OneRoom, the trusted funeral streaming provider, has appointed Justin Whatley as Chief Revenue Officer. With more than 15 years in the profession and a family legacy in funeral service, Whatley brings deep industry knowledge and senior leadership to OneRoom’s work with funeral homes throughout North America. “Justin knows the profession,…
Read MoreWhen Ted Kennedy eulogized his brother Bobby (RFK) at his funeral following his assasination in 1968 he made this comment about what RFK had at one time said about his ability to look forward, “Some men see things as they are and say why. I dream things that never were and say why…
Read MoreWith the NFDA convention going on in Chicago I thought that I would give attendees something to talk about while exploring the Expo floor. It was only a couple of weeks ago that Funeral Director Daily let you know in this article that Great Britain direct cremation provider Pure Cremation was being put…
Read MoreIt’s Monday, October 27, and much of the Death Care universe is centered in Chicago, Illinois, attending the National Funeral Directors Association (NFDA) International Convention & Expo. I had my schedule of the convention mapped out and was looking forward to attending my friend Doug Gober’s session on “Customer Loyalty” this morning” and learning…
Read MoreSeeking Alpha contributiing author Daniel Jones published an article this week titled, “Service Corporation International: You might want to hold this one until your last breath”. It is a very interesting article that uses both SCI financial data and United States birth and death data to make a case that SCI, as a…
Read MoreBUSINESS
New York audit of state funeral industry finds “Red flags”
A recent report (November 2025) from the State of New York Department of Health with the results of an audit “which covered April 2019 through November 2023, concluded that the state Department of…
More Americans take on debt to cover funerals
I came across this recent article from USA Today titled “Americans are going into debt over death. Here are affordability tips.” Reading that article led me to a survey and results from Debt.com and…
FINANCE
Pinnacle Funeral Service makes Green Bay acquisition
We learned earlier this week that Pinnacle Funeral Service, a funeral home owner and operator based in St. Petersburg, Florida, has acquired the Malcore Funeral Home & Crematory as well as Simply Cremation in…
Hillenbrand sale progressing, but some questions remain
I had almost forgot that Hillenbrand Inc., the former parent company of Batesville, had itself agreed to be sold to Lone Star Funds last August (2025). I was reminded of that transaction from this recent…
Park Lawn purchases 8 funeral homes in greater Oklahoma City
Late last week we received this press release that indicates that Park Lawn Corporation acquired eight stand-alone funeral homes in locations spanning the greater Oklahoma City market. It represents Park Lawn’s entrance into the…
REGULATIONS
New York audit of state funeral industry finds “Red flags”
A recent report (November 2025) from the State of New York Department of Health with the results of an audit “which covered April 2019 through November 2023, concluded that the state Department of…
Subject of iconic “Homecoming” photo died on Veterans Day
This is Thanksgiving weekend — a time to reflect and give thanks for the lives we are living. Those of you who are old enough will remember back in 1973 a time when our…
CEMETERY
CREMATION
Does KFC have a template for Death Care?
Alex Fasciano, an analyst for CFRA Research suggests that quick service restaurant player KFC’s (formerly Kentucky Fried Chicken) strategy is “. .centered on driving growth through brand relevance, marketing innovation, (and) operational excellence. .…
PRENEED
More Americans take on debt to cover funerals
I came across this recent article from USA Today titled “Americans are going into debt over death. Here are affordability tips.” Reading that article led me to a survey and results from Debt.com and…
Preneed companies emerge as funeral home lending sources
Morgan Stanley, a global financial services firm that provides a wide range of products and services, including investment banking, wealth management, consumer banking, and brokerage services, recently made this comment in an article, “Life…
Co-op Funeralcare increases “Funeral Plan” sales over 17% despite cyberattack
An April cyberattack which you can read about here probably cost the parent company of Great Britain’s largest funeral home operator, Co-op Funeralcare, about a US$ 107 million profit swing but didn’t seem to…
PRODUCTS
More breakthrough technologies from OneRoom available
The streaming, recording, and re-watching of Death Care memorial events is becoming more and more a staple of what consumers are now expecting from their Death Care event professional. And much like any new…









