When you are in a competitive business you need to acquire customers and then find a way to make sure that those customers are “commited to you”. Many times acquiring the customer might be the easy part, but making sure the customer stays commited to you and loyal to your brand can be…
There’s a lot of places that one can collect data to help them with their business – and that business could be Death Care or international espionage. This story is not necessarily about Death Care, but it is about finding data in interesting places that you may not be looking for it. …
About ten days ago this article appeared on investor site Seeking Alpha authored by Caffital Research. The article was about funeral home/crematory/cemetery operator Carriage Services. The title of the article was “Carriage Services: Further upside requires further M&A.” In that article the author(s) stated “Carriage Services, Inc. has still been quiet on the M&A…
In the last couple of weeks I’ve noticed articles that truly point to Death Care as being at a nexus, or intersection, of technology and tradition. Today’s Funeral Director Daily article brings you information and links to articles that truly show that Death Care is changing. There is one article that shows…
Here’s what this article in Deadline says of the recent HBO series “The Mortician”: “The three-part documentary series, which chronicles the inhumane practices at a funeral home in Southern California, debuted on June 1. Since then, the show has tallied more than 2.6M cross-platform viewers in the U.S., per the network. It’s now…
BUSINESS
The election is over, Congress has changed. If I ran NFDA here’s what I would do.
Now that the television advertising has stopped, I know that the United States recent election cycle is over. And, whether your favorites won or lost it is time, or it will be come…
Chptr wins NFDA Innovation Award, launches ChptrOne
Includes an NFDA Convention Highlight Let’s begin with an announcement that came from last week’s National Funeral Directors Association (NFDA) convention in Charlotte, North Carolina. Here’s that announcement: Chptr, creator of the…
Another suburban Chicago funeral home sold
It was only ten days ago that Funeral Director Daily brought you this article about Park Lawn Corporation adding to its Illinois cluster by purchasing two funeral homes northwest of Chicago. We now…
FINANCE
Security National CEO on the 3rd Quarter 2026: “We had a rugged 3rd Quarter”
Security National Financial Corporation’s Chairman, President, and CEO Scott Quist made this comment in the opening remarks of the company’s 3rd Quarter Earnings Report earlier this week, “From the Income Statement point of…
Funeral homes in Kentucky, Indiana purchased by Landmark Funeral Group
We were notified in late October by this press release that Landmark Funeral Group had acquired the Funeral Excellence Group (FEG) that consisted of nine locations. All of the locations are located in…
Carriage Services 3Q26 Earnings Call: CEO explains comparable revenue drop
Carriage Services, one of three public funeral home and cemetery companies that are required to release finanical information to the public did so for their 3rd Quarter of 2026 last week. They also…
REGULATIONS
The election is over, Congress has changed. If I ran NFDA here’s what I would do.
Now that the television advertising has stopped, I know that the United States recent election cycle is over. And, whether your favorites won or lost it is time, or it will be come…
The Mid-term elections are a week away. Where do Death Care voters stand?
An NFDA Convention Discussion Topic The mid-term congressional and senatorial elections are right around the corner taking place one week from today. The direction and results of those elections will help America chart…
Can cemeteries be part of the “Battery Storage solution” and profit from it at the same time?
An NFDA Convention Discussion Issue One of the issues that we have in America right now is that utility companies need to “store electricity” to help meet peak demand periods. Here’s how a…
CEMETERY
Can cemeteries be part of the “Battery Storage solution” and profit from it at the same time?
An NFDA Convention Discussion Issue One of the issues that we have in America right now is that utility companies need to “store electricity” to help meet peak demand periods. Here’s how a…
The Start of Something Good
I learned of the advent of the upcoming first annual National Cremation Remembrance (or Placement) Day earlier this year from my friends at Crowne Vault. The company was one of the first to…
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
CREMATION
The Start of Something Good
I learned of the advent of the upcoming first annual National Cremation Remembrance (or Placement) Day earlier this year from my friends at Crowne Vault. The company was one of the first to…
Not a Good Look: “Dysfunctional Death Care System” becoming an issue in Chicago mayor’s race
In August of this past summer (2026) 56 decomposed bodies were found improperly stored in a funeral home in Chicago. It’s not the first time or the first place something like this has…
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
PRENEED
The election is over, Congress has changed. If I ran NFDA here’s what I would do.
Now that the television advertising has stopped, I know that the United States recent election cycle is over. And, whether your favorites won or lost it is time, or it will be come…
Wages, credit, inflation. . . . How are those factors coming together to influence revenue per case
“Revenue per Case” (RpC) is a very important metric in your funeral home to illustrate how much money comes into the your funeral home for every death call you care for. The goal,…
Preneed: Your funeral home’s reputation may be tied to your preneed provider
I came across an interesting article the other day that reminded me of the unease that I always had in selecting our funeral home’s preneed insurance partner. My unease had nothing to do…
PRODUCTS
Chptr wins NFDA Innovation Award, launches ChptrOne
Includes an NFDA Convention Highlight Let’s begin with an announcement that came from last week’s National Funeral Directors Association (NFDA) convention in Charlotte, North Carolina. Here’s that announcement: Chptr, creator of the…
Can cemeteries be part of the “Battery Storage solution” and profit from it at the same time?
An NFDA Convention Discussion Issue One of the issues that we have in America right now is that utility companies need to “store electricity” to help meet peak demand periods. Here’s how a…
ASD named one of America’s Most Innovative Companies
Today’s Article includes an NFDA Convention Preview Who says Death Care is not “innovative”? Just this week I learned that ASD – Answering Service for Directors was named to Fortune‘s 2026…
