Jake Johnson on the Acquisition market and Customer Experience

By Funeral Director Daily September 12, 2023

    I recently saw a video where Johnson Consulting CEO Jake Johnson was interviewed by Disrupt Media’s Ryan Thogmartin.  It was fairly brief but in watching it I came away with a couple of insights from Jake Johnson that may be of value to those of you who operate funeral homes and/or are owners…

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Are you telling your story?

By Funeral Director Daily September 11, 2023

      Today is Monday, September 11.  First of all, when I think of September 11 I think of where I was and what I felt like on that day 22 years ago — September 11, 2001 — when America was attacked.  It is a day that is seared into my mind. . .…

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Convincing a “Traditionalist” of the need to change

By Funeral Director Daily September 8, 2023

    If you Google the phrase “Can’t see the forest for the trees” and ask the meaning of it, here’s what comes back, “we sometimes cannot see situations as they really are while we are in the midst of them. In short, we lose our perspective when we are too heavily invested in a…

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Radical Hospitality — Do you exhibit it and does it come naturally? If so, it is a gift that can build your business

By Funeral Director Daily September 7, 2023

    Our friends at “Two Guys and a Question” podcast, funeral service experts Alan Creedy and Danny Jefferson released a 7-minute podcast the other day that really hit home to me.  Creedy and Jefferson brought up the idea of “Radical Hospitality”.   You may not know what that is, but after listening to the…

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Seeking Alpha article explains Carriage Services

By Funeral Director Daily September 7, 2023

    About three weeks ago on August 16, 2023, an author at Seeking Alpha published this article on funeral home and cemetery operator Carriage Services.  It is an interesting article that you should read as I think the author has a “better than most” understanding of how the death care market operates.   In…

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BUSINESS

“It is the Night of our Dear Savior’s Birth”

By Funeral Director Daily | December 25, 2025

      O, Holy night! The stars are brightly shining It is the night of our dear Savior’s birth O night divine, O night when Christ was born O night, O Holy night, O night…

This Christmas: “Count Your Blessings”

By Funeral Director Daily | December 24, 2025

    We all worry — probably too much.  We worry about finances, we worry about weather, we worry about our children.  Trust me, I think everybody worries a lot — like I said, probably…

Everstory Partner’s Cedar Hill Funeral Home completes renovations

By Funeral Director Daily | December 23, 2025

  Everstory Partners, who may be the nation’s 2nd largest Death Care provider by serving over 65,000 families per year, recently announced completed renovations at their Cedar Hill Funeral Home just outside Washington, DC.  This…

FINANCE

The Question: “How does the economy look for 2026?” , The Answer: “Depends on who you ask?”

By Funeral Director Daily | December 26, 2025

  The overall economy and, more importantly, the way consumers and Death Care clientele feel about their individual situations has some effect on purchases of Death Care products and services– both Pre-Need and At-Need.  It’s…

Everstory Partner’s Cedar Hill Funeral Home completes renovations

By Funeral Director Daily | December 23, 2025

  Everstory Partners, who may be the nation’s 2nd largest Death Care provider by serving over 65,000 families per year, recently announced completed renovations at their Cedar Hill Funeral Home just outside Washington, DC.  This…

Pinnacle Funeral Service makes Green Bay acquisition

By Funeral Director Daily | December 18, 2025

  We learned earlier this week that Pinnacle Funeral Service, a funeral home owner and operator based in St. Petersburg, Florida, has acquired the Malcore Funeral Home & Crematory as well as Simply Cremation in…

REGULATIONS

New York audit of state funeral industry finds “Red flags”

By Funeral Director Daily | December 19, 2025

    A recent report (November 2025) from the State of New York Department of Health with the results of an audit “which covered April 2019 through November 2023, concluded that the state Department of…

Missing body causing problems between family and cemetery

By Funeral Director Daily | December 3, 2025

    According to details in this article from CBC Canada Royal Air Force glider pilot veteran Gordon Patrick was buried at the Green Acres Cemetery outside of Winnipeg, Manitoba, following his death in 1973. …

Subject of iconic “Homecoming” photo died on Veterans Day

By Funeral Director Daily | November 28, 2025

  This is Thanksgiving weekend — a time to reflect and give thanks for the lives we are living.  Those of you who are old enough will remember back in 1973 a time when our…

CEMETERY

Cremations, and now tariffs creating headwinds for monument dealers

By Funeral Director Daily | December 16, 2025

  American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings.   But now, according to this recent…

The Green Funeral movement is alive in New York City

By Funeral Director Daily | December 11, 2025

  Amy Cunningham is a friend of mine.  She was a writer/editor who has become a funeral director and she has teased me that I was a funeral director who has became a writer/editor with…

Opinion: The Jewish Faith and Cremation

By Funeral Director Daily | December 10, 2025

  I grew up in the very homogeneous community of Alexandria, Minnesota.  From this Wikipedia article you can see that the city at the time of my growing up had a population of a little…

CREMATION

Cremations, and now tariffs creating headwinds for monument dealers

By Funeral Director Daily | December 16, 2025

  American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings.   But now, according to this recent…

Opinion: The Jewish Faith and Cremation

By Funeral Director Daily | December 10, 2025

  I grew up in the very homogeneous community of Alexandria, Minnesota.  From this Wikipedia article you can see that the city at the time of my growing up had a population of a little…

Does KFC have a template for Death Care?

By Funeral Director Daily | November 24, 2025

  Alex Fasciano, an analyst for CFRA Research suggests that quick service restaurant player KFC’s (formerly Kentucky Fried Chicken) strategy is “. .centered on driving growth through brand relevance, marketing innovation, (and) operational excellence. .…

PRENEED

More Americans take on debt to cover funerals

By Funeral Director Daily | December 12, 2025

  I came across this recent article from USA Today titled “Americans are going into debt over death.  Here are affordability tips.”  Reading that article led me to a survey and results from Debt.com and…

Preneed companies emerge as funeral home lending sources

By Funeral Director Daily | October 3, 2025

    Morgan Stanley, a global financial services firm that provides a wide range of products and services, including investment banking, wealth management, consumer banking, and brokerage services, recently made this comment in an article, “Life…

Co-op Funeralcare increases “Funeral Plan” sales over 17% despite cyberattack

By Funeral Director Daily | October 1, 2025

  An April cyberattack which you can read about here probably cost the parent company of Great Britain’s largest funeral home operator, Co-op Funeralcare, about a US$ 107 million profit swing but didn’t seem to…

PRODUCTS

Cremations, and now tariffs creating headwinds for monument dealers

By Funeral Director Daily | December 16, 2025

  American monument dealers have become accustomed to dealing with the rising cremation rates in the country and the dwindling sales opportunities for cemetery monuments that fact brings.   But now, according to this recent…

The Green Funeral movement is alive in New York City

By Funeral Director Daily | December 11, 2025

  Amy Cunningham is a friend of mine.  She was a writer/editor who has become a funeral director and she has teased me that I was a funeral director who has became a writer/editor with…

More breakthrough technologies from OneRoom available

By Funeral Director Daily | December 5, 2025

  The streaming, recording, and re-watching of Death Care memorial events is becoming more and more a staple of what consumers are now expecting from their Death Care event professional.  And much like any new…