There is an insurance company that used to use the slogan “The Quiet Company”. That company was, and still is, known as one of the most successful life insurance companies in America. . . . The “Quiet Company” claim came, at least to my way of thinking, from the idea that they used captive agents who did good old-fashioned client prospecting for the right type of clientele on an individual basis within a culture that was humble and quiet about their success. For this company that style of brand building worked and paid off handsomely.
I bring that up because the focus of today’s article is Arbor Memorial. Again, from my point of view, Arbor Memorial is a lot like that “quiet company” that works to gain the consumer trust, grinds away everyday at what they do best, and is pretty content with being a humble success that continues to grow and prosper without a “shout it from the mountain top” mentality.
Arbor Memorial is a private death care company based in Toronto, Ontario, Canada. Established in 1947 they now work out of 130 funeral locations providing death care to Canadian families. And, according to their website they have over 2500 staff members in their employ.
To prove my point, I recently learned that Arbor Memorial was recognized with the prestigious “Canada’s Best Managed Companies” designation. This award, announced last month, indicates that Arbor Memorial demonstrates business leadership in the areas of strategy, capabilities and innovation, culture and commitment, and financials to achieve sustainable growth.
Here’s what Derrick Dempster of Deloitte Private and one of the Co-Leaders of the Canadian Best Managed Companies Program says about the companies honored in 2022, “This year’s Best Managed winners displayed courage, resourcefulness, and creativity as they explored new avenues for advancement. We’re extremely proud to recognize their impressive achievements in such a rapidly changing business world. Their successes demonstrate the importance of strong leadership and forethought in driving long-term growth.”
Arbor Memorial’s Chairman, President and CEO David Scanlan said this about his company’s selection, “The pandemic has changed the way we operate and has accelerated our goal of bringing the bereavement business into the modern world. We’re investing in a significant digital transformation, prioritizing the health and wellbeing of our employees, and educating families on the increasingly innovative options we offer for their funeral and cemetery needs. What has remained constant through our advancement is our fundamental belief that every life is unique – and every memorial should be, too; to provide each client family with the best possible customer experience and to offer expert guidance and compassion when families need them most.”
For the complete Press Release from Arbor Memorial you can access it here.
Here is the Arbor Memorial company website.
Related awards — Schoedinger Funeral Home. Here is an article on Schoedinger Funeral Home of Columbus, Ohio. Schoedinger’s was recently named as one of the “Most Meaningful” places to work in the Columbus, Ohio, marketplace among Top Workplaces of Columbus. This is an interesting article that not only notes that award, but gives a short history of Schoedinger Funeral Home from their 1855 start up until their sale to Service Corporation International in December 2022.
More news from the world of Death Care:
- Canada’s growing death care industry offers a different way to die. The Globe and Mail (Toronto, Canada)
- Legislation could create license reciprocity in Ohio. The Center Square (OH)
- Dignity expects authorization from UK financial watchdog to sell funeral plans. Marketwatch
- Sheffield Council to increase burial, cremation, and memorial fees due to energy costs. ITV News (Great Britain)
- Anishnaabe artist sharing cultural perspective at funeral industry event. CBC (Canada)
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