It’s a staple fact that “Death” only occurs once for each human being. And, in the business world of “Death Care” that’s a fact we have had to live with. A recurring or repeat client is defined by a returning “family” not by repeat business of one individual. Does that mean that “Recurring…
Read MoreBusinesses commission research studies when there are unexplained difficulties with the business; primarily “business is down and we don’t know why”. Over four decades funeral businesses commissioned hundreds of studies to explain the causes of declining business. During the 1980’s and 90’s many funeral businesses in New York city metro area experienced declining…
Read MoreIt’s the end of summer in Minnesota and lots of our friends get ready to embark on the journey to warmer climates soon. So, it is a good time to say good-bye to our summer Minnesotans and wish them well until we see them again next Spring. Angie and I did that last…
Read MoreThere’s always a risk when a funeral home firm acquires another location. There’s even more risk when a funeral home acquires a location that has had its license suspended by a state board of funeral directors. However, as you can read and view in this report from Pennsylvania’s WTAJ-TV News that’s exactly…
Read MoreThere is a lot to learn about a bill that is 870 pages long. While not as big as some bills such as the 906 pages of the Patient Protection and Affordable Care Act, 870 pages of regulations is a lot to digest. I don’t pretend to know everything about the One…
Read MoreBUSINESS
Transformation continues — You can’t afford to be left behind
Simply as a member of a community I was again reminded this past week that transformation, and especially technology transformation, continues to happen at a rapid pace in the Death Care profession. Last week…
FINANCE
Security National Financial’s 3rd Quarter: Cemeteries/Mortuaries are the bright spot
Security National Financial Corporation, the Utah-based public company with parts of its operation in the Death Care segment, reported their 3rd Quarter 2025 financials last week. When the President of the company,…
Wealth generation, private equity, funeral homes — Will this period last forever?
The Wall Street Journal in this recent article (you may find a paywall here) estimates that over the past 5 years Americans have gained a total of $63 trillion in personal wealth. And, this…
Seeking Alpha author says “Carriage Services is coming back to life”
Seeking Alpha author Daniel Jones made the following comment in this opinion article titled “Carriage Services is coming back to life” published last week about the company: “. . . I believe…
REGULATIONS
Subject of iconic “Homecoming” photo died on Veterans Day
This is Thanksgiving weekend — a time to reflect and give thanks for the lives we are living. Those of you who are old enough will remember back in 1973 a time when our…
CEMETERY
CREMATION
Does KFC have a template for Death Care?
Alex Fasciano, an analyst for CFRA Research suggests that quick service restaurant player KFC’s (formerly Kentucky Fried Chicken) strategy is “. .centered on driving growth through brand relevance, marketing innovation, (and) operational excellence. .…
PRENEED
Preneed companies emerge as funeral home lending sources
Morgan Stanley, a global financial services firm that provides a wide range of products and services, including investment banking, wealth management, consumer banking, and brokerage services, recently made this comment in an article, “Life…
Co-op Funeralcare increases “Funeral Plan” sales over 17% despite cyberattack
An April cyberattack which you can read about here probably cost the parent company of Great Britain’s largest funeral home operator, Co-op Funeralcare, about a US$ 107 million profit swing but didn’t seem to…
Acquiring client families — “Any Which Way You Can”
As so often happens in my world I’ve had some real life and/or businesses experiences or discussions in the last week or ten days that has made me think about Death Care. And,…
PRODUCTS
Transformation continues — You can’t afford to be left behind
Simply as a member of a community I was again reminded this past week that transformation, and especially technology transformation, continues to happen at a rapid pace in the Death Care profession. Last week…









