A quote from John R. Dijulius III goes like this “If you want to see how a company is doing today, look at their current sales; if you want to know how a company will perform in the future, look at their current Customer Satisfaction scores”. Customer satisfaction has always been a goal…
Matthews International is a company that according to this rating action from Fitch, collects 45% of its revenue from its Memorialization Segment and also brings home approximately 60% of its EBITDA from that source. As you may know, Matthews International is the parent company of Aurora Casket and Matthews Cremation and other death…
In an effort to help alleviate some of the worker shortages in the funeral home profession the State of Minnesota Legislature passed what is known as the “Transfer Care Specialist” category for funeral homes this past session. That category of workers became effective on July 1 and is now in effect. In…
A rallying cry for colonists in pre-independent America was “No taxes without representation”. That basically referred to the act of taxing the colonies through British laws where colonists had no say, or vote, in the matter. However, most people don’t realize that one of the last indignities for this growing independence movement was…
The University of Nebraska is evidently facing a $58 million budget shortfall for the coming season and ideas to eliminate it are coming forward. One such idea mentioned in this article, proposed by Nebraska regent Barbara Weitz, is to build a columbarium under the football field where departed fans can have their cremated…
BUSINESS
Christopher Walken stars in the latest “funeral home” inspired film
The movie Back in Black starring Christopher Walken recently celebrated its world premiere in September at the Toronto International Film Festival (TIFF). The movie stars Walken as Clyde Mortimer in what some reviews call…
Dignity Plc Funeral Services owner: “The legal services strategy has continued to exceed expectations”
I’ve had a lot of experience during my time as a Board member and Chairman of Senior Living companies extending “service lines” in order to build business. And, I think part of the future…
Acquisitions: The price that is paid is all about “The Present Value of Future Cash-Flow”
Acquisitions are big in Death Care. . . .and we are being told that with so many retiring funeral home owners. . . about to become bigger. If that is the case, we will…
FINANCE
Park Lawn Corp purchases business assets of historic Texas funeral home. . . .Strategy may start a trend of facility closures
This recent article from the Waco (TX) Tribune-Herald will give you full information on the recent purchase of the business assets of the historic Connally-Compton Funeral Home in Waco, Texas, by the Park…
Acquisitions: The price that is paid is all about “The Present Value of Future Cash-Flow”
Acquisitions are big in Death Care. . . .and we are being told that with so many retiring funeral home owners. . . about to become bigger. If that is the case, we will…
Propel Funeral Partners FY 2026 Annual Report: Pretty much “Statis Quo”
Propel Funeral Partners, the largest public Death Care company and 2nd largest Death Care company in Australia and New Zealand, presented their Fiscal Year 2026 Annual Report at the end of August. The report…
REGULATIONS
Preneed: Your funeral home’s reputation may be tied to your preneed provider
I came across an interesting article the other day that reminded me of the unease that I always had in selecting our funeral home’s preneed insurance partner. My unease had nothing to do…
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
Health Savings Accounts (HSA) seem to becoming more popular for a variety of reasons
It’s been over 20 years since the advent of Health Savings Accounts were swept into law during the George W. Bush administration. And, a bill (HR 2436) which moves them into the Death Care…
CEMETERY
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
Recollections of 9/11. . . 25 years later
So today, September 11, 2026, marks the 25th anniversary of the 2001 terror attacks on America. For those of us who are baby boomers, that day is seared in our memory as are…
Nicole Kidman, Sandra Bullock visit cemetery movie screening
It’s interesting to me that when I look at the financial results of the public companies in Death Care and also try to understand the continual business potential of Death Care, I seem to…
CREMATION
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
The devastating effects of Direct Cremation on traditional funeral homes
My career in the Death Care business spans from 1980 when I attained my funeral director’s license until today where I keep my eye on what is happening in the business so that I…
Recollections of 9/11. . . 25 years later
So today, September 11, 2026, marks the 25th anniversary of the 2001 terror attacks on America. For those of us who are baby boomers, that day is seared in our memory as are…
PRENEED
Preneed: Your funeral home’s reputation may be tied to your preneed provider
I came across an interesting article the other day that reminded me of the unease that I always had in selecting our funeral home’s preneed insurance partner. My unease had nothing to do…
The shifting preneed trend and the need to make preneed a priority
I recently read a blog post on the Funeral Directors Life (FDL) blog written by Todd Carlson, Executive Vice-President and Chief Sales officer at Funeral Directors Life. The article was titled “Three preneed trends…
Death Literacy: “Concerns over the rapid rise of Direct Cremations”
“Death Literacy” is something you may be hearing more about in the days to come. This article from SABR-A Care Collective mentions that “Raising death literacy aims to equip people with the skills not…
PRODUCTS
Dignity Plc Funeral Services owner: “The legal services strategy has continued to exceed expectations”
I’ve had a lot of experience during my time as a Board member and Chairman of Senior Living companies extending “service lines” in order to build business. And, I think part of the future…
Will the dispersion of Natural Organic Reduction soil be an issue?
Back in August the Worcester (Maryland) County Board of Zoning Appeals (BZA) approved Natural Organic Reduction (NOR) firm Earth Burial’s request to spread NOR soil on a 14-acre property in the county. According to…
“Drowning in information, starved for knowledge”
Back in 1982 when John Naisbitt’s bestselling book, Megatrends, was flying off the shelves (it was before Amazon so it wasn’t being ordered by mail) the book commented that Americans were “drowning in information…
