Business

The move to “Pre-Emptive” marketing

By Funeral Director Daily / October 20, 2022 /

When you look to the past of funeral home marketing it is pretty accurate to say that many funeral homes “Got their names out there” and then waited for deaths to happen.  When I started in the business, our industry was as far from “Pre-Emptive” marketing as any industry. . . it’s just the way…

Funeral Director to be honored for role in 1972 Rapid City flood

By Funeral Director Daily / October 19, 2022 /

In the 50th Anniversary year of the 1972 Rapid City Flood, funeral director Ozzie Osheim will be awarded, on October 21,  the Monsignor O’Connell Founders Award of the Catholic Social Services for his humanitarian role helping to care for the 238 who died in the then community of 40,000 people. The Rapid City Flood, according…

The Buzz in Baltimore

By Funeral Director Daily / October 18, 2022 /

If you follow Funeral Director Daily with any regularity you will know that I returned from the 2022 National Funeral Directors Association (NFDA) International Convention last week.  This article, titled Back from Baltimore, published last week gave my general impressions on attending my first national convention in over a decade. In today’s article I’m going…

Transcend continues movement of forest into “product”

By Funeral Director Daily / October 17, 2022 /

This article from Fast Company introduces us to a new start-up in the burial and memorialization space, Transcend.  Transcend, the brainchild of founder and CEO Matthew Kochmann, plans to be somewhat like Better Place Forests in that they will be bringing forests and trees into the realm of memorialization. Unlike Better Place Forests, where a…

The great shift at Dignity plc

By Funeral Director Daily / October 12, 2022 /

There is no doubt that the establishment of the company Pure Cremation (company website here) and its business of what they call “no-fuss” direct cremation is making an impact on the death care business in Great Britain.  Launched in 2015 as a low-cost provider of cremation services, the company is changing how some death care…

Funeral Director Daily is heading to Baltimore

By Funeral Director Daily / October 7, 2022 /

It’s been a long time since I’ve attended a National Funeral Directors Association national convention.  But, tomorrow I’m heading off to Baltimore, Maryland, for the 2022 edition of the NFDA convention. I did not attend the NFDA Annual Convention during my funeral directing years very often.  I’ve always enjoyed the ones that I’ve went to…

Private equity continues move into Death Care

By Funeral Director Daily / October 5, 2022 /

It’s not surprising to see why in a world of 73 million baby boomers and a large group of funeral home owners planning to retire in the next five years that private equity businesses see an opportunity in Death Care, specifically in owning funeral homes. This article from Fortune entitled “Death is anything but a…

The niches keep coming

By Funeral Director Daily / September 30, 2022 /

As long as I’ve written this blog I’ve predicted that death care – that is dispositions for the dead human body – will eventually become increasingly a collection of “niche” businesses.  That is, compared to what we have gotten used to seeing. . .a funeral home that takes care of your every need in the…

Client Retention: Back to the Future

By Funeral Director Daily / September 29, 2022 /

The Tuesday article of Funeral Director Daily entitled  “We Live in a Different World” and dealing with the idea that much of death care, including how we acquire and retain our customers through marketing had barely published when I saw a presentation about some “old school” ideas that are trending back in the hopes of…

We live in a different world

By Funeral Director Daily / September 27, 2022 /

Recently Apple was named the sponsor of this year’s Super Bowl halftime show.  They will be replacing Pepsi, who has been the sponsor for several years.  It occurred to me, and it was not surprising, that this is the business of new “information technology” replacing the old standardized American “product innovation, manufacturing, distribution” business of…