Business
I recently ran across this article from Changing America that is titled, “What’s the fastest food drive-thru? It isn’t Chick-fil-A”. It’s a very interesting article that may be able to give us some sense to how we should view our customers in the death care realm. It’s interesting to note that in…
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Morgan Stanley equity analyst Simeon Gutman recently made this comment in this white paper from Morgan Stanley, “Americans are increasingly attached to their pets, which is clearly shown in survey results, and thus pet spending is a priority. Consumers are less willing to cut pet spending even when real personal disposable income declines.” …
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Those of us who walked the convention halls at NFDA in Las Vegas recently heard lots of reasons why many in the death care profession were not too optimistic about the immediate future of our businesses. There was lots of talk about inflation causing rising expenses and interest rates taking a bigger chunk…
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At Funeral Director Daily we hear about a lot of funeral homes that change hands. We can’t report on all of them, but some family funeral homes have such unique historical characteristics that we like to pass on the knowledge of those transactions just to keep the historical perspective of funeral homes in America…
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Inflation has set in. . . I recently had to install a new air conditioning condenser to our existing HVAC combination unit. An air conditioning condensor, like a funeral or cremation expense, is something you don’t buy everyday. . . . in fact, maybe less than once a decade. And, when I called…
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Over my years as a funeral director the confidentiality that I kept for my client families was always paramount in my mind. Being a funeral director in a small community just led itself to the fact that “people would ask me questions”. Those questions included things like “How did he die?” or in cases…
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If you want to grow your business — whether through at-need or pre-need — there are some basics you need to understand about the consumer mind. You also need to understand how to reach those consumers. . . . Today’s column will touch on both of those aspects and hopefully point out some strategies…
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I recently saw an e-mail alert from the American Heart Association with an odd title. The title of this particular e-mail information item was “Caregiving a concern as U.S. Hispanic people age faster than other populations”. I eventually realized that the headline did not mean that Hispanic people “get older faster” but…
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We know where we have been as interest rates and inflation have moved upwards in the last two years. . . but, do we know where we are headed with those items and how their future directions will affect our businesses going forward? I found some information that may be helpful to…
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Funerals, cremations, memorial services, and other Death Care purchases by the consumer are not done in a vacuum. Consumers make all kinds of decisions on purchases with all kinds of products and services and sometimes those decisions change over time as to the overall philosophy of the purchase. It’s no secret that in…
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