Funeral Director Daily

VA Cemeteries set new record for “Customer Satisfaction”

By Funeral Director Daily / February 18, 2026 /

Funeral directors should feel good about their role in helping the “The Department of Veterans Affairs’ National Cemetery Administration earn the highest customer satisfaction score ever achieved by any public or private organization measured by the American Customer Satisfaction Index (ACSI), as part of the group’s 2025 report.” According to this press release…

Veteran’s Affairs Cemeteries to offer “Green Burial” pilot programs

By Funeral Director Daily / December 13, 2024 /

It’s probable to say that the fad of Green Burials has turned into a trend and may have become an accepted norm to human disposition. Evidence of this is given by the decision of the United States Department of Veterans Affairs announcing in this press release that it is instituting a “pilot program”…

Wreaths Across America . . . Remember-Honor-Teach

By Funeral Director Daily / December 7, 2022 /

If you are part of the Death Care business in North America part of your goal is to move families from grief to remembrance of their loved one. And, if we are honest about it, we should never want anybody to ever be forgotten. That’s why so many are so strong in recommending a place…

New national cemetery to open, Guidance on PPP loan expenses, Self-Care webinar available

By Funeral Director Daily / November 30, 2020 /

We found a lot of information over the Thanksgiving holiday weekend that we thought was worthy of distribution to you. Included in today’s message you will find information on our nation’s newest veteran’s cemetery to be dedicated today in western New York state. The cemetery, eleven years in the making, has been designed to serve…

National Cemetery Administration receives top honor

By Funeral Director Daily / September 9, 2019 /

Three years ago the National Cemetery Administration (NCA) that administers the veteran cemeteries across our nation and care for the hallowed land where our military veterans rest, received a score of 96 in the American Customer Satisfaction Index (AMSI). Obviously, that is a very high level on the 1-100 ACSI scale. However, the NCA was…

Cemetery receives up to 50,000 Visitors

By Funeral Director Daily / October 24, 2018 /

So, we are exactly one week from Halloween. I noticed this article from Boston.com that you can read here about the Charter Street Cemetery in Salem, Massachusetts receiving thousands of visitors and had to find out why. Turns out that the Charter Street Cemetery was formerly known as The Old Burying Point Cemetery and is…

President Signs Bill for Expansion of Black Hills National Cemetery

By Funeral Director Daily / June 7, 2018 /

According to this article from the Black Hills Pioneer, U.S. Secretary of the Interior Ryan Zinke announced last week that President Trump had signed the bill to expand the Black Hills National Cemetery. The cemetery, located on the western edge of South Dakota, would be expanded from 105 acres to over 300 acres. South Dakota…