“Mentoring” is the topic for CANA’s Peer Support group tomorrow night

By Funeral Director Daily February 17, 2025

    I have to admit the subject kind of crept up on me faster than I thought because I had wanted to do a full-blown article on the value of the Mentor/Mentee relationship prior to this notice. . . .But, like a lot of things in my life – it didn’t get done in…

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SCI Year-End Results: Revenue Up, Service Case Volume Down, Preneed brings questions

By Funeral Director Daily February 17, 2025

    Service Corporation International (SCI) reported its 4th Quarter of 2024 as well as its 2024 Year End results last week.  Being as large a Death Care company as they are it is probably as close as one gets to an annual report on the status of Death Care in the North America when…

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Authorities “claw back” about 10% of defunct preneed losses

By Funeral Director Daily February 14, 2025

    Funeral Director Daily recently learned that holders of pre-need funeral plans from Safe Hands Plans, Ltd. will initially receive about 10% of their investment back as authorities have “clawed back” funds from resources left when the company was declared insolvent in 2022.  It is estimated that 46,000 consumers had invested in the British…

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The blueprint for 21st century modern funeral facilities

By Funeral Director Daily February 13, 2025

    There are lots of ideas how a new, contemporary, 21st Century physical funeral establishment should look like and function.  I don’t think anybody knows exactly what that is, or even if there is a one-size fits all best practices solution to the question.   However, it is probably a fair assumption that like…

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Matthews International Earnings Call: “Unit volume declines for caskets”

By Funeral Director Daily February 12, 2025

    Yesterday Funeral Director Daily’s feature article was about Matthews International and its 1st Quarter 2025 Fiscal Year results press release.  As we digested that report, which like many public company reports, is big on numbers and sometimes small on the underlying issues and causes, we were informed that Matthews International had suffered a…

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BUSINESS

Trust your instincts, don’t always follow the herd with business decisions

By Funeral Director Daily | December 22, 2025

  If you own, operate, or manage a funeral home or cemetery you get lots of advice — including from Funeral Director Daily at times.  However, I’ve also learned over 40+ years of business ownership…

New York audit of state funeral industry finds “Red flags”

By Funeral Director Daily | December 19, 2025

    A recent report (November 2025) from the State of New York Department of Health with the results of an audit “which covered April 2019 through November 2023, concluded that the state Department of…

More Americans take on debt to cover funerals

By Funeral Director Daily | December 12, 2025

  I came across this recent article from USA Today titled “Americans are going into debt over death.  Here are affordability tips.”  Reading that article led me to a survey and results from Debt.com and…

FINANCE

Pinnacle Funeral Service makes Green Bay acquisition

By Funeral Director Daily | December 18, 2025

  We learned earlier this week that Pinnacle Funeral Service, a funeral home owner and operator based in St. Petersburg, Florida, has acquired the Malcore Funeral Home & Crematory as well as Simply Cremation in…

Hillenbrand sale progressing, but some questions remain

By Funeral Director Daily | December 17, 2025

I had almost forgot that Hillenbrand Inc., the former parent company of Batesville, had itself agreed to be sold to Lone Star Funds last August (2025).  I was reminded of that transaction from this recent…

Park Lawn purchases 8 funeral homes in greater Oklahoma City

By Funeral Director Daily | December 15, 2025

  Late last week we received this press release that indicates that Park Lawn Corporation acquired eight stand-alone funeral homes in locations spanning the greater Oklahoma City market.  It represents Park Lawn’s entrance into the…

REGULATIONS

New York audit of state funeral industry finds “Red flags”

By Funeral Director Daily | December 19, 2025

    A recent report (November 2025) from the State of New York Department of Health with the results of an audit “which covered April 2019 through November 2023, concluded that the state Department of…

Missing body causing problems between family and cemetery

By Funeral Director Daily | December 3, 2025

    According to details in this article from CBC Canada Royal Air Force glider pilot veteran Gordon Patrick was buried at the Green Acres Cemetery outside of Winnipeg, Manitoba, following his death in 1973. …

Subject of iconic “Homecoming” photo died on Veterans Day

By Funeral Director Daily | November 28, 2025

  This is Thanksgiving weekend — a time to reflect and give thanks for the lives we are living.  Those of you who are old enough will remember back in 1973 a time when our…

CEMETERY

Cremations, and now tariffs creating headwinds for monument dealers

By Funeral Director Daily | December 16, 2025

  American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings.   But now, according to this recent…

The Green Funeral movement is alive in New York City

By Funeral Director Daily | December 11, 2025

  Amy Cunningham is a friend of mine.  She was a writer/editor who has become a funeral director and she has teased me that I was a funeral director who has became a writer/editor with…

Opinion: The Jewish Faith and Cremation

By Funeral Director Daily | December 10, 2025

  I grew up in the very homogeneous community of Alexandria, Minnesota.  From this Wikipedia article you can see that the city at the time of my growing up had a population of a little…

CREMATION

Cremations, and now tariffs creating headwinds for monument dealers

By Funeral Director Daily | December 16, 2025

  American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings.   But now, according to this recent…

Opinion: The Jewish Faith and Cremation

By Funeral Director Daily | December 10, 2025

  I grew up in the very homogeneous community of Alexandria, Minnesota.  From this Wikipedia article you can see that the city at the time of my growing up had a population of a little…

Does KFC have a template for Death Care?

By Funeral Director Daily | November 24, 2025

  Alex Fasciano, an analyst for CFRA Research suggests that quick service restaurant player KFC’s (formerly Kentucky Fried Chicken) strategy is “. .centered on driving growth through brand relevance, marketing innovation, (and) operational excellence. .…

PRENEED

More Americans take on debt to cover funerals

By Funeral Director Daily | December 12, 2025

  I came across this recent article from USA Today titled “Americans are going into debt over death.  Here are affordability tips.”  Reading that article led me to a survey and results from Debt.com and…

Preneed companies emerge as funeral home lending sources

By Funeral Director Daily | October 3, 2025

    Morgan Stanley, a global financial services firm that provides a wide range of products and services, including investment banking, wealth management, consumer banking, and brokerage services, recently made this comment in an article, “Life…

Co-op Funeralcare increases “Funeral Plan” sales over 17% despite cyberattack

By Funeral Director Daily | October 1, 2025

  An April cyberattack which you can read about here probably cost the parent company of Great Britain’s largest funeral home operator, Co-op Funeralcare, about a US$ 107 million profit swing but didn’t seem to…

PRODUCTS

Cremations, and now tariffs creating headwinds for monument dealers

By Funeral Director Daily | December 16, 2025

  American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings.   But now, according to this recent…

The Green Funeral movement is alive in New York City

By Funeral Director Daily | December 11, 2025

  Amy Cunningham is a friend of mine.  She was a writer/editor who has become a funeral director and she has teased me that I was a funeral director who has became a writer/editor with…

More breakthrough technologies from OneRoom available

By Funeral Director Daily | December 5, 2025

  The streaming, recording, and re-watching of Death Care memorial events is becoming more and more a staple of what consumers are now expecting from their Death Care event professional.  And much like any new…