Last week Funeral Director Daily published this article titled “Know your customer — How’s their credit”. That article delved into the American consumer credit profiles and why, before extending credit, you needed to know the consumer you are dealing with. . . and how difficult that is in today’s market. The article…
The people behind Titan Casket are not afraid of doing things outside the ordinary as compared to how the funeral industry has done things for the past 125 years. I’m guessing that in 1906 when John Hillenbrand purchased the Batesville Coffin Company and changed the name to Batesville Casket Company his customers were the…
As I routinely check my inbox it has became apparent that the suppliers to the cremation industry have moved to a belief that “environmentally friendly” or “natural” products will be an ever-increasing choice of American consumers. In the last week I’ve received press releases from casket companies introducing new product offerings that are…
Our friends at the Cremation Association of North America (CANA) recently announced that registration is now open for the 2024 educational classes for their “Certified Cremation Specialist” designation. According to CANA, “What sets a CANA-Certified Cremation Specialist apart is the training they receive to ensure everyone is treated with the same level…
I received an unsolicited e-mail the other day about taking a course that would lead me to become a “Certified Funeral Celebrant”. I’m not interested in that but, more and more, I see greater numbers of the consumer public shedding the idea of using formal clergy in the memorialization of their loved ones.…
BUSINESS
Is there something to learn here?
I’ll admit that I’m not the most tech savvy person when it comes to knowing how the internet and artificial intelligence might benefit my funeral home. But, I’m also a business person who is…
FINANCE
Carriage Services Earnings Call: Look for an acquisition announcement . . . and back to the basics in building market share
Last week Carriage Services reported their 1st Quarter of 2026 Financial Results and also conducted their Earnings Call with stock analysts. You can read Funeral Director Daily’s article on the 1Q26 earnings here. Today,…
Matthews International Earnings Call: Memorialization business, more acquisitions such as the Dodge purchase in the works?
Funeral home and cemetery products supplier Matthews International reported their January thru March 2026 earnings on April 30. The next day company CEO Joseph Bartolacci and company CFO Daniel Stopar answered questions from stock analysts…
REGULATIONS
Harvard business professor: Time to pay funeral expenses of organ donors
According to this recent article authored by Alex Chan of the Harvard Business School and Kurt Sweat of The School of Public Health at the University of Texas Southwest Medical Center “In the U.S.,…
CEMETERY
CREMATION
Heating homes with cremation emissions: An ethical question?
Energy transfer is not a new science. Yet I was surprised when I read this recent article published in The World – Public Radio that was titled “How cremations are helping to heat…
PRENEED
Survey finds continued growth in the Preneed market . . but, there are cracks in the armor
Preneed continues to grow. . . .but is the growth enough? That is a great question and, among other things, we will look at the percentage growth of preneed on a “revenue per preneed…
Park Lawn situation: In Substack article, author Russo opines on the events of last week
On Monday of this week Substack, under their “On Deathcare” platform released a very well researched article by author Tony Russo titled, “Why are we still pretending Homesteaders is ‘just’ a Park Lawn investor?”…
PRODUCTS
Parting Stone hires former customer and industry award recipient, continues march forward with funeral home partners
Parting Stone, the pioneer in solidified remains, announced last week in a press release that they have hired the 2025 recipient of the National Funeral Directors Association (NFDA) Inspiration Award, Katey Houston, “. .…
Batesville makes investment in Eterneva, will “leverage” client relationships
Last week Batesville announced in this press release that they had “made an equity investment in Eterneva and formed a strategic partnership with the company to expand access to custom memorial diamonds.” Batesville also…









