We have not been listening if we don’t understand how important a branding image is to businesses as they continue to move forward and grow. Your mind will see an image and immediately conjure up some type of feeling toward that image. American companies learned long ago that bringing a positive image up in your…
Our youngest son graduated from high school yesterday and today my wife and I booked a short trip to Rhode Island to take in the longest continuous running July 4th Parade in the country in Bristol, Rhode Island. Literature says that the parade has been continuously operated since 1787. We are hoping for a little…
I’ve been a frequent visitor to the beautiful state of Hawaii – probably going for business or pleasure at least 25 times in the last 30 years. I love it there and find my little piece of paradise until I return home. An article in The Garden Isle, the newspaper of the Island of Kauai…
There is no doubt that the death care industry continues to consolidate and there is also no doubt that while being large, slow, and methodical may create some problems, it can also use economies of scale to its advantage. For about 35 years I was the owner/operator of a small town funeral home and I…
Just when you think you have seen it all – and I should know better after over 35 years in the business – you see something that you just look at and say, “How can that work”. I came across an interesting article out of New Zealand from Stuff.com.nz today that tells the story of…
BUSINESS
The funeral profession is changing . . . . but yet, what is really important should stay the same
I met John Adams, a past President of the National Association of Funeral Directors (NAFD) of Great Britain at the Baltimore NFDA Convention a few years back. We had randomly sat down at the…
Park Lawn makes promotions to strengthen “Family Experience” and support growth. . .promoting from within
Last week I received this press release from Park Lawn Corporation titled “Park Lawn empowers key leaders to enhance the family experience and support growth”. While there is nothing particularly newsworthy in that title, publishing…
No end in sight
I talk to a lot of funeral directors. Most understand the ramifications of raising their prices. However, sometimes it just needs to be done to stay profitable. . . . but in an inelastic…
FINANCE
Carriage Services expands Revolving Credit Facility
At the end of September public company funeral home and cemetery consolidator and operator Carriage Services made some moves that they hope will enhance their long-term flexibility. In essence, Carriage Services made this…
Park Lawn Corp purchases business assets of historic Texas funeral home. . . .Strategy may start a trend of facility closures
This recent article from the Waco (TX) Tribune-Herald will give you full information on the recent purchase of the business assets of the historic Connally-Compton Funeral Home in Waco, Texas, by the Park…
Acquisitions: The price that is paid is all about “The Present Value of Future Cash-Flow”
Acquisitions are big in Death Care. . . .and we are being told that with so many retiring funeral home owners. . . about to become bigger. If that is the case, we will…
REGULATIONS
Not a Good Look: “Dysfunctional Death Care System” becoming an issue in Chicago mayor’s race
In August of this past summer (2026) 56 decomposed bodies were found improperly stored in a funeral home in Chicago. It’s not the first time or the first place something like this has…
Preneed: Your funeral home’s reputation may be tied to your preneed provider
I came across an interesting article the other day that reminded me of the unease that I always had in selecting our funeral home’s preneed insurance partner. My unease had nothing to do…
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
CEMETERY
The Start of Something Good
I learned of the advent of the upcoming first annual National Cremation Remembrance (or Placement) Day earlier this year from my friends at Crowne Vault. The company was one of the first to…
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
Recollections of 9/11. . . 25 years later
So today, September 11, 2026, marks the 25th anniversary of the 2001 terror attacks on America. For those of us who are baby boomers, that day is seared in our memory as are…
CREMATION
The Start of Something Good
I learned of the advent of the upcoming first annual National Cremation Remembrance (or Placement) Day earlier this year from my friends at Crowne Vault. The company was one of the first to…
Not a Good Look: “Dysfunctional Death Care System” becoming an issue in Chicago mayor’s race
In August of this past summer (2026) 56 decomposed bodies were found improperly stored in a funeral home in Chicago. It’s not the first time or the first place something like this has…
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
PRENEED
Preneed: Your funeral home’s reputation may be tied to your preneed provider
I came across an interesting article the other day that reminded me of the unease that I always had in selecting our funeral home’s preneed insurance partner. My unease had nothing to do…
The shifting preneed trend and the need to make preneed a priority
I recently read a blog post on the Funeral Directors Life (FDL) blog written by Todd Carlson, Executive Vice-President and Chief Sales officer at Funeral Directors Life. The article was titled “Three preneed trends…
Death Literacy: “Concerns over the rapid rise of Direct Cremations”
“Death Literacy” is something you may be hearing more about in the days to come. This article from SABR-A Care Collective mentions that “Raising death literacy aims to equip people with the skills not…
PRODUCTS
PlotBox to showcase “end-to-end” funeral home software at NFDA
I recently learned from a press release from PlotBox that the company intends to “showcase their end-to-end Funeral Home software, built for the complexity of modern deathcare, at this year’s NFDA International Convention…
Dignity Plc Funeral Services owner: “The legal services strategy has continued to exceed expectations”
I’ve had a lot of experience during my time as a Board member and Chairman of Senior Living companies extending “service lines” in order to build business. And, I think part of the future…
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
