If you Google the phrase “Can’t see the forest for the trees” and ask the meaning of it, here’s what comes back, “we sometimes cannot see situations as they really are while we are in the midst of them. In short, we lose our perspective when we are too heavily invested in a…
Our friends at “Two Guys and a Question” podcast, funeral service experts Alan Creedy and Danny Jefferson released a 7-minute podcast the other day that really hit home to me. Creedy and Jefferson brought up the idea of “Radical Hospitality”. You may not know what that is, but after listening to the…
About three weeks ago on August 16, 2023, an author at Seeking Alpha published this article on funeral home and cemetery operator Carriage Services. It is an interesting article that you should read as I think the author has a “better than most” understanding of how the death care market operates. In…
Tomorrow, Thursday, September 7, 2023, you can join a public workshop led by the Federal Trade Commission (FTC) regarding the new proposals to the “Funeral Rule”. The workshop, taking place in Washington, DC, can be joined live online and according to the Federal Trade Commission, it will explore many of the issues raised…
Next week at this time I will have taken a big step in satifying my annual Continuing Education (CEU) requirements for my State of Minnesota license. I looked into what opportunites are available at the NFDA Convention in Las Vegas coming up and started planning my schedule. However, even if you do…
BUSINESS
The election is over, Congress has changed. If I ran NFDA here’s what I would do.
Now that the television advertising has stopped, I know that the United States recent election cycle is over. And, whether your favorites won or lost it is time, or it will be come…
Chptr wins NFDA Innovation Award, launches ChptrOne
Includes an NFDA Convention Highlight Let’s begin with an announcement that came from last week’s National Funeral Directors Association (NFDA) convention in Charlotte, North Carolina. Here’s that announcement: Chptr, creator of the…
Another suburban Chicago funeral home sold
It was only ten days ago that Funeral Director Daily brought you this article about Park Lawn Corporation adding to its Illinois cluster by purchasing two funeral homes northwest of Chicago. We now…
FINANCE
Security National CEO on the 3rd Quarter 2026: “We had a rugged 3rd Quarter”
Security National Financial Corporation’s Chairman, President, and CEO Scott Quist made this comment in the opening remarks of the company’s 3rd Quarter Earnings Report earlier this week, “From the Income Statement point of…
Funeral homes in Kentucky, Indiana purchased by Landmark Funeral Group
We were notified in late October by this press release that Landmark Funeral Group had acquired the Funeral Excellence Group (FEG) that consisted of nine locations. All of the locations are located in…
Carriage Services 3Q26 Earnings Call: CEO explains comparable revenue drop
Carriage Services, one of three public funeral home and cemetery companies that are required to release finanical information to the public did so for their 3rd Quarter of 2026 last week. They also…
REGULATIONS
The election is over, Congress has changed. If I ran NFDA here’s what I would do.
Now that the television advertising has stopped, I know that the United States recent election cycle is over. And, whether your favorites won or lost it is time, or it will be come…
The Mid-term elections are a week away. Where do Death Care voters stand?
An NFDA Convention Discussion Topic The mid-term congressional and senatorial elections are right around the corner taking place one week from today. The direction and results of those elections will help America chart…
CEMETERY
CREMATION
Not a Good Look: “Dysfunctional Death Care System” becoming an issue in Chicago mayor’s race
In August of this past summer (2026) 56 decomposed bodies were found improperly stored in a funeral home in Chicago. It’s not the first time or the first place something like this has…
PRENEED
The election is over, Congress has changed. If I ran NFDA here’s what I would do.
Now that the television advertising has stopped, I know that the United States recent election cycle is over. And, whether your favorites won or lost it is time, or it will be come…
Wages, credit, inflation. . . . How are those factors coming together to influence revenue per case
“Revenue per Case” (RpC) is a very important metric in your funeral home to illustrate how much money comes into the your funeral home for every death call you care for. The goal,…
Preneed: Your funeral home’s reputation may be tied to your preneed provider
I came across an interesting article the other day that reminded me of the unease that I always had in selecting our funeral home’s preneed insurance partner. My unease had nothing to do…
PRODUCTS
Chptr wins NFDA Innovation Award, launches ChptrOne
Includes an NFDA Convention Highlight Let’s begin with an announcement that came from last week’s National Funeral Directors Association (NFDA) convention in Charlotte, North Carolina. Here’s that announcement: Chptr, creator of the…
ASD named one of America’s Most Innovative Companies
Today’s Article includes an NFDA Convention Preview Who says Death Care is not “innovative”? Just this week I learned that ASD – Answering Service for Directors was named to Fortune‘s 2026…










