One of the leaders in funeral technology solutions, Tukios, informed us last week that they have brought to market new enhancements for websites that will allow funeral homes to streamline event planning, registration, and payment processing online. From our point of view, families are inreasingly seeking personalized, meaningful experiences to celebrate life,…
It’s time for me to alter my running schedule. You see, the day after Labor Day is the historic start of the new school year in my community and my morning run takes me by an elementary school. . . . And, during the school year I try to avoid the buses and…
Today is the holiday Americans celebrate as Labor Day. And while many of us reflect on the ceremonial “End of Summer” others in the Death Care profession are busy tending to the needs of the bereaved. It’s a day when Funeral Director Daily does not want to bore you with some long…
It’s a staple fact that “Death” only occurs once for each human being. And, in the business world of “Death Care” that’s a fact we have had to live with. A recurring or repeat client is defined by a returning “family” not by repeat business of one individual. Does that mean that “Recurring…
Businesses commission research studies when there are unexplained difficulties with the business; primarily “business is down and we don’t know why”. Over four decades funeral businesses commissioned hundreds of studies to explain the causes of declining business. During the 1980’s and 90’s many funeral businesses in New York city metro area experienced declining…
BUSINESS
New York audit of state funeral industry finds “Red flags”
A recent report (November 2025) from the State of New York Department of Health with the results of an audit “which covered April 2019 through November 2023, concluded that the state Department of…
More Americans take on debt to cover funerals
I came across this recent article from USA Today titled “Americans are going into debt over death. Here are affordability tips.” Reading that article led me to a survey and results from Debt.com and…
The Green Funeral movement is alive in New York City
Amy Cunningham is a friend of mine. She was a writer/editor who has become a funeral director and she has teased me that I was a funeral director who has became a writer/editor with…
FINANCE
Pinnacle Funeral Service makes Green Bay acquisition
We learned earlier this week that Pinnacle Funeral Service, a funeral home owner and operator based in St. Petersburg, Florida, has acquired the Malcore Funeral Home & Crematory as well as Simply Cremation in…
Hillenbrand sale progressing, but some questions remain
I had almost forgot that Hillenbrand Inc., the former parent company of Batesville, had itself agreed to be sold to Lone Star Funds last August (2025). I was reminded of that transaction from this recent…
Park Lawn purchases 8 funeral homes in greater Oklahoma City
Late last week we received this press release that indicates that Park Lawn Corporation acquired eight stand-alone funeral homes in locations spanning the greater Oklahoma City market. It represents Park Lawn’s entrance into the…
REGULATIONS
New York audit of state funeral industry finds “Red flags”
A recent report (November 2025) from the State of New York Department of Health with the results of an audit “which covered April 2019 through November 2023, concluded that the state Department of…
Missing body causing problems between family and cemetery
According to details in this article from CBC Canada Royal Air Force glider pilot veteran Gordon Patrick was buried at the Green Acres Cemetery outside of Winnipeg, Manitoba, following his death in 1973. …
Subject of iconic “Homecoming” photo died on Veterans Day
This is Thanksgiving weekend — a time to reflect and give thanks for the lives we are living. Those of you who are old enough will remember back in 1973 a time when our…
CEMETERY
Cremations, and now tariffs creating headwinds for monument dealers
American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings. But now, according to this recent…
The Green Funeral movement is alive in New York City
Amy Cunningham is a friend of mine. She was a writer/editor who has become a funeral director and she has teased me that I was a funeral director who has became a writer/editor with…
Opinion: The Jewish Faith and Cremation
I grew up in the very homogeneous community of Alexandria, Minnesota. From this Wikipedia article you can see that the city at the time of my growing up had a population of a little…
CREMATION
Cremations, and now tariffs creating headwinds for monument dealers
American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings. But now, according to this recent…
Opinion: The Jewish Faith and Cremation
I grew up in the very homogeneous community of Alexandria, Minnesota. From this Wikipedia article you can see that the city at the time of my growing up had a population of a little…
Does KFC have a template for Death Care?
Alex Fasciano, an analyst for CFRA Research suggests that quick service restaurant player KFC’s (formerly Kentucky Fried Chicken) strategy is “. .centered on driving growth through brand relevance, marketing innovation, (and) operational excellence. .…
PRENEED
More Americans take on debt to cover funerals
I came across this recent article from USA Today titled “Americans are going into debt over death. Here are affordability tips.” Reading that article led me to a survey and results from Debt.com and…
Preneed companies emerge as funeral home lending sources
Morgan Stanley, a global financial services firm that provides a wide range of products and services, including investment banking, wealth management, consumer banking, and brokerage services, recently made this comment in an article, “Life…
Co-op Funeralcare increases “Funeral Plan” sales over 17% despite cyberattack
An April cyberattack which you can read about here probably cost the parent company of Great Britain’s largest funeral home operator, Co-op Funeralcare, about a US$ 107 million profit swing but didn’t seem to…
PRODUCTS
Cremations, and now tariffs creating headwinds for monument dealers
American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings. But now, according to this recent…
The Green Funeral movement is alive in New York City
Amy Cunningham is a friend of mine. She was a writer/editor who has become a funeral director and she has teased me that I was a funeral director who has became a writer/editor with…
More breakthrough technologies from OneRoom available
The streaming, recording, and re-watching of Death Care memorial events is becoming more and more a staple of what consumers are now expecting from their Death Care event professional. And much like any new…
