A roadblock in Delaware

By Funeral Director Daily July 12, 2024

    All states have some type of restriction on who can fill in and file death certificates online.  And, in most states, that responsibility lies many times with licensed funeral directors and morticians.  This article from Delaware Public Radio WDDE tells us of a discrimination lawsuit being filed by the American Civil Liberties Union…

Family-run firms expand in Indiana and Wales . . and “Have it All”

By Funeral Director Daily July 11, 2024

  For the past three days Funeral Director Daily has ran feature articles that deal with the major public companies in our profession — Matthews International, Service Corporation International, and Carriage Services.  While lots of attention goes to those big companies I continually remind myself that “Death Care” is a local and home-grown business.  …

Will Carriage Services be next?

By Funeral Director Daily July 10, 2024

    It’s been less than a month since a partnership of Homesteaders Life and private equity firm Birch Hill Partners announced their intention to acquire 100% of public funeral home and cemetery operator Park Lawn Corporation.  As a matter of fact we are still about three weeks out from the July 29 stockholder vote…

Global Atlantic, SCI form preneed partnership

By Funeral Director Daily July 9, 2024

    It was announced in this press release yesterday from Global Atlantic Financial Group (Global Atlantic) that the company had formed a partnership with the largest provider of funeral, cemetery, and cremation services in North America, Service Corporation International (SCI).   Announced in the press release as a “10-year partnership, Global Atlantic says it…

Don’t miss this CX learning opportunity

By Funeral Director Daily July 8, 2024

  A quote from John R. Dijulius III goes like this “If you want to see how a company is doing today, look at their current sales; if you want to know how a company will perform in the future, look at their current Customer Satisfaction scores”.   Customer satisfaction has always been a goal…

BUSINESS

Might this be a trend in small community cemetery financing?

By Funeral Director Daily | May 14, 2026

  Nobody really likes taxes. . . .But, then again, nobody wants their loved ones forgotten either.   If you are in the Death Care business you know of the costs to operate cemeteries.  And,…

New York’s Green-Wood Cemetery becomes more immersive

By Funeral Director Daily | May 12, 2026

  This recent article from the Smithsonian Magazine mentions that “Brooklyn’s Green-Wood Cemetery—a sprawling, hilly burial ground filled with tombstones from the 19th and 20th centuries—has long been a destination for more than the dead.…

Is there something to learn here?

By Funeral Director Daily | May 7, 2026

  I’ll admit that I’m not the most tech savvy person when it comes to knowing how the internet and artificial intelligence might benefit my funeral home.  But, I’m also a business person who is…

FINANCE

Carriage Services Earnings Call: Look for an acquisition announcement . . . and back to the basics in building market share

By Funeral Director Daily | May 15, 2026

Last week Carriage Services reported their 1st Quarter of 2026 Financial Results and also conducted their Earnings Call with stock analysts.  You can read Funeral Director Daily’s article on the 1Q26 earnings here.   Today,…

Matthews International Earnings Call: Memorialization business, more acquisitions such as the Dodge purchase in the works?

By Funeral Director Daily | May 13, 2026

Funeral home and cemetery products supplier Matthews International reported their January thru March 2026 earnings on April 30.  The next day company CEO Joseph Bartolacci and company CFO Daniel Stopar answered questions from stock analysts…

SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing

By Funeral Director Daily | May 11, 2026

  Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company.  As usual Funeral Director…

REGULATIONS

Might this be a trend in small community cemetery financing?

By Funeral Director Daily | May 14, 2026

  Nobody really likes taxes. . . .But, then again, nobody wants their loved ones forgotten either.   If you are in the Death Care business you know of the costs to operate cemeteries.  And,…

California county sees fit to restrict Natural Organic Reduction (NOR) remains

By Funeral Director Daily | April 30, 2026

  Over the last month or so we have followed a growing discontent in Fresno County, California, and specifically an area along the San Joaquin River about the process of Natural Organic Reduction (NOR) remains…

Harvard business professor: Time to pay funeral expenses of organ donors

By Funeral Director Daily | April 14, 2026

  According to this recent article authored by Alex Chan of the Harvard Business School and Kurt Sweat of The School of Public Health at the University of Texas Southwest Medical Center “In the U.S.,…

CEMETERY

Might this be a trend in small community cemetery financing?

By Funeral Director Daily | May 14, 2026

  Nobody really likes taxes. . . .But, then again, nobody wants their loved ones forgotten either.   If you are in the Death Care business you know of the costs to operate cemeteries.  And,…

New York’s Green-Wood Cemetery becomes more immersive

By Funeral Director Daily | May 12, 2026

  This recent article from the Smithsonian Magazine mentions that “Brooklyn’s Green-Wood Cemetery—a sprawling, hilly burial ground filled with tombstones from the 19th and 20th centuries—has long been a destination for more than the dead.…

SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing

By Funeral Director Daily | May 11, 2026

  Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company.  As usual Funeral Director…

CREMATION

Price: Calculated by Supply and Demand

By Funeral Director Daily | April 29, 2026

  I’m not an economics major but I know that the price I can charge for my goods or services is somewhat dictated by the supply and demand of those goods and services.  Is that…

Are we asking the right question?

By Funeral Director Daily | April 28, 2026

  Over my years as an active funeral director I would be called to the place of death and eventually ask the family before I left, “Are you thinking about burial or cremation?”  If you’re…

Heating homes with cremation emissions: An ethical question?

By Funeral Director Daily | April 13, 2026

    Energy transfer is not a new science.  Yet I was surprised when I read this recent article published in The World – Public Radio that was titled “How cremations are helping to heat…

PRENEED

SCI Earnings Call: CEO Tom Ryan answers on Preneed and Managing

By Funeral Director Daily | May 11, 2026

  Service Corporation International reported on their 1st Quarter of 2026 about ten days ago and then followed that up with an Earnings Call with stock analysts that follow the company.  As usual Funeral Director…

Survey finds continued growth in the Preneed market . . but, there are cracks in the armor

By Funeral Director Daily | April 27, 2026

  Preneed continues to grow. . . .but is the growth enough?  That is a great question and, among other things, we will look at the percentage growth of preneed on a “revenue per preneed…

Park Lawn situation: In Substack article, author Russo opines on the events of last week

By Funeral Director Daily | April 23, 2026

  On Monday of this week Substack, under their “On Deathcare” platform released a very well researched article by author Tony Russo titled, “Why are we still pretending Homesteaders is ‘just’ a Park Lawn investor?”…

PRODUCTS

California county sees fit to restrict Natural Organic Reduction (NOR) remains

By Funeral Director Daily | April 30, 2026

  Over the last month or so we have followed a growing discontent in Fresno County, California, and specifically an area along the San Joaquin River about the process of Natural Organic Reduction (NOR) remains…

Parting Stone hires former customer and industry award recipient, continues march forward with funeral home partners

By Funeral Director Daily | April 22, 2026

  Parting Stone, the pioneer in solidified remains, announced last week in a press release that they have hired the 2025 recipient of the National Funeral Directors Association (NFDA) Inspiration Award, Katey Houston, “. .…

Batesville makes investment in Eterneva, will “leverage” client relationships

By Funeral Director Daily | April 20, 2026

  Last week Batesville announced in this press release that they had “made an equity investment in Eterneva and formed a strategic partnership with the company to expand access to custom memorial diamonds.”  Batesville also…