Mapping Your Customer Journey: A Visual Tool for Deathcare Marketing

By Funeral Director Daily March 22, 2023

    Editor’s Note:  Today Welton Hong, CEO and founder of RingRing Marketing takes over the pen and gives us some valuable advice on Deathcare marketing.  His article begins right here:   When was the last time you studied a map, planning out your route for a vacation or a trip to the ICCFA Convention?…

A webinar that you should not miss

By Funeral Director Daily March 21, 2023

        Empathy is a great skill as you go forward in life.  It’s one of the characteristics of highly emotionally intelligent people according to this article.   One of the things that made me an effective funeral director, at least in my opinion, was the empathy I was able to relate as…

This reminds me of the funerals that I used to see

By Funeral Director Daily March 21, 2023

      This article that was first published in the Los Angeles Times begins “It was standing-room only in the cavernous Cathedral of Our Lady of the Angels, where the funeral Mass for Bishop David G. O’Connell was held Friday morning. And it seemed every one of the 3,000 mourners in attendance had a…

News on the InvoCare / TPG Capital potential takeover

By Funeral Director Daily March 20, 2023

    As of Friday, March 17 we scoured our sources for any news on if the takeover of leading Australian death care provider InvoCare by United States based private equity firm TPG Capital was moving forward.  It’s hard to say what is happening as it appears to look more and more like a “hostile”…

Banking and Death Care

By Funeral Director Daily March 20, 2023

    The last ten days or so most of America, and the rest of the civilized world, has wondered about the safety of the banking industry.  As this is being written on Friday, March 17, we’ve already seen American banks Silicon Valley Bank (SVB) and Signature Bank closed by regulators and have seen some…

BUSINESS

Keeping your brand relevant with the new consumers

By Funeral Director Daily | September 2, 2026

  I’ve came to believe that, at least in part, the reason why consumers select a certain funeral home has changed.  From my point of view, in days gone by almost almost all funeral home…

“Size” has its own set of issues

By Funeral Director Daily | August 31, 2026

  Great Britain’s Pure Cremation, quite possibly the most successful start-up in the history of Death Care, continues to grow their direct cremation business.  And, that growth in itself seems to cause some problems.  …

Oklahoma family business gets initial court win to move forward in casket sales case

By Funeral Director Daily | August 27, 2026

  According to this recent article from the Institute for Justice the District Court of Oklahoma County has ruled that Casket of Honors owners Candice Mentink and Todd Collard may proceed with their case against…

FINANCE

Death Care Index (DCI) once again trails major indexes

By Funeral Director Daily | September 3, 2026

    Over the years I’ve seen many family funeral homes explode in value as they built more market share, acquired more facilities, and simply built a culture of enhancing revenues while at the same…

Matthews International names new President/CEO

By Funeral Director Daily | September 1, 2026

It didn’t take long for Death Care conglomerate Matthews International to name a new President and CEO following this August 4, 2026, press release indicating that current President/CEO Josepah Bartolacci would be retiring after more…

A.S. Turner & Sons has a busy summer — adds a funeral home and terramation service line

By Funeral Director Daily | August 25, 2026

  A.S. Turner & Sons has served the population of Decatur, Georgia, and the greater Atlanta area for more than 120 years.  Funeral Director Daily recently mentioned the firm in this article about The Natural…

REGULATIONS

Oklahoma family business gets initial court win to move forward in casket sales case

By Funeral Director Daily | August 27, 2026

  According to this recent article from the Institute for Justice the District Court of Oklahoma County has ruled that Casket of Honors owners Candice Mentink and Todd Collard may proceed with their case against…

Empty grave case still perplexing, legal issues pending

By Funeral Director Daily | August 12, 2026

    Back in December 2025, Funeral Director Daily, in this article, informed you of the case of the empty grave of CBC Canada Royal Glider Pilot Gordon Patrick.  If you read the article you…

Colorado city tackles cemetery issue

By Funeral Director Daily | August 3, 2026

  The Lafayette  (Colorado) City Council reached an agreement on what action to take to help those who have purchased lots in the Lafayette Cemetery and may not be able to use them due to…

CEMETERY

Nicole Kidman, Sandra Bullock visit cemetery movie screening

By Funeral Director Daily | August 26, 2026

  It’s interesting to me that when I look at the financial results of the public companies in Death Care and also try to understand the continual business potential of Death Care, I seem to…

Everstory Partners aims for more of the “Upper K”

By Funeral Director Daily | August 14, 2026

Not every consumer is looking for the $999 direct cremation service.  And, the good operators in the Death Care space know that.   There are plenty of ways to buy a burger in many different…

Empty grave case still perplexing, legal issues pending

By Funeral Director Daily | August 12, 2026

    Back in December 2025, Funeral Director Daily, in this article, informed you of the case of the empty grave of CBC Canada Royal Glider Pilot Gordon Patrick.  If you read the article you…

CREMATION

“Size” has its own set of issues

By Funeral Director Daily | August 31, 2026

  Great Britain’s Pure Cremation, quite possibly the most successful start-up in the history of Death Care, continues to grow their direct cremation business.  And, that growth in itself seems to cause some problems.  …

Nicole Kidman, Sandra Bullock visit cemetery movie screening

By Funeral Director Daily | August 26, 2026

  It’s interesting to me that when I look at the financial results of the public companies in Death Care and also try to understand the continual business potential of Death Care, I seem to…

A.S. Turner & Sons has a busy summer — adds a funeral home and terramation service line

By Funeral Director Daily | August 25, 2026

  A.S. Turner & Sons has served the population of Decatur, Georgia, and the greater Atlanta area for more than 120 years.  Funeral Director Daily recently mentioned the firm in this article about The Natural…

PRENEED

Pure Cremation exec: Is the “At-Need choice” death market contracting?

By Funeral Director Daily | July 14, 2026

  The number of deaths in the United States is expected to grow 26.3% from 2019 (the last year prior to the pandemic) until 2040 by certain estimates.  Estimates for the number of deaths in…

Anthem Partners announces strategic partnership with Family Shield Credit

By Funeral Director Daily | July 10, 2026

In a press release from earlier this week funeral home operator Anthem Partners announced that they have formed a partnership with Family Shield Credit in order to provide families with “flexible, budget-friendly payment options while…

Connecticut budget includes money for victims of allegedly stolen pre-arrangements

By Funeral Director Daily | May 28, 2026

    Earlier this month, as you can read in this article from NBC Connecticut, the legislature of Connecticut passed their state budget which included the “Act Concerning Unlawful Funeral Service Practices”.  The state appropriated…

PRODUCTS

Oklahoma family business gets initial court win to move forward in casket sales case

By Funeral Director Daily | August 27, 2026

  According to this recent article from the Institute for Justice the District Court of Oklahoma County has ruled that Casket of Honors owners Candice Mentink and Todd Collard may proceed with their case against…

Nicole Kidman, Sandra Bullock visit cemetery movie screening

By Funeral Director Daily | August 26, 2026

  It’s interesting to me that when I look at the financial results of the public companies in Death Care and also try to understand the continual business potential of Death Care, I seem to…

A.S. Turner & Sons has a busy summer — adds a funeral home and terramation service line

By Funeral Director Daily | August 25, 2026

  A.S. Turner & Sons has served the population of Decatur, Georgia, and the greater Atlanta area for more than 120 years.  Funeral Director Daily recently mentioned the firm in this article about The Natural…