Business
It’s Monday, October 27, and much of the Death Care universe is centered in Chicago, Illinois, attending the National Funeral Directors Association (NFDA) International Convention & Expo. I had my schedule of the convention mapped out and was looking forward to attending my friend Doug Gober’s session on “Customer Loyalty” this morning” and learning…
Read More
In early October North America’s largest purveyor of Death Care services, Service Corporation International (SCI), received an approved zoning ruling to build Funeraria del Angel, a funeral home and cemetery in San Antonio, Texas. You can read about the development in this article from the San Antonio Report titled “Against a school district’s…
Read More
As things seem to do in my life, circumstances came together this week to have me reflect on changes in the Death Care profession/industry. First of all, here’s three items that came together to make me think about changes in our businesses. I attended the funeral of a long-time member of my…
Read More
This information (with photos) from the Hollywood Forever Cemetery announces the opening of their recently completed Gower Mausoleum. Here’s a paragraph from the cemetery’s recent announcement: “Hollywood Forever is honored to announce the opening of the Gower Mausoleum, a new architectural landmark in Los Angeles and the tallest mausoleum in the United States.…
Read More
Boosting Your Funeral Home’s Online Presence: An Action Plan for Content That Engages and Builds Trust In today’s digital world, a funeral home website is far more than a static brochure. It’s the front door of your business for many families — the first place they turn when they need information, reassurance and…
Read More
The question posed in the headline is interesting. What is happening in Great Britain may be a precursor of what could happen in North America about the billing amount to consumers for the growing trend of Direct Cremations. A recent 2025 survey of 200 funeral directors and 6,000 adults showed that Direct Cremations…
Read More
Morgan Stanley, a global financial services firm that provides a wide range of products and services, including investment banking, wealth management, consumer banking, and brokerage services, recently made this comment in an article, “Life insurance companies have rapidly evolved into influential players in the credit markets. Their growing footprint is not merely a function…
Read More
Just the other morning I read two articles from Yahoo Finance which showed a couple of trends happening in American society. The first trend can be read about in this article titled “There are more Americans out of work than their are jobs open for the first time since 2021″. And the…
Read More
An April cyberattack which you can read about here probably cost the parent company of Great Britain’s largest funeral home operator, Co-op Funeralcare, about a US$ 107 million profit swing but didn’t seem to affect the number of funeral plans sold by the company as they increased over 17% from the previous year. …
Read More
Tomorrow is the last day of the federal government’s fiscal year. That is not necessarily a big deal except that the new federal budget year begins on Wednesday and as I write this on Sunday no agreement to fund the federal government of the United States is in place moving forward. If there is…
Read More
