Pre-Arrangements

It has to work for everyone

By Funeral Director Daily / November 16, 2023 /

Over my lifetime I’ve learned that if something can work for everyone involved it’s probably a good thing.  Getting “it” to work out for everyone is probably one of the problems we have with health insurance. . . . something that might work for the physicans maybe doesn’t work for hospitals or maybe something that…

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Treating customers honestly and ethically is essential to build your brand

By Funeral Director Daily / February 6, 2023 /

    It’s probably happened to all of us at one time or another.  You thought the answer you received in a buying decision was the final answer, but, at the end of the day, it turned out to be a partial answer and you became a disappointed purchaser of that good or service.  …

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How does your firm view Preneed?

By Funeral Director Daily / September 26, 2022 /

I have a son that works in the automotive industry and we’ve discussed their lines of revenue quite often.  For instance the average dealership has about six primary lines of revenue – new car sales, used car sales, the service or repair center, a collision repair center, a leasing center, and a financing center.  At…

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A Preneed “check-up”. . make sure you “Do it Right”

By Funeral Director Daily / June 24, 2022 /

Your funeral home has lots of options when it comes to the issue of Preneed.  For instance, in most states you have the choice of funding via Trust or Master Trust bank accounts or funding with life insurance vehicles. You also have the decision as to if you are going to guarantee the sale of…

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“Decision Fatigue”. . . do you put your client families through it

By Funeral Director Daily / June 1, 2022 /

Saturday was going to be a busy day of working in the yard for me.  So, after my morning bike ride I showered up and told Angie I’m going to McDonalds for some breakfast and a chance to sit down and read the newspaper before I got down to doing that work. As like so…

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Regulation of Preneed apparently coming too late for some consumers

By Funeral Director Daily / April 5, 2022 /

It would be safe to say that in Great Britain there has been a lot of discussion about the costs of death care among consumers and government alike.  While it has been going on for some time and there is no doubt that the Covid-19 pandemic and the rise of Direct Cremation with No Services…

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Is it possible to “Over-Regulate”?

By Funeral Director Daily / March 3, 2022 /

I’m a big believer in playing by the rules and also a believer that rules and regulations are necessary in order to live in an organized society.  I’m also one of those Americans who believes in the process of “Self-Reliance” and “Self-Determination” and sometimes think that “Regulations” can hinder one’s ability to be the “Best…

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An interesting look at disposition intentions

By Funeral Director Daily / August 26, 2021 /

Every once in a while I will come across a survey on some aspect of the death care world that doesn’t quite jive with what I’ve been led to believe.  Normally when that happens I’ll find out the survey was constructed and completed by some one from outside the traditional death care world. When that…

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Death care receives criticism on three continents

By Funeral Director Daily / July 13, 2021 /

I’ve operated and managed a thriving funeral home.  If you’ve been there and done it. . . you know it is 24/7/365. . . .not many days go by when you don’t worry about something.  And, I’ve dealt with grieving family members, regulators, and the consumer movement too.  When you operate a community funeral home,…

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Is now the best time ever to build market share thru Preneed?

By Funeral Director Daily / June 21, 2021 /

Our funeral home will celebrate 150 years of service in 2022.  However, we have really only helped families pre-arrange and pre-finance funerals since about 1964 — about 60 years.  And, in those early years, it really wasn’t about pre-planning and pre-financing consumer funerals, but about setting up payment options or trusts for those helped through…

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