change

By Funeral Director Daily September 8, 2023

    If you Google the phrase “Can’t see the forest for the trees” and ask the meaning of it, here’s what comes back, “we sometimes cannot see situations as they really are while we are in the midst of them. In short, we lose our perspective when we are too heavily invested in a…

Radical Hospitality — Do you exhibit it and does it come naturally? If so, it is a gift that can build your business

By Funeral Director Daily September 7, 2023

    Our friends at “Two Guys and a Question” podcast, funeral service experts Alan Creedy and Danny Jefferson released a 7-minute podcast the other day that really hit home to me.  Creedy and Jefferson brought up the idea of “Radical Hospitality”.   You may not know what that is, but after listening to the…

Seeking Alpha article explains Carriage Services

By Funeral Director Daily September 7, 2023

    About three weeks ago on August 16, 2023, an author at Seeking Alpha published this article on funeral home and cemetery operator Carriage Services.  It is an interesting article that you should read as I think the author has a “better than most” understanding of how the death care market operates.   In…

BUSINESS

Might this be a trend in small community cemetery financing?

By Funeral Director Daily | May 14, 2026

  Nobody really likes taxes. . . .But, then again, nobody wants their loved ones forgotten either.   If you are in the Death Care business you know of the costs to operate cemeteries.  And,…

New York’s Green-Wood Cemetery becomes more immersive

By Funeral Director Daily | May 12, 2026

  This recent article from the Smithsonian Magazine mentions that “Brooklyn’s Green-Wood Cemetery—a sprawling, hilly burial ground filled with tombstones from the 19th and 20th centuries—has long been a destination for more than the dead.…

Is there something to learn here?

By Funeral Director Daily | May 7, 2026

  I’ll admit that I’m not the most tech savvy person when it comes to knowing how the internet and artificial intelligence might benefit my funeral home.  But, I’m also a business person who is…

FINANCE

Carriage Services Earnings Call: Look for an acquisition announcement . . . and back to the basics in building market share

By Funeral Director Daily | May 15, 2026

Last week Carriage Services reported their 1st Quarter of 2026 Financial Results and also conducted their Earnings Call with stock analysts.  You can read Funeral Director Daily’s article on the 1Q26 earnings here.   Today,…

Matthews International Earnings Call: Memorialization business, more acquisitions such as the Dodge purchase in the works?

By Funeral Director Daily | May 13, 2026

Funeral home and cemetery products supplier Matthews International reported their January thru March 2026 earnings on April 30.  The next day company CEO Joseph Bartolacci and company CFO Daniel Stopar answered questions from stock analysts…

SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing

By Funeral Director Daily | May 11, 2026

  Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company.  As usual Funeral Director…

REGULATIONS

Might this be a trend in small community cemetery financing?

By Funeral Director Daily | May 14, 2026

  Nobody really likes taxes. . . .But, then again, nobody wants their loved ones forgotten either.   If you are in the Death Care business you know of the costs to operate cemeteries.  And,…

California county sees fit to restrict Natural Organic Reduction (NOR) remains

By Funeral Director Daily | April 30, 2026

  Over the last month or so we have followed a growing discontent in Fresno County, California, and specifically an area along the San Joaquin River about the process of Natural Organic Reduction (NOR) remains…

Harvard business professor: Time to pay funeral expenses of organ donors

By Funeral Director Daily | April 14, 2026

  According to this recent article authored by Alex Chan of the Harvard Business School and Kurt Sweat of The School of Public Health at the University of Texas Southwest Medical Center “In the U.S.,…

CEMETERY

Might this be a trend in small community cemetery financing?

By Funeral Director Daily | May 14, 2026

  Nobody really likes taxes. . . .But, then again, nobody wants their loved ones forgotten either.   If you are in the Death Care business you know of the costs to operate cemeteries.  And,…

New York’s Green-Wood Cemetery becomes more immersive

By Funeral Director Daily | May 12, 2026

  This recent article from the Smithsonian Magazine mentions that “Brooklyn’s Green-Wood Cemetery—a sprawling, hilly burial ground filled with tombstones from the 19th and 20th centuries—has long been a destination for more than the dead.…

SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing

By Funeral Director Daily | May 11, 2026

  Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company.  As usual Funeral Director…

CREMATION

Price: Calculated by Supply and Demand

By Funeral Director Daily | April 29, 2026

  I’m not an economics major but I know that the price I can charge for my goods or services is somewhat dictated by the supply and demand of those goods and services.  Is that…

Are we asking the right question?

By Funeral Director Daily | April 28, 2026

  Over my years as an active funeral director I would be called to the place of death and eventually ask the family before I left, “Are you thinking about burial or cremation?”  If you’re…

Heating homes with cremation emissions: An ethical question?

By Funeral Director Daily | April 13, 2026

    Energy transfer is not a new science.  Yet I was surprised when I read this recent article published in The World – Public Radio that was titled “How cremations are helping to heat…

PRENEED

SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing

By Funeral Director Daily | May 11, 2026

  Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company.  As usual Funeral Director…

Survey finds continued growth in the Preneed market . . but, there are cracks in the armor

By Funeral Director Daily | April 27, 2026

  Preneed continues to grow. . . .but is the growth enough?  That is a great question and, among other things, we will look at the percentage growth of preneed on a “revenue per preneed…

Park Lawn situation: In Substack article, author Russo opines on the events of last week

By Funeral Director Daily | April 23, 2026

  On Monday of this week Substack, under their “On Deathcare” platform released a very well researched article by author Tony Russo titled, “Why are we still pretending Homesteaders is ‘just’ a Park Lawn investor?”…

PRODUCTS

California county sees fit to restrict Natural Organic Reduction (NOR) remains

By Funeral Director Daily | April 30, 2026

  Over the last month or so we have followed a growing discontent in Fresno County, California, and specifically an area along the San Joaquin River about the process of Natural Organic Reduction (NOR) remains…

Parting Stone hires former customer and industry award recipient, continues march forward with funeral home partners

By Funeral Director Daily | April 22, 2026

  Parting Stone, the pioneer in solidified remains, announced last week in a press release that they have hired the 2025 recipient of the National Funeral Directors Association (NFDA) Inspiration Award, Katey Houston, “. .…

Batesville makes investment in Eterneva, will “leverage” client relationships

By Funeral Director Daily | April 20, 2026

  Last week Batesville announced in this press release that they had “made an equity investment in Eterneva and formed a strategic partnership with the company to expand access to custom memorial diamonds.”  Batesville also…