Dwight Thompson, a seasoned social worker, psychotherapist, and former funeral director with more than 20 years of experience in mental health and grief care will highlight the monthly interactive Peer Support meeting for September.  The online peer support meeting for funeral service workers sponsored by the Cremation Association of North America (CANA) will take place tomorrow night, Tuesday, September 16.

To learn more about the Peer Support meetings and learn how to participate click here.

According to a press release sent out by CANA, “Stress impacts your brain’s ability to file and refine all the important details from your busy day in realtime.  When you finally get the chance to decompress after work, your brain attempts to sort the information it couldn’t properly process earlier.  This can lead to mistakes:   a mental reminder to have the conversation with the receptionist accidentally transforms thought into action—as if you’ve already had the conversation.”

The press release continues with this information, According to Dwight (Thompson), many funeral directors are experiencing the painful consequences of minor, stress-induced errors.  “I have seen colleagues reprimanded for mistakes that could have been prevented if we recognized the overwhelming pressure and workload they carry.  In these situations, the issue of stress is completely ignored, and the employee is blamed for something the brain simply can’t handle under such conditions,” explains Thompson.  “Funeral professionals need support with relevant checks and balances to ensure that they can cope with the intense realities of stress and its impact on their mental and emotional well-being.”

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