Who’s writing the reviews? That’s one question that businesses, including funeral homes and cemeteries, don’t want potential consumers asking. I recently read an article in Funeral Service Times “that indicate(s) 89% of people refer to product or service reviews before making purchases.” If true, that is an incredibly high proportion of shoppers and…
Last week Johnson Consulting Group (JCG) released their annual “Sales and Customer Service Trends” report for 2026. The report is compiled by customer surveys that over the past five years and have included 654,327 sales and survey records in that time period. Here are some key takeaways from this year’s findings according…
I love Easter. Even outside of the religious realm I can remember as a child that when mom started decorating the house for Easter — Spring, and nice weather, soon returned to us in Minnesota. Those times reminded me that it would not be long and the cold, wet weather would be…
I feel a little bit vindicated today. In mid-March I hypothesized that Death Care stocks may be overlooked as a “defensive position” by the market. At that time I researched that thought using only the first ten days (March 2-March 12) of the Iran operation “Epic Fury” as my timeline and wrote this article…
I’m a big fan of “permanent memorialization” for the simple fact that that memorialization of that type continues to give creedence to a “life that was lived”. I’ve seen the graves and permanent memorialization sites of President John F. Kennedy in Arlington National Cemetery, Paul Revere in the Granary Burying Ground of Boston, President…
BUSINESS
Might this be a trend in small community cemetery financing?
Nobody really likes taxes. . . .But, then again, nobody wants their loved ones forgotten either. If you are in the Death Care business you know of the costs to operate cemeteries. And,…
New York’s Green-Wood Cemetery becomes more immersive
This recent article from the Smithsonian Magazine mentions that “Brooklyn’s Green-Wood Cemetery—a sprawling, hilly burial ground filled with tombstones from the 19th and 20th centuries—has long been a destination for more than the dead.…
Is there something to learn here?
I’ll admit that I’m not the most tech savvy person when it comes to knowing how the internet and artificial intelligence might benefit my funeral home. But, I’m also a business person who is…
FINANCE
Matthews International Earnings Call: Memorialization business, more acquisitions such as the Dodge purchase in the works?
Funeral home and cemetery products supplier Matthews International reported their January thru March 2026 earnings on April 30. The next day company CEO Joseph Bartolacci and company CFO Daniel Stopar answered questions from stock analysts…
SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing
Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company. As usual Funeral Director…
Carriage CEO Quezada: “Carriage is well positioned to accelerate our return to purposeful growth”
Carriage Services, an American public company and operator of funeral homes and cemeteries, reported on their 1st Quarter of 2026 on Wednesday. The report showed progress on the company’s three-year quest of strategic internal improvements…
REGULATIONS
Might this be a trend in small community cemetery financing?
Nobody really likes taxes. . . .But, then again, nobody wants their loved ones forgotten either. If you are in the Death Care business you know of the costs to operate cemeteries. And,…
California county sees fit to restrict Natural Organic Reduction (NOR) remains
Over the last month or so we have followed a growing discontent in Fresno County, California, and specifically an area along the San Joaquin River about the process of Natural Organic Reduction (NOR) remains…
Harvard business professor: Time to pay funeral expenses of organ donors
According to this recent article authored by Alex Chan of the Harvard Business School and Kurt Sweat of The School of Public Health at the University of Texas Southwest Medical Center “In the U.S.,…
CEMETERY
Might this be a trend in small community cemetery financing?
Nobody really likes taxes. . . .But, then again, nobody wants their loved ones forgotten either. If you are in the Death Care business you know of the costs to operate cemeteries. And,…
New York’s Green-Wood Cemetery becomes more immersive
This recent article from the Smithsonian Magazine mentions that “Brooklyn’s Green-Wood Cemetery—a sprawling, hilly burial ground filled with tombstones from the 19th and 20th centuries—has long been a destination for more than the dead.…
SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing
Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company. As usual Funeral Director…
CREMATION
Price: Calculated by Supply and Demand
I’m not an economics major but I know that the price I can charge for my goods or services is somewhat dictated by the supply and demand of those goods and services. Is that…
Are we asking the right question?
Over my years as an active funeral director I would be called to the place of death and eventually ask the family before I left, “Are you thinking about burial or cremation?” If you’re…
Heating homes with cremation emissions: An ethical question?
Energy transfer is not a new science. Yet I was surprised when I read this recent article published in The World – Public Radio that was titled “How cremations are helping to heat…
PRENEED
SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing
Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company. As usual Funeral Director…
Survey finds continued growth in the Preneed market . . but, there are cracks in the armor
Preneed continues to grow. . . .but is the growth enough? That is a great question and, among other things, we will look at the percentage growth of preneed on a “revenue per preneed…
Park Lawn situation: In Substack article, author Russo opines on the events of last week
On Monday of this week Substack, under their “On Deathcare” platform released a very well researched article by author Tony Russo titled, “Why are we still pretending Homesteaders is ‘just’ a Park Lawn investor?”…
PRODUCTS
California county sees fit to restrict Natural Organic Reduction (NOR) remains
Over the last month or so we have followed a growing discontent in Fresno County, California, and specifically an area along the San Joaquin River about the process of Natural Organic Reduction (NOR) remains…
Parting Stone hires former customer and industry award recipient, continues march forward with funeral home partners
Parting Stone, the pioneer in solidified remains, announced last week in a press release that they have hired the 2025 recipient of the National Funeral Directors Association (NFDA) Inspiration Award, Katey Houston, “. .…
Batesville makes investment in Eterneva, will “leverage” client relationships
Last week Batesville announced in this press release that they had “made an equity investment in Eterneva and formed a strategic partnership with the company to expand access to custom memorial diamonds.” Batesville also…
