Great Britain’s Dignity plc reports 2020 results. . .digital marketing important and growing

By Funeral Director Daily March 24, 2021

Great Britain’s largest purveyor of death care services, Dignity plc, reported their results for 2020 last week in a very comprehensive report.  The results show increased revenues on more death calls, but because of choices made in taking financial impairments on goodwill and trade names it is difficult to get actual year over year comparables.…

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“I know how you feel”. . . Prince Harry on child bereavement

By Funeral Director Daily March 23, 2021

Over the weekend I learned that Prince Harry recently authored a forward in a children’s grief book.  The book, “Hospital by the Hill” which you can learn more about here, tells the story of a child who losses their frontline health care worker mother from death due to the pandemic. The book is being given…

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How do you handle not being selected?

By Funeral Director Daily March 22, 2021

I’ve been involved in funeral service for over 40 years now and I don’t think I have ever seen an article on this subject.  How does a funeral home owner, manager, or employee react when a family chooses a competitor over them when they thought that family was firmly within the circle of a “solid…

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Green up your cremations by recycling

By Funeral Director Daily March 19, 2021

There’s a lot of talk in our industry today about the disposition movements such as recomposition (human composting), alkaline hydrolysis (water cremation), and green burials.  All of those fairly new ideas for human dispositions argue that they are more environmentally friendly than casketed earth burial and cremation. While that is more than likely true. .…

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The Acquisition Market: Should you buy or sell

By Funeral Director Daily March 18, 2021

From my point of view at Funeral Director Daily it has appeared to me that the acquisition market has been very quiet during the 2020 pandemic year.  If that is true it makes sense in that individual funeral homes were pretty well consumed with how to satisfy their clientele during the socially distanced period and…

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BUSINESS

Bill back on the table to increase Social Security Lump-Sum Death Benefit

By Funeral Director Daily | January 2, 2026

  Back in September 2024 Funeral Director Daily let you know that the Social Secuirty Survivor Benefits Equity Act had been introduced to the the United States House of Representatives.  While the bill failed to…

The Trend for 2026: Technology keeps on coming

By Funeral Director Daily | December 31, 2025

    I’ve been thinking about this “Trends” article for the past month.  I was going to originally title the article “Back to the Future” on the premise that I’ve seen two trends emerging this…

2025 Business Story of the Year: “Rise of the Regionals”

By Funeral Director Daily | December 30, 2025

  If you would ask Gemini Artificial Intelligence what percentage of funeral homes will be sold in the next five years, here is the answer that you will be given:   “While an exact percentage…

FINANCE

2025 Business Story of the Year: “Rise of the Regionals”

By Funeral Director Daily | December 30, 2025

  If you would ask Gemini Artificial Intelligence what percentage of funeral homes will be sold in the next five years, here is the answer that you will be given:   “While an exact percentage…

The Question: “How does the economy look for 2026?” , The Answer: “Depends on who you ask?”

By Funeral Director Daily | December 26, 2025

  The overall economy and, more importantly, the way consumers and Death Care clientele feel about their individual situations has some effect on purchases of Death Care products and services– both Pre-Need and At-Need.  It’s…

Everstory Partner’s Cedar Hill Funeral Home completes renovations

By Funeral Director Daily | December 23, 2025

  Everstory Partners, who may be the nation’s 2nd largest Death Care provider by serving over 65,000 families per year, recently announced completed renovations at their Cedar Hill Funeral Home just outside Washington, DC.  This…

REGULATIONS

Bill back on the table to increase Social Security Lump-Sum Death Benefit

By Funeral Director Daily | January 2, 2026

  Back in September 2024 Funeral Director Daily let you know that the Social Secuirty Survivor Benefits Equity Act had been introduced to the the United States House of Representatives.  While the bill failed to…

New York audit of state funeral industry finds “Red flags”

By Funeral Director Daily | December 19, 2025

    A recent report (November 2025) from the State of New York Department of Health with the results of an audit “which covered April 2019 through November 2023, concluded that the state Department of…

Missing body causing problems between family and cemetery

By Funeral Director Daily | December 3, 2025

    According to details in this article from CBC Canada Royal Air Force glider pilot veteran Gordon Patrick was buried at the Green Acres Cemetery outside of Winnipeg, Manitoba, following his death in 1973. …

CEMETERY

Cremations, and now tariffs creating headwinds for monument dealers

By Funeral Director Daily | December 16, 2025

  American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings.   But now, according to this recent…

The Green Funeral movement is alive in New York City

By Funeral Director Daily | December 11, 2025

  Amy Cunningham is a friend of mine.  She was a writer/editor who has become a funeral director and she has teased me that I was a funeral director who has became a writer/editor with…

Opinion: The Jewish Faith and Cremation

By Funeral Director Daily | December 10, 2025

  I grew up in the very homogeneous community of Alexandria, Minnesota.  From this Wikipedia article you can see that the city at the time of my growing up had a population of a little…

CREMATION

Cremations, and now tariffs creating headwinds for monument dealers

By Funeral Director Daily | December 16, 2025

  American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings.   But now, according to this recent…

Opinion: The Jewish Faith and Cremation

By Funeral Director Daily | December 10, 2025

  I grew up in the very homogeneous community of Alexandria, Minnesota.  From this Wikipedia article you can see that the city at the time of my growing up had a population of a little…

Does KFC have a template for Death Care?

By Funeral Director Daily | November 24, 2025

  Alex Fasciano, an analyst for CFRA Research suggests that quick service restaurant player KFC’s (formerly Kentucky Fried Chicken) strategy is “. .centered on driving growth through brand relevance, marketing innovation, (and) operational excellence. .…

PRENEED

More Americans take on debt to cover funerals

By Funeral Director Daily | December 12, 2025

  I came across this recent article from USA Today titled “Americans are going into debt over death.  Here are affordability tips.”  Reading that article led me to a survey and results from Debt.com and…

Preneed companies emerge as funeral home lending sources

By Funeral Director Daily | October 3, 2025

    Morgan Stanley, a global financial services firm that provides a wide range of products and services, including investment banking, wealth management, consumer banking, and brokerage services, recently made this comment in an article, “Life…

Co-op Funeralcare increases “Funeral Plan” sales over 17% despite cyberattack

By Funeral Director Daily | October 1, 2025

  An April cyberattack which you can read about here probably cost the parent company of Great Britain’s largest funeral home operator, Co-op Funeralcare, about a US$ 107 million profit swing but didn’t seem to…

PRODUCTS

The Trend for 2026: Technology keeps on coming

By Funeral Director Daily | December 31, 2025

    I’ve been thinking about this “Trends” article for the past month.  I was going to originally title the article “Back to the Future” on the premise that I’ve seen two trends emerging this…

Cremations, and now tariffs creating headwinds for monument dealers

By Funeral Director Daily | December 16, 2025

  American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings.   But now, according to this recent…

The Green Funeral movement is alive in New York City

By Funeral Director Daily | December 11, 2025

  Amy Cunningham is a friend of mine.  She was a writer/editor who has become a funeral director and she has teased me that I was a funeral director who has became a writer/editor with…