Preneed
It was less than three weeks ago, on May 4, when listeners of Carriage Services earnings call got an idea that something was going to be decided in the way that the company handled their preneed business. In that call, of which you can read the transcript here, Vice-Chairman, President and Chief Operating…
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Last week I spoke in front of a small audience of funeral directors and commented on what I see happening in the Death Care world. One of the things that I have noticed that is very similar to the funeral home world that I worked in is that death care clientele have three…
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Disagreements can be a part of any transaction. Today I’ll touch on a lawsuit that was filed last week that once again shows the importance of due diligence being necessary in any transaction. Last week we learned through this Wall Street Journal article that Mexican funeral service provider Servicios Funerarios had filed…
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Not so many years ago the role of the funeral director or mortician in a community was to prepare the deceased for burial and coordinate all services between the family that was requesting services and the church body that was delivering those services. . . .which most of the time consisted of a…
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Last week I had a two hour drive and set my radio to a station on Sirius that featured a news talk show. What was highly unusual was that the group of well-known broadcasters started talking about death care and then started talking about what their wishes would be for their own…
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Editor’s Note: This article was scheduled for earlier this morning but for some reason was not picked up by our email subscription service. . .Well, better late than never. Sorry for the inconvenience. Here is the article you should have received earlier today: Sometimes things happen that can turn a fundamental business upside…
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We’ve touched on the subject in this forum before — when is the proper age, as a consumer, to look into getting a preneed funeral/cremation account? I’ve opined that our funeral home used to look at Social Security age and then lowered that to age 55 and over. Lately, according to all that I…
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It’s probably happened to all of us at one time or another. You thought the answer you received in a buying decision was the final answer, but, at the end of the day, it turned out to be a partial answer and you became a disappointed purchaser of that good or service. …
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“Focus” is defined by the Oxford Dictionary as “the center of interest or activity”. We hear the word a lot. For instance if you want to improve your golf game you might be told, depending on your present strengths, to “focus” on your weakness. . . and improve it, whether that is driving…
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Yesterday we took a look at how funeral merchants should expect their clients to pay for the services that they select. Our article took a look at crowdfunding, credit cards, savings, and, of course, preneed funding. And, we concluded that as good as it is to get payment done and out of the…
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