Business

Jury Awards Mott Family $8 Million in Lost Body Trial

By Funeral Director Daily / February 16, 2018 /

A jury in San Antonio has awarded a couple $8 million after finding the Mission Park Funeral Chapels and Cemeteries negligent in the loss of the their daughter’s body before she was to be cremated, according to an article in the Insurance Journal that you can read here. Sharlotte and Timothy Mott, parents of Julie…

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Van – With Dead Body Inside – Stolen in Jacksonville

By Funeral Director Daily / February 13, 2018 /

Police issued a bulletin on Monday afternoon about a silver 2006 Honda Odyssey minivan that was stolen from Affordable Cremation Solutions in Jacksonville, Florida.  According to the article in Jacksonville.com which you can read here, the van contained the remains of a man who had passed away and was strapped to a cot in a…

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The Closing of Washington DC’s Funeral Homes

By Funeral Director Daily / February 13, 2018 /

An article appeared last week in Washingtonian.com which you can read here which delved into the changing nature of neighborhoods in Washington, DC.  The article pointed out that funeral homes, especially African-American owned funeral homes, are disappearing from the neighborhood landscape rather rapidly. The cause seems to be rising property values where a condo or…

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Looking from the Outside In

By Funeral Director Daily / February 9, 2018 /

Sometimes when you really need to know about your business, you should listen to somebody from the outside.  They see that perspective from another view — and many times it is the view that Mr. Outside can see that Mr. Inside has overlooked. So, today, I have found two articles from the people on the…

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The Pricing Conundrum

By Funeral Director Daily / February 8, 2018 /

There is no doubt that in any business the pricing of the product or service must work on at least two levels.  The first level being that the price is appropriate enough to draw the customer to – or at least not drive the customer away – from the business.  This would be known as…

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Being Creative with New Employees

By Funeral Director Daily / January 26, 2018 /

We’ve written several times in this medium that funeral homes all over the country are having tough times attracting and retaining new young employees.  I came across an article published by ABC.net Australia that you can read here which points out maybe some of us older, set in our ways employers just need to be…

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Will There Be a National Brand in Funeral Service?

By Funeral Director Daily / January 24, 2018 /

There is no doubt that there is a tremendous value in establishing a national brand that can gain value by economies of scale, national reputation, and accessibility.  Think about companies like Dominos, Burger King, McDonalds, Waste Management, Macy’s, Kohls, and the like where you know the value and quality of what you are buying when…

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The Birth of a Third Generation Firm

By Funeral Director Daily / January 22, 2018 /

Every so often I read an article on funeral service that just makes me smile.  When that happens it is not an article on caskets or mergers, or acquisitions, or cash-flow, or pre-need, or aftercare, it is always about the lives that have been lived serving their communities as funeral directors.  Maybe, it is because…

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Life Story Funeral Home Expanding in Traverse City

By Funeral Director Daily / January 19, 2018 /

I came across an article the other day in the Traverse City Record-Eagle with the headline “A New Life Story:  Funeral home to move into bigger Location”.   The story and accompanying picture caught my eye because the photo showed a construction sign that said, “Life Story Funeral Home – Traverse City.” What really caught my…

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Ohio Funeral Home Adds Space

By Funeral Director Daily / January 18, 2018 /

In a recent article from the News Herald that you can find here, a  Cleveland, Ohio based funeral home is more than doubling its square footage of service area in an addition valued at over $1.2 million.  The Gattozzi and Son Funeral Home in Chester Township  is adding the space to keep pace with the…

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