Market share, acquisitions, re-stated guidance and more: Answers from SCI’s Earnings Call

As has became our custom at Funeral Director Daily, as public Death Care companies report their quarterly financial results we comment on those and then we check the company’s Earnings Call for answers that management may give stock analysts to bring more insight to those results.
In general, Funeral Director Daily brings you those Earnings Call transcripts without comment. We are doing so today with selected comments from Service Corporation International (SCI) executives and their Earnings Call from last week.

Tom Ryan
SCI CEO and Chairman
SCI Chief Executive Officer and Chairman Thomas Ryan indicating during his Opening Statement why SCI is lowering their profit guidance for the balance of 2026:
“This reduction in our full year earnings per share guidance is a reflection of unfavorable expense trends we experienced more acutely than anticipated during the quarter, lower funeral volumes than anticipated during the third quarter, and an expectation of lower funeral volumes based on our October experience versus our original assumption for volume growth during the fourth quarter.”
SCI CEO and Chairman Thomas Ryan, during his Opening Statement on certain results and “Market Share”:
“Comparable core funeral volume declined by 0.5%, which was below our internal expectations. Year-to-date, our comparable core funeral volumes declined 3.1%, predominantly due to a difficult first quarter comparison. Based on our nationwide internal analysis, we believe we have maintained our market share throughout 2026.”
Eric Tanzberger, SCI’s Executive Vice-President and Chief Financial Officer speaks about Capital Investments and Acquisitions during his Opening Statement:
“So capital investments during the quarter, we invested $137 million of capital in our existing funeral home and cemetery locations, business acquisitions and real estate, and construction of new funeral homes and cemeteries. So let’s break that down a little bit.
We invested $80 million of maintenance capital back into our existing locations, which was generally in line with our expectations. Of that amount, we invested $42 million in new high-yielding cemetery development projects, $31 million in improvements to our existing funeral home and cemetery locations to enhance the overall customer experience, and $6 million in our digital strategy and other corporate investments.
We also invested about $24 million of growth capital in real estate in the quarter. This went primarily toward the construction of new funeral homes as well as the purchase of real estate for future new build and expansion opportunities.
Speaking of acquisitions, we deployed $34 million in the quarter, adding funeral and cemetery locations in Michigan, Illinois, Florida and Indiana. We’re very excited about these high-quality funeral homes and cemeteries joining our company, and we’re happy to welcome all of these new associates to our SCI and Dignity Memorial family. These acquisitions bring our investments for the first 9 months to about $73 million, and we believe we are very well positioned to achieve our full year target of $75 million to $125 million of capital investment as it relates to acquisitions. And remember, acquisitions and our new build capital investments generally yield low to mid-teen after-tax internal rates of returns.” (Bolded added by Funeral Director Daily to make it easier to see the breakdown of total capital investments)
SCI CEO and Chairman Thomas Ryan on the updated financial result guidance and what caused the downward change:
“When we sat at the end of the second quarter, we were still within — our models were showing within the range of guidance that we gave you guys. What we knew is that funeral volumes were not good in the first half of the year, but the trust fund income was very strong and negating a lot of that impact.
So as we got into the third quarter, the things that kind of surprised us were, number one, we expected our funeral volumes to come back in the second half of the year. And like I mentioned on the call, the third quarter volumes were short. October, we’re looking at volumes, and they’re down slightly versus being up, which is where we had them forecasted. So volume in the second half of the year has a pronounced effect on changing our guidance.
The other thing is we saw strong preneed cemetery sales and we experienced them, but we gave back a little bit in the recognition rate. So again, we’re selling items that aren’t getting recognized today. And we don’t necessarily see a big change in the fourth quarter that’s going to fix that.
And the last thing is just the cost. I mean to give you an idea, in the second quarter, our fixed costs grew at 2.7%. And in the third quarter, they grew at 4.1%. So a lot of the sneak up in the cost, if you will, occurred in the third quarter. And as I mentioned a little bit earlier in Parker’s question, these are things like health care, these are things like fuel costs. These are things that, to a certain extent, are selling costs that are committed. So those trends we anticipate to continue in the fourth quarter.”
SCI Executive Vice-President and CFO Eric Tansberger answers a question on “Why not more acquisitions?”
“Sure. Yes, we had some really nice acquisitions this year so far and 4 particularly in the quarter that I mentioned in my remarks that we’re very excited about in Michigan, Illinois, Florida and Indiana. And we’ll continue that. We continue to have the robust pipeline. But we’re going to look for the right opportunity at the right time that really fits with our marketplaces, our scale, where we are and where we can really compete well.
And so for that situation, just to state the obvious, we’re not — there’s plenty of acquisition pipeline deals that we’ve chosen to pass on and utilize our capital to the higher and best use with some other opportunity, whether that’s construction, whether that’s share repurchases or something along those lines. So we have a long-term approach, a patient approach.
When it fits our model and fits helping our company with the scale in our existing markets, that’s when we really get excited about those opportunities like the 4 that we had this quarter. And that win-win situation between us and the really excellent high-quality independent that we end up merging with, ends up with a win-win situation that generates that, let’s call it, 12% to 15% after-tax return, which is really good use of our capital in our opinion.”
SCI CEO and Chairman Thomas Ryan answers a question about the “Consumer customer segments”.
“Yes. I think, Tobey, as we think about it, historically, we’ve always correlated the high end, call it the mid-high-end, more with what’s happening in the housing market, what’s happening in the stock markets because, again, people feel confident they feel good. They’re willing to spend larger pools of money on these types of things. The thing that can make that change is shifts in the market. And again, these are typically temporary, but those are the things that are going to drive. So we’re continuing to see activity at the high end of the market. Again, that can change.
As you think about the other customers, we’re still seeing people buying our products and services. On an at-need basis, you wouldn’t expect that to change much anyway even with economic cycles. On the preneed, you would. And we’re still seeing a customer that’s willing to buy on the preneed side, and that’s a good thing. I think that continues to show high consumer confidence. It probably correlates well with what’s happening with the job rate. We’re pretty much a full employed economy right now. So unemployment rates could impact the confidence of that as we go forward. But right now, we just continue to see all of those consumers willing to purchase.
And like Eric said, surprisingly, we’re seeing higher down payments and less people financing, if you will, over these things. If you look at — and we talked about general agency rates on SCI Direct, we’re seeing more consumers buying single-pay insurance versus multi-pay. And that kind of says that the consumer is okay, right? They’ll cut the whole check versus financing it. And now that dampens our commission that we get, but the consumer seems to be pretty healthy.”
You can access the full SCI Earnings Call Transcript from Seeking Alpha here. (May be subject to a paywall).
You can access the AI Generated “Earnings Call Insights” from Seeking Alpha here. (May be subject to a paywall)
More news from the world of Death Care:
- Randallstown residents mount last-minute push to stop a planned crematorium. BaltimoreBrew (MD)
- Greensprings Natural Cemetery Preserve changes ideas about death. The Ithacan (NY)
- Rethinking the final farewell. The Paper (NC)
- Korean War soldier’s grave exposed to the elements at Louisiana cemetery for years. Task & Purpose
- Forest Lawn Cemetery holds information event for National Cremation Placement Day. News video and print article. WIVB TV – Buffalo (NY)
- Rest in pieces: Meet the people stuck with their loved one’s ashes. The Times of London (Great Britain)
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