Customer perception of your business. . . make it positive

By Funeral Director Daily May 29, 2024

      I’m one of the lucky ones who receive a text message from industry veteran Danny Jefferson everyday.  His texts can be inspirational, aspirational, or simply good business thoughts.   The other day I received this text from Danny, “Perceptions are reality to most people.  Perceptions are extremely hard to change”.   Receiving…

Longevity for your funeral business: “Focus on the Experience”

By Funeral Director Daily May 28, 2024

    Alan Wolfelt is one of the great death care eductors of this generation and when I get a chance to read his works I always learn something.  In the latest edition of NFDA’s The Director magazine Wolfelt authors an article entitled “Efficiency does not equal Effectiveness”.   In that article Wolfelt makes the case…

Memorial Day 2024: Honor our Vets

By Funeral Director Daily May 27, 2024

    When I was looking for material for a short Memorial Day piece I came across this website of the American Battle Monuments Commission which lists and shows, with pictures, all of the American cemeteries across the world that our county maintains in order to let our Veterans, and those that loved them, always…

Musgrove’s announce plan for new “Court of Honor”

By Funeral Director Daily May 24, 2024

    We are just a weekend away from honoring our veterans with Memorial Day celebrations across the country.  In word we received last month we learned that Musgrove Family Mortuaries and Cemeteries was getting a head-start on the celebration by announcing a new “Court of Honor” to “to remember and respect Oregonians who served…

It’s (almost) “Summertime and the Livin’ can be Easy” with Funeral 365

By Funeral Director Daily May 23, 2024

  According to at least one website, George Gershwin’s 1934 song “Summertime” is the most covered song in the world.  And, with Memorial Day just around the corner the un-official opening of Summer is upon us.  Here’s a website where you can see the history of this song and how it has been performed over…

BUSINESS

Might this be a trend in small community cemetery financing?

By Funeral Director Daily | May 14, 2026

  Nobody really likes taxes. . . .But, then again, nobody wants their loved ones forgotten either.   If you are in the Death Care business you know of the costs to operate cemeteries.  And,…

New York’s Green-Wood Cemetery becomes more immersive

By Funeral Director Daily | May 12, 2026

  This recent article from the Smithsonian Magazine mentions that “Brooklyn’s Green-Wood Cemetery—a sprawling, hilly burial ground filled with tombstones from the 19th and 20th centuries—has long been a destination for more than the dead.…

Is there something to learn here?

By Funeral Director Daily | May 7, 2026

  I’ll admit that I’m not the most tech savvy person when it comes to knowing how the internet and artificial intelligence might benefit my funeral home.  But, I’m also a business person who is…

FINANCE

Carriage Services Earnings Call: Look for an acquisition announcement . . . and back to the basics in building market share

By Funeral Director Daily | May 15, 2026

Last week Carriage Services reported their 1st Quarter of 2026 Financial Results and also conducted their Earnings Call with stock analysts.  You can read Funeral Director Daily’s article on the 1Q26 earnings here.   Today,…

Matthews International Earnings Call: Memorialization business, more acquisitions such as the Dodge purchase in the works?

By Funeral Director Daily | May 13, 2026

Funeral home and cemetery products supplier Matthews International reported their January thru March 2026 earnings on April 30.  The next day company CEO Joseph Bartolacci and company CFO Daniel Stopar answered questions from stock analysts…

SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing

By Funeral Director Daily | May 11, 2026

  Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company.  As usual Funeral Director…

REGULATIONS

Might this be a trend in small community cemetery financing?

By Funeral Director Daily | May 14, 2026

  Nobody really likes taxes. . . .But, then again, nobody wants their loved ones forgotten either.   If you are in the Death Care business you know of the costs to operate cemeteries.  And,…

California county sees fit to restrict Natural Organic Reduction (NOR) remains

By Funeral Director Daily | April 30, 2026

  Over the last month or so we have followed a growing discontent in Fresno County, California, and specifically an area along the San Joaquin River about the process of Natural Organic Reduction (NOR) remains…

Harvard business professor: Time to pay funeral expenses of organ donors

By Funeral Director Daily | April 14, 2026

  According to this recent article authored by Alex Chan of the Harvard Business School and Kurt Sweat of The School of Public Health at the University of Texas Southwest Medical Center “In the U.S.,…

CEMETERY

Might this be a trend in small community cemetery financing?

By Funeral Director Daily | May 14, 2026

  Nobody really likes taxes. . . .But, then again, nobody wants their loved ones forgotten either.   If you are in the Death Care business you know of the costs to operate cemeteries.  And,…

New York’s Green-Wood Cemetery becomes more immersive

By Funeral Director Daily | May 12, 2026

  This recent article from the Smithsonian Magazine mentions that “Brooklyn’s Green-Wood Cemetery—a sprawling, hilly burial ground filled with tombstones from the 19th and 20th centuries—has long been a destination for more than the dead.…

SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing

By Funeral Director Daily | May 11, 2026

  Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company.  As usual Funeral Director…

CREMATION

Price: Calculated by Supply and Demand

By Funeral Director Daily | April 29, 2026

  I’m not an economics major but I know that the price I can charge for my goods or services is somewhat dictated by the supply and demand of those goods and services.  Is that…

Are we asking the right question?

By Funeral Director Daily | April 28, 2026

  Over my years as an active funeral director I would be called to the place of death and eventually ask the family before I left, “Are you thinking about burial or cremation?”  If you’re…

Heating homes with cremation emissions: An ethical question?

By Funeral Director Daily | April 13, 2026

    Energy transfer is not a new science.  Yet I was surprised when I read this recent article published in The World – Public Radio that was titled “How cremations are helping to heat…

PRENEED

SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing

By Funeral Director Daily | May 11, 2026

  Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company.  As usual Funeral Director…

Survey finds continued growth in the Preneed market . . but, there are cracks in the armor

By Funeral Director Daily | April 27, 2026

  Preneed continues to grow. . . .but is the growth enough?  That is a great question and, among other things, we will look at the percentage growth of preneed on a “revenue per preneed…

Park Lawn situation: In Substack article, author Russo opines on the events of last week

By Funeral Director Daily | April 23, 2026

  On Monday of this week Substack, under their “On Deathcare” platform released a very well researched article by author Tony Russo titled, “Why are we still pretending Homesteaders is ‘just’ a Park Lawn investor?”…

PRODUCTS

California county sees fit to restrict Natural Organic Reduction (NOR) remains

By Funeral Director Daily | April 30, 2026

  Over the last month or so we have followed a growing discontent in Fresno County, California, and specifically an area along the San Joaquin River about the process of Natural Organic Reduction (NOR) remains…

Parting Stone hires former customer and industry award recipient, continues march forward with funeral home partners

By Funeral Director Daily | April 22, 2026

  Parting Stone, the pioneer in solidified remains, announced last week in a press release that they have hired the 2025 recipient of the National Funeral Directors Association (NFDA) Inspiration Award, Katey Houston, “. .…

Batesville makes investment in Eterneva, will “leverage” client relationships

By Funeral Director Daily | April 20, 2026

  Last week Batesville announced in this press release that they had “made an equity investment in Eterneva and formed a strategic partnership with the company to expand access to custom memorial diamonds.”  Batesville also…