It’s a staple fact that “Death” only occurs once for each human being. And, in the business world of “Death Care” that’s a fact we have had to live with. A recurring or repeat client is defined by a returning “family” not by repeat business of one individual. Does that mean that “Recurring…
Businesses commission research studies when there are unexplained difficulties with the business; primarily “business is down and we don’t know why”. Over four decades funeral businesses commissioned hundreds of studies to explain the causes of declining business. During the 1980’s and 90’s many funeral businesses in New York city metro area experienced declining…
It’s the end of summer in Minnesota and lots of our friends get ready to embark on the journey to warmer climates soon. So, it is a good time to say good-bye to our summer Minnesotans and wish them well until we see them again next Spring. Angie and I did that last…
There’s always a risk when a funeral home firm acquires another location. There’s even more risk when a funeral home acquires a location that has had its license suspended by a state board of funeral directors. However, as you can read and view in this report from Pennsylvania’s WTAJ-TV News that’s exactly…
There is a lot to learn about a bill that is 870 pages long. While not as big as some bills such as the 906 pages of the Patient Protection and Affordable Care Act, 870 pages of regulations is a lot to digest. I don’t pretend to know everything about the One…
BUSINESS
Content planning to boost a funeral home’s online presence
Boosting Your Funeral Home’s Online Presence: An Action Plan for Content That Engages and Builds Trust In today’s digital world, a funeral home website is far more than a static brochure. It’s the…
Can independent funeral home operators undercut “wannabe” national cremation providers on price?
The question posed in the headline is interesting. What is happening in Great Britain may be a precursor of what could happen in North America about the billing amount to consumers for the…
Preneed companies emerge as funeral home lending sources
Morgan Stanley, a global financial services firm that provides a wide range of products and services, including investment banking, wealth management, consumer banking, and brokerage services, recently made this comment in an article, “Life…
FINANCE
Milestone Funeral Partners adds funeral home acquisitions
According to the Milestone Funeral Partners website, which you can access here, and information placed on social media, the Maine-based funeral home operator and consolidator added four funeral home businesses to their number in the…
Another acquisition by Park Lawn Corporation
Maybe there is something to the ongoing prediction that a whole lot of funeral homes will be changing hands in the next 3 to 5 years. Barely after we were able to get…
Park Lawn adds Memorial Gardens in Taos
According to this press release from Park Lawn Corporation, the funeral home and cemetery consolidator added what they call their Taos Memorial Gardens adjacent to their existing DeVargas Funeral Home in Taos, New Mexico.…
REGULATIONS
Veteran Cemeteries will continue with burials. . . but what is open and closed on a government shutdown
Tomorrow is the last day of the federal government’s fiscal year. That is not necessarily a big deal except that the new federal budget year begins on Wednesday and as I write this on…
Indiana Court: “Death Doula” does not need a funeral director license
According to this issue of the Indianapolis Star an Indiana court of appeals ruled in late August that the State of Indiana “violated the First Amendment rights of a Fort Wayne “death…
Funeral Directors are heroes
The beginning of a recent article on the ASD Blog, authored by Jessica Farren, had a quote without, to my knowledge, an author’s acknowledgement. I will post it here with no acknowledgement…
CEMETERY
Park Lawn adds Memorial Gardens in Taos
According to this press release from Park Lawn Corporation, the funeral home and cemetery consolidator added what they call their Taos Memorial Gardens adjacent to their existing DeVargas Funeral Home in Taos, New Mexico.…
Green Burials. . . . . .The Resistance
Minnesota funeral director Scott Mueller is a proponent of “Green Burials”. Mueller makes a comment in this recent article from the Rochester (MN) Post-Bulletin titled “As interest in green burials grows, so does…
Airlines, cemeteries dealing with “Wide-bodies”
Just last week according to this article from Newsweek “Southwest Airlines announced that it was ending a policy that allowed plus-size travelers to book an extra seat without extra costs. Under the new…
CREMATION
Can independent funeral home operators undercut “wannabe” national cremation providers on price?
The question posed in the headline is interesting. What is happening in Great Britain may be a precursor of what could happen in North America about the billing amount to consumers for the…
Green Burials. . . . . .The Resistance
Minnesota funeral director Scott Mueller is a proponent of “Green Burials”. Mueller makes a comment in this recent article from the Rochester (MN) Post-Bulletin titled “As interest in green burials grows, so does…
Are we nearing the “Cremation Peak”?
There are some interesting survey results out that question if the United States will soon reach the “Peak Percentage” of cremation rates as the disposition of choice. Last year at this time…
PRENEED
Preneed companies emerge as funeral home lending sources
Morgan Stanley, a global financial services firm that provides a wide range of products and services, including investment banking, wealth management, consumer banking, and brokerage services, recently made this comment in an article, “Life…
Co-op Funeralcare increases “Funeral Plan” sales over 17% despite cyberattack
An April cyberattack which you can read about here probably cost the parent company of Great Britain’s largest funeral home operator, Co-op Funeralcare, about a US$ 107 million profit swing but didn’t seem to…
Acquiring client families — “Any Which Way You Can”
As so often happens in my world I’ve had some real life and/or businesses experiences or discussions in the last week or ten days that has made me think about Death Care. And,…
PRODUCTS
News for the Profession
Sunset continues to redefine their process of finding assets for families. They recently announced that they have a new website that makes the search for assets even easier. Sunset is a free service…
Titan Casket “keeps on keeping on”. . . . .and growing
Trying to be a “BTC” (Business to Consumer) casket company has been tried before and even with great effort the cause was difficult. However, the people at Titan Casket must relate to the Curtis…
Dilemma: The affluent consumer and traditional Death Care
On Tuesday morning I had to alter my running schedule because of rain showers. So, I took to our indoor treadmill to get my daily exercise and had a nice run while watching the…
