Business

Interest Rates and the Seller’s Reality

By Funeral Director Daily / December 19, 2018 /

If everything goes as expected today, most people are looking for a 0.25% rise in the Federal Funds interest rate as set by the Federal Reserve Board.  There has been a lot of talk that the rate, which if raised today for a 4th time this year, has had something to do with the volatility…

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A New Twist on an Old Service

By Funeral Director Daily / December 18, 2018 /

Most funeral homes have some type of Holiday Remembrance service for those who have lost loved ones in the past year.  Most of these establishments also give out something to take home after the service. . . it may be a plant, a flower, some other type of memento, of even, as is very common,…

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Will subscription services come to death care?

By Funeral Director Daily / December 12, 2018 /

Subscription services have been around a long time.  As a junior high student I can remember how Columbia House Records got their claws into you to be a customer.  Remember, pick 10 albums for $2 and then subscribe to buy one per month – at the regular price – for the next 24 months? Columbia…

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Are you looking ahead?

By Funeral Director Daily / December 7, 2018 /

Yesterday I had about two hours of windshield time on a drive and when I have that type of time to drive I like to turn to business radio and listen to what is going on in that world of business.  One of the interesting topics yesterday was the item about General Motors and its…

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The Funeral of a Clown

By Funeral Director Daily / December 3, 2018 /

Much like our funeral home, most funeral homes have an aftercare project where they help those widowed people in the community blend back into life in what I call a “new normal”.  Part of that service is helping these people socialize and might entail, something like we do many times annually, loading onto a bus…

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Women Funeral Directors continue making their mark

By Funeral Director Daily / November 30, 2018 /

I’ve mentioned it before but when I graduated from the University of Minnesota with a degree in Mortuary Science in 1980 I believe that there was one woman in our graduating class of about 40 people (2.5%).  I’m not amazed at the progress that women in the industry have made since that time because the…

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CBC alleges misleading sales tactics at Arbor

By Funeral Director Daily / November 27, 2018 /

CBC Marketplace News of Canada in an article and video footage that you can see here, last week alleged that Canadian funeral services provider Arbor Memorial made misleading statements to hidden camera reporters.  The article maintains that it is a follow up to a 2017 hidden camera report which caused the Bereavement Authority of Ontario…

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Budgeting — The Expense Side

By Funeral Director Daily / November 20, 2018 /

Last week I shared some of the ways I had developed a budget that allowed me to produce maximum profits to the business even in years when our death numbers fell short of what we really wanted or expected.  I talked on the revenue side of the budget and how discipline in planning can lead…

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It’s not all about Social Media

By Funeral Director Daily / November 16, 2018 /

Sometimes if you listen to some of the younger self-proclaimed death care industry experts, you would think that funeral service is only about getting your brand name on social media.  And sometimes I’ve been accused of being a little old fashioned in my thinking about how to build a brand in the death care industry.…

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Church Attendance and “DCNS”

By Funeral Director Daily / November 15, 2018 /

In the past week two things have happened that have made me ponder the relationship between those two things.  About a week ago I visited a rural funeral home that for years had done a very high majority of traditional funeral services that included embalming, visitation, casketed remains, a burial vault sale, and all the…

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