death care
If you have been a funeral director for any length of time you have had one of those “cases that sticks with us”. You’ve been in that situation where what happened or the family you served, or events you could not control “tested your composure in front of a grieving family”. Licensed…
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On Saturday night I was at a movie, came home and turned the television on to catch the news and learned of the missile bombardment of Israel that Iran took responsibility for. Now, I don’t know all the nuances of the political world that comes into these types of situations around the world,…
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There is no doubt that the cost of inflation in doing business will affect the bottom line of businesses unless they do something to counter the effect. It’s a pretty simple equation in the “View from the Top” that if business sales are the same then the upward inflationary costs of labor, utilities, advertising,…
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It took awhile, but Security National Financial Corporation (SNFC) finally got around to posting the results of the company’s 2023 year just last week. And, there is no doubt that SNFC’s Memorial Segment was one of the highlights of that report as that segment reported 10% revenue growth and 38% Earnings before Taxes growth…
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Sometimes I find my inspiration for these writings in the oddest of places. . . Yet, I seem to have this ability to relate things that I see in everyday life to the funeral profession and funeral business. It happened again this past weekend. On Friday I received a phone call from…
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Last week Funeral Director Daily published this article titled “Know your customer — How’s their credit”. That article delved into the American consumer credit profiles and why, before extending credit, you needed to know the consumer you are dealing with. . . and how difficult that is in today’s market. The article…
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The people behind Titan Casket are not afraid of doing things outside the ordinary as compared to how the funeral industry has done things for the past 125 years. I’m guessing that in 1906 when John Hillenbrand purchased the Batesville Coffin Company and changed the name to Batesville Casket Company his customers were the…
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As I routinely check my inbox it has became apparent that the suppliers to the cremation industry have moved to a belief that “environmentally friendly” or “natural” products will be an ever-increasing choice of American consumers. In the last week I’ve received press releases from casket companies introducing new product offerings that are…
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Our friends at the Cremation Association of North America (CANA) recently announced that registration is now open for the 2024 educational classes for their “Certified Cremation Specialist” designation. According to CANA, “What sets a CANA-Certified Cremation Specialist apart is the training they receive to ensure everyone is treated with the same level…
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I received an unsolicited e-mail the other day about taking a course that would lead me to become a “Certified Funeral Celebrant”. I’m not interested in that but, more and more, I see greater numbers of the consumer public shedding the idea of using formal clergy in the memorialization of their loved ones.…
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