death care
There has been a lot of talk at the federal level about creating a limit to liability law for those essential businesses that had to operate over the timeline of the Covid-19 pandemic while knowledge of the virus was becoming better and better every day. The thought process has been that businesses should not be…
Read MoreIf you have been a funeral director and did prep room work for any length of time you are aware that there are some situations where you will question that you can get the deceased back to an acceptable level of appearance for a casketed viewing. I will be honest and tell you that while…
Read MoreWe told you yesterday that Carriage Services CEO and Chairman Mel Payne had published a lengthy Letter to Shareholders in early April. In that letter, that you can access here, he painted what we call a somewhat aspirational future for Carriage Services, after first pointing out how they got to where they are today. Today,…
Read MoreI get plenty of commentary and critiques on my opinions in Funeral Director Daily. Most of them are justified and most of them are constructive in their suggestions. Funeral Director Daily recently did an article on marketing and social media — you can find that article here. Shortly after publishing that article I received an…
Read MoreEarlier this month Carriage Services CEO and Chairman Mel Payne put out a lengthy shareholder letter. We found it a great read, not only to catch up with what is happening with Carriage Services, but as an aspirational blueprint, that if followed could lead to success in almost all funeral homes. Payne even points out…
Read MoreMany times discretion is warranted. I know that there were lots of times in my life as a funeral director where I didn’t volunteer information. It could have been with an accident victim or some other issue where I thought that the next of kin knowing the answer was worse than them not knowing and…
Read MoreBack in 1990 I spent about three days north of Vancouver, British Columbia, along the Campbell River fishing for salmon with a group of funeral industry people. One of the days was spent in a small fishing boat with a gentleman about thirty years my senior who had spent almost his entire funeral service career…
Read MoreIf you have followed my writings for any length of time you know that I look to emerging trends to get a “gut feel” on what is going to be happening in the business world. Getting that gut feel doesn’t always lead to making fundamental business decisions, but it does lead me to continue watching…
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