Who’s writing the reviews? That’s one question that businesses, including funeral homes and cemeteries, don’t want potential consumers asking. I recently read an article in Funeral Service Times “that indicate(s) 89% of people refer to product or service reviews before making purchases.” If true, that is an incredibly high proportion of shoppers and…
Last week Johnson Consulting Group (JCG) released their annual “Sales and Customer Service Trends” report for 2026. The report is compiled by customer surveys that over the past five years and have included 654,327 sales and survey records in that time period. Here are some key takeaways from this year’s findings according…
I love Easter. Even outside of the religious realm I can remember as a child that when mom started decorating the house for Easter — Spring, and nice weather, soon returned to us in Minnesota. Those times reminded me that it would not be long and the cold, wet weather would be…
I feel a little bit vindicated today. In mid-March I hypothesized that Death Care stocks may be overlooked as a “defensive position” by the market. At that time I researched that thought using only the first ten days (March 2-March 12) of the Iran operation “Epic Fury” as my timeline and wrote this article…
I’m a big fan of “permanent memorialization” for the simple fact that that memorialization of that type continues to give creedence to a “life that was lived”. I’ve seen the graves and permanent memorialization sites of President John F. Kennedy in Arlington National Cemetery, Paul Revere in the Granary Burying Ground of Boston, President…
BUSINESS
Canadian funeral firm sells three funeral homes to non-profit organization
We learned last week from this article in the Peterborough (Ontario) Examiner that the Hendren Funeral Homes have sold their three funeral homes to Opus Tribute Group. According to the article, “Opus Tribute Group…
Jefferson movie to soon be streaming
It’s been about three years since we told you that Producer Dean Jones and actor Kevin Sorbo were filming the production of a movie based on the real-life of funeral director Danny Jefferson. …
Pizza Hut, Batesville, and CANA
Pizza Hut, Batesville, and CANA? A reader sent me an article earlier this week that brings these three topics into a Venn diagram sort of picture for me. First of all, the…
FINANCE
Canadian funeral firm sells three funeral homes to non-profit organization
We learned last week from this article in the Peterborough (Ontario) Examiner that the Hendren Funeral Homes have sold their three funeral homes to Opus Tribute Group. According to the article, “Opus Tribute Group…
Everstory Partners adds New Jersey cemetery to its group
Everstory Partners the cemetery heavy company that operates more than 460 cemeteries, funeral homes, and crematories in the United States and Puerto Rico announced last week that they had acquired the Franklin Memorial…
Smith apparently out, Evanger in as CEO, President at Foundation Partners Group
This press release from Foundation Partners Group (FPG), which is dated Friday, June 12, announces “the appointment of Jim Evanger as chief executive officer (CEO) and president, effective immediately”. The press release went…
REGULATIONS
Canadian funeral firm sells three funeral homes to non-profit organization
We learned last week from this article in the Peterborough (Ontario) Examiner that the Hendren Funeral Homes have sold their three funeral homes to Opus Tribute Group. According to the article, “Opus Tribute Group…
Cemetery sued over private casket-lowering policy
When I was a practicing funeral director I was well aware of safety concerns at the cemetery when the casket was lowered into the vault and grave. Our good friends from Wilbert Vault were…
Current Events and Death Care
I got up yesterday morning and took a look at the news feed that I recieve in my e-mail inbox. I started looking at the headlines of the articles and realized that each one…
CEMETERY
Everstory Partners adds New Jersey cemetery to its group
Everstory Partners the cemetery heavy company that operates more than 460 cemeteries, funeral homes, and crematories in the United States and Puerto Rico announced last week that they had acquired the Franklin Memorial…
Cemetery sued over private casket-lowering policy
When I was a practicing funeral director I was well aware of safety concerns at the cemetery when the casket was lowered into the vault and grave. Our good friends from Wilbert Vault were…
Cuba’s crisis with death
Cuba, the island country only 90 miles off the Florida coast has a crisis with death and Death Care. If you look at the Wikipedia page for Cuba you will notice that the population…
CREMATION
Pizza Hut, Batesville, and CANA
Pizza Hut, Batesville, and CANA? A reader sent me an article earlier this week that brings these three topics into a Venn diagram sort of picture for me. First of all, the…
Cuba’s crisis with death
Cuba, the island country only 90 miles off the Florida coast has a crisis with death and Death Care. If you look at the Wikipedia page for Cuba you will notice that the population…
Is the “Choice” of cremation a mirage that may disappear??
On a rainy Monday Minnesota morning earlier this week I was doing my run indoors on the treadmill while I watched CNBC’s “Squawk on the Street” business news broadcast. On that show Softbank CEO…
PRENEED
Connecticut budget includes money for victims of allegedly stolen pre-arrangements
Earlier this month, as you can read in this article from NBC Connecticut, the legislature of Connecticut passed their state budget which included the “Act Concerning Unlawful Funeral Service Practices”. The state appropriated…
Consumer Preneed motivations from Homesteaders survey results
Preneed insurance provider Homesteaders Life Company released their 8th annual Preneed Motivators survey last week. According to this press release from which you can download your own copy of the survey results, “. .…
SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing
Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company. As usual Funeral Director…
PRODUCTS
Jefferson movie to soon be streaming
It’s been about three years since we told you that Producer Dean Jones and actor Kevin Sorbo were filming the production of a movie based on the real-life of funeral director Danny Jefferson. …
Everstory Partners adds New Jersey cemetery to its group
Everstory Partners the cemetery heavy company that operates more than 460 cemeteries, funeral homes, and crematories in the United States and Puerto Rico announced last week that they had acquired the Franklin Memorial…
Pizza Hut, Batesville, and CANA
Pizza Hut, Batesville, and CANA? A reader sent me an article earlier this week that brings these three topics into a Venn diagram sort of picture for me. First of all, the…
